Asha Surendran
Pathanamthitta
Summary
Dedicated and detail-oriented Biochemistry Laboratory Technician with a proven track record in quality management seeking a challenging position to contribute technical expertise, analytical skills, and commitment to precision in a dynamic environment.
Overview
17
17
years of professional experience
Work History
Experience Quality Manager
Diagnostic Laboratory Konni
, Kerala
07.2022 - Current
- As a quality manager at a leading laboratory group, i oversee the quality assurance processes for 25 diagnostic laboratories, ensuring compliance with industry standards and regulatory requirements
- I develop and implement policies that enhance operational efficiency and improve patient outcomes
- By conducting regular internal and external audits, i identify areas for improvement and drive corrective actions
- I also lead training programs for laboratory staff on best practices and regulatory compliance, fostering a culture of continuous improvement
- My role involves analyzing quality metrics to identify trends and recommend actionable strategies, as well as collaborating with cross-functional teams to promote a cohesive quality culture
- Additionally, i maintain up-to-date knowledge of relevant regulations, manage risk strategies, and implement systems for addressing customer feedback, ultimately enhancing service delivery and satisfaction
Biochemistry Laboratory Technician
Medicare Diagnostic Laboratory Konni
Pathanamthitta , Kerala
07.2022 - Current
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
Biochemistry Technologist
Thyrocare Gulf Laboratory Sanabees Bahrain
Sanabees
11.2013 - 06.2022
- Conducted experiments to analyze biochemical substances and reactions.
- Prepared and maintained laboratory equipment for various research projects.
- Ensured compliance with safety protocols during laboratory operations.
- Supported the preparation of reports summarizing research findings and procedures.
Quality Manager
Qrg Central Hospital, Pvt.Ltd
Faridabad
08.2010 - 05.2013
- Developed And Implemented Quality Assurance and Control Process, Ensuring Compliance with Industry Standards and Regulations
- Conducted Internal Audits and Managed External Audits to Maintain and Improve Quality Systems
- Collaborate With Cross Functional Teams to Establish and Enforce Implemented Corrective And preventive action to address deviation and enhance overall quality.
Biochemist
DDRC Piramal Laboratory
Kottayam, Kerala
08.2008 - 07.2010
- Performed daily biochemistry and immunology diagnostic tests, including QC runs, calibration, and instrument maintenance to ensure accuracy and compliance with ISO 15189 standards
- Managed test result analysis, report generation, and timely dispatch to customers while maintaining accurate laboratory records
- Ensured proper troubleshooting of equipment and collaborated with clients for result interpretation and service inquiries
- INSTRUMENT KNOWLEDGE:
- BIOCHEMISTRY
- Cobas lntegra, Vitros 250, Beckman Coulter Au480, 5010 Semi Auto Analyser, Erba, Chem 7 Semi Auto Analyser, Easylyte Plus, Roche Avl Electrolite, Selectra Pro S, lnnolyte
- IMMUNOASSAY
- Advia Centore, Beckman Couler Access 2, Mini Vidas , Lumax, Mindray Cl 900i
- HEMATOLOGY
- Sysmax Kx21, Beckman Coulter Act Diff 5 Al, Medonic M32b, Mindray 5 Part Diff
- CERTIFI CATI ON
Education
MSc - Microbiology In Public Health
University of Bedfordshire
Luton09.2024
Professional Education Development - Education
Bahrain University
Bahrain 03.2021
Bachelor of Education - Math and Natural Science
Global Institute- Bahrain Annamalai University
Bahrain01.2019
Diploma - Teacher
All India Institute of Management Studies
Bahrain01.2016
MSc - Biochemistry
Vivekananda College of Arts And Science For Women- Periyar University
ERODE05.2008
BSc - Biotechnology, Genetics, Biochemistry
Kristu Jayanti College, Bangalore University
Bangalore 04.2006
HSC - Science
Kerala Education Board
Kerala 04.2003
SSLC - School
Kerala Education Board
Kerala 04.2001
Skills
- Laboratory operations: proficient in performing routine and advanced laboratory tasks, including quality control procedures and patient data entry, ensuring accuracy and compliance with iso 15189 standards
- Clinical biochemistry expertise: experienced in supporting biomedical scientists with routine clinical biochemistry tasks, promoting lean practices and a safe, efficient work environment
- Quality assurance & audits: knowledgeable in adhering to clinical governance and participating in departmental audits to ensure ongoing improvements and compliance
- Supervision & training: competent in supervising and coaching junior staff, assisting in their training and development while maintaining professional standards in line with workplace policies
- Human resource management: skilled in developing personal development plans (pdps), promoting equality and diversity, and ensuring flexible working patterns to align with business objectives
- 2022 standards, CAPA ( Corrective and preventive action), audit
- Management
- Data Analysis: Proficient in using software such as Excel, MATLAB, statistical analysis tools, MS and Word documents
- Quality management
- Regulatory compliance
- Laboratory techniques
- Data analysis
- Customer service
- Team collaboration
- Project management
- Technical troubleshooting
- Quality reporting
Affiliations
committed to reducing sickness absence, fostering a zero-tolerance approach to workplace violence, and adhering to high standards of conduct and performance in a healthcare setting. Medical microbial techniques Medical biochemical testing. ELISA Solid state fermentation Enzyme Isolation . PCR Technique . GCMS (Gas Chromatography Mass Spectrophotometry) . Microtiter plate Reading . Culture and Staining technique. Clinical Biochemistry, Immunology, Haematology and Pathology Analysis and troubleshooting of fully automated instruments and its calibration procedures. NABL AND NABH ACCREDITATION work done in two laboratories. Quality Management: ISO 15189
Languages
- English ________________________
- Malayalam _____________________
- Hindi. ______________________
- Tamil _______________________
Additional Information
- REF ERENCE: , Available upon request Asha Surendran
Accomplishments
- Best Employe Award
Timeline
Experience Quality Manager
Diagnostic Laboratory Konni
07.2022 - Current
Biochemistry Laboratory Technician
Medicare Diagnostic Laboratory Konni
07.2022 - Current
Biochemistry Technologist
Thyrocare Gulf Laboratory Sanabees Bahrain
11.2013 - 06.2022
Quality Manager
Qrg Central Hospital, Pvt.Ltd
08.2010 - 05.2013
Biochemist
DDRC Piramal Laboratory
08.2008 - 07.2010
MSc - Microbiology In Public Health
University of Bedfordshire
Professional Education Development - Education
Bahrain University
Bachelor of Education - Math and Natural Science
Global Institute- Bahrain Annamalai University
Diploma - Teacher
All India Institute of Management Studies
MSc - Biochemistry
Vivekananda College of Arts And Science For Women- Periyar University
BSc - Biotechnology, Genetics, Biochemistry
Kristu Jayanti College, Bangalore University
HSC - Science
Kerala Education Board
SSLC - School
Kerala Education Board
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