Ashamol Valloor Muraleedharan
Kochi
Summary
Seeking a demanding position as a project manager to utilize my project & Program management skills and contribute to the company's growth
Overview
12
12
years of professional experience
1
1
Certification
Work History
Development Lead,Life Science
Accenture Services Pvt Ltd
Bengaluru
05.2012 - Current
- Demo with business stakeholders for upcoming releases with latest features and how business can leverage the same.
- Excellence in driving multiple P1/P2 calls with business and multiple teams and consistent monitoring of technical issues & apply fix thereby deduction in revenue loss by 25 %.
- Managing a Team of 6 members
- Team for solution building
- Consistently performed Project Governance task and met SLA compliance.
- Smooth transition of Knowledge Transfer to new joiners.
- Coordinating with different team (Service desk, Product Team, Database Team )
- Holding weekly internal and external meetings on progress
- Ensuring effective quality control processes are in place to monitor deliverables produced
- Maintaining client relationships
- Conducting regular impact analysis in order to assess the consequences of the project deliverables on other sections of the business.
- Knowledge of Veeva Network Administrative tasks like creating Data Visibility profiles,User Groups/,Inbox Task Groups,Users,Adhoc Match, Match rule Collections for APIs, Bulk Uploads and Data Updates and configured new systems.
- Migrated multiple third party data providers were migrated to new single platform NextGenDataWarehouse-NGDW, those are integrated to Veeva Network via source subscriptions.
- Partnered with Business SMEs to execute GDPR-Right to be Forgotten as part of Data Privacy & Compliance and coordinated with multiple team to streamline the process.
- Streamlined process to execute User Account maintenance to restrict unauthorized access to the application.
- Developed various Data Quality Report to enrich Data Stewards Productivity and ensured quality of data.
- Created new source &target subscriptions
- Working experience in Network Hashtags/ Custom field creation/ source ranking
- Configured Network Portal & Widgets in Veeva Network to integrate with multiple application.
- Leveraged ITQs & NEX Rules to meet business requirement and consistently improved data quality in Veeva Network.
- Working efficiently with other downstream applications such as Veeva CRM/ETL/NGDW and with Data Stewards team and fix data sync issues if any.
- Prepared SOPs & ITKBs.
Senior Software Engineer,Products & Retail
Accenture Services Pvt Ltd
Bengaluru
05.2018 - 07.2019
- Coordinating with Architect team for solution building
- People Management
- Responsible for identify issues related to Payment Module in OMS(eCommerce) and provide feasible solution to end customers.
- Holding weekly internal and external meetings
- Identify and prepare use cases for recurring scenarios and provide automated solutions.
- Maintaining client relationships
- Coordinating with technical team in their design and development tasks
- Collaborated with the TCOE team for smooth deployment of monthly releases
Software Engineer,Products & Retail
Accenture Services Pvt Ltd
Bengaluru
02.2015 - 05.2018
- Coordinating with technical team in their design and development tasks.
- Execute operational activities for smooth transition of LOBs
- Triage and fix technical issues related to network connectivity with Network Team and Citirx Team
- Played role of Citrix Admin and Single point of contact for 250+ employees
- Monitoring of scheduled jobs and engage respective teams in case of any failure
Software Engineer,Telecom
Accenture Services Pvt Ltd
Chennai
08.2013 - 02.2015
- Analyze & troubleshoot K2 workflow related issues and apply fix to reduce the business impact.
- Data maintenance
- Automate monitoring jobs for application health check using UNIX scripts which eventually increases team productivity by 30%
- Exception Handling in K2 Workflow Management tool
- Functional documents preparation and smooth knowledge transition to new joiners
Associate Software Engineer,Telecom
Accenture Services Pvt Ltd
Chennai
08.2012 - 08.2013
- Documentation of Requirement Analysis and Functional Design Document for minor enhancements
- Developed payment module of Java application
- Built & deploy WAR file in Apache Tomcat Server
Education
Master of Computer Applications - Computer Engineering
Amrita Viswavidyapeetham
Coimbatore05-2012
Skills
- Veeva Network MDM
- Oracle SQL /NGDW
- Salesforce Admin
- UNIX Fundamentals
- JIRA
- Business Operations
- MS Office Tools
- Service Now
- AZ- 900 - Microsoft Azure Fundamentals
- Splunk
Career Overview
Seeking a demanding position as a project manager to utilize my project & Program management skills and contribute to the company's growth
Personal Information
- Total Experience: 12 years
- Passport Number: W0905249
- Date of Birth: 10/08/88
- Marital Status: Married
Affiliations
- Pinnacle Award
- ACE Award
- CMIT Recognition Award
- Wall of Fame
- Kalaripapayattu & Yoga
- Motivational Speaker
Languages
Malayalam
First Language
English
Proficient (C2)
C2
Tamil
Upper Intermediate (B2)
B2
Hindi
Intermediate (B1)
B1
Certification
- Splunk Power User
References
References available upon request.
Timeline
Senior Software Engineer,Products & Retail
Accenture Services Pvt Ltd
05.2018 - 07.2019
Software Engineer,Products & Retail
Accenture Services Pvt Ltd
02.2015 - 05.2018
Software Engineer,Telecom
Accenture Services Pvt Ltd
08.2013 - 02.2015
Associate Software Engineer,Telecom
Accenture Services Pvt Ltd
08.2012 - 08.2013
Development Lead,Life Science
Accenture Services Pvt Ltd
05.2012 - Current
Master of Computer Applications - Computer Engineering
Amrita Viswavidyapeetham
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