Cooking, Drawing, Badminton, Craft making, Gardening
Asha Latha S.K
Human Resource
Chennai
Summary
Dynamic professional with a proven track record, excelling in communication and problem-solving. Adept at fostering client relationships and enhancing customer satisfaction. Skilled in C and C++, I thrive in collaborative environments, driving projects to success while continuously seeking improvement and efficiency.
Overview
17
17
years of professional experience
2
2
Languages
Work History
Senior Executive
Ledzo
03.2023 - Current
- Excellent communication skills, both verbal and written.
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
- Passionate about learning and committed to continual improvement.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
Senior Executive
Golden Opportunities
10.2021 - 02.2023
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Managed time efficiently in order to complete all tasks within deadlines.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Senior Executive
Business Dynamics
04.2017 - 10.2021
- Effectively trained new joins and client handling.
- Process call handling and Quality Control.
- Strengthened communication skills through regular interactions with others.
Executive - Business Development
Enoah ISolutions
08.2009 - 03.2017
- Built strong relationships with clients, leading to increased customer satisfaction and repeat business.
- Enoah helped me mark my career really strongly. The long years of work experience in one organization helped me garner vital knowledge and techniques for various projects the organization handles.
- This helped me understand the in-depth details of the various projects, the client requirements, and client handling.
Tech Support Associate
Sitel India Pvt Ltd
01.2009 - 05.2009
- Managed challenging customer situations with professionalism, demonstrating empathy while maintaining focus on finding solutions.
- Provided timely responses to customer inquiries, ensuring a high level of client satisfaction and retention.
- Providing Technical support for Dell on call process which involves up-selling and cross-selling.
Education
MBA - HR And Marketing
D.G. Vaishnav College
Chennai 04.2001 -
B.E - Computer Science
Thangavelu Engineering College
Chennai 04.2001 -
Skills
Programming Languages: C, C
Office Applications: MS Office
Customer service
Programming Languages: C, C
Office Applications: MS Office
Interests
Timeline
Senior Executive
Ledzo
03.2023 - Current
Senior Executive
Golden Opportunities
10.2021 - 02.2023
Senior Executive
Business Dynamics
04.2017 - 10.2021
Executive - Business Development
Enoah ISolutions
08.2009 - 03.2017
Tech Support Associate
Sitel India Pvt Ltd
01.2009 - 05.2009
MBA - HR And Marketing
D.G. Vaishnav College
04.2001 -
B.E - Computer Science
Thangavelu Engineering College
04.2001 -
Languages
English
Bilingual or Proficient (C2)
Tamil
Bilingual or Proficient (C2)