Ashar P P

Led technical operations for Air Canada's passenger experience on the Amadeus suite, focusing on crucial customer touchpoints.

• Spearheaded the integration and management of the Loyalty Booking flow, ensuring seamless reward utilization and system stability.
• Enhanced customer self-service capabilities by deploying and maintaining the Ticket Changer and Self-Reaccommodation applications, significantly improving efficiency in flight modifications and disruption handling

• Developed and integrated the User Interface (UI) layer for a large-scale Azure IoT factory digitalization project at Unilever.
• Responsible for front-end integration with Azure IoT Hub and other backend services to visualize real-time factory floor data, enabling quicker operational decision

• Developed and deployed multiple web applications, overseeing the full lifecycle from design to launch.
• Specialized in Conversational AI, building and maintaining Chatbot solutions using Google Dialogflow to automate customer service interactions.
• Managed server environments and deployment pipelines, ensuring application stability, performance, and reliability.

• Developed and deployed specialized Multi-Level Marketing (MLM) software applications, handling complex commission structures and user hierarchies.
• Engineered robust RESTful APIs using PHP (Laravel/CodeIgniter) to support scalable web and mobile front-end applications.
• Managed the full software development lifecycle for various web applications, leveraging the CodeIgniter and Laravel frameworks for rapid development and security.