Dynamic professional with extensive experience, excelling in KYC Compliance and Client Relations. Proven problem solver and effective communicator, recognized for timely project delivery and quality assurance. Adept in KYC procedures, conducting training, ensuring adherence to regulatory standards and enhancing operational efficiency. Looking to apply knowledge and expertise to contribute to business sustainability and growth. Pursuing challenging new position.
Australian Bank in Business
Created KYC profile for customers of this Bank to bring in KYC project of Australian Bank.
Task – Bank wanted us to make the KYC profile from all the available sources.
Results: Australian Bank became client for our company.
Policy Check, Analysis and suggest members to management for Checker and Check the checker role.
Task: Assessment of KYC policy for 120+ members.
Quality Check of Checkers through sampling process.
Analysis their performance and suggest members for next roles.
Results: We had 90%-100% quality score for our whole deal/team.
AML KYC - Remediation of files based on latest policy.
Task: Start to end work with all teams to review such files, get it remediated by them within time limit and resolve any tech or process related issues for 80+ files due to changes in policies.
Results: Task completed on time.
Citicorp Services India Pvt Ltd.
Appreciations received from stakeholders - APAC Head, Premium clients, Relationship Managers, Operations Team.
Accenture Solutions Pvt Ltd.
>Started as SME (Subject Matter Expertise) and the checking role.
>Promoted to SWAT role. (Check the checker role)
>Promoted to team lead.
>Maintained the quality of team at 90+ %
>Received around 4 Monthly Recognitions from 2016-2022.
>Received 3 Quarterly Encore awards from 2016-2022
>Received 1 Bi-yearly Award for performance in 2021.
>Received 1 Yearly Award for performance in 2021.
Eclerx:
> Promoted from maker to checker in 3 months.
>Promoted to Senior Analyst in 9 months.
>Received the Star of Business Awards.
> Received 2 Bi-yearly Award 2013- 2016
>Performance title of distinction