Ashes Pramanik

Responsibilities included but not limited to

• 360 degree manager.
• Administrating New sales, Managing Existing business (Retail and credit both). Increased sales figure YOY, contributed more than 43% sales growth in first two quarter.
• Managing inbound customers and inbound sales. Performed customer engagement activities with branch head and team.
• Associate and relationship management, development of franchise and their profitability in line with company policy.
• People management. Mentored junior staff members, providing guidance on best practices and professional development opportunities. Establishing healthy and constructive work culture.
• Financial management, increased collection figures and streamlining accounting process, reducing revenue loss.
• Administration of Operational process :- understanding and management of end to end operation in hub/gateway, load factor and fleet management, inventory management.
• Air cargo management.

Responsibilities included but not limited to

• A 360 degree manager.
• Administrating New sales, Managing Existing business (Retail and credit both).
• Managing inbound customers and inbound sales.
• Associate and relationship management, development of franchise and their profitability in line with company policy.
• People management, Team Management.
• Finance:- management of collection and accounting process, control and minimize revenue loss.
• Administration of Operational process :- understanding and management of end to end operation in the hub/gateway, load factor and fleet management, inventory management.
• Air cargo management.

Responsibilities included but not limited to

• BDM Account manager – Responsible for managing key accounts PAN India level. Managed over 35 active customers portfolio, contributing 80 lakh per month sales figure.
• Names included likes Tommy Hilfiger, Arvind Fashion Ltd, ITC LRBD, GE Power, Tata Swatch, Falken Tyre, NEI etc
• Interaction with key customers on daily basis.
• Analyzing the needs and requirements of the customers and provide them the effective logistic solutions
• Maintain MIS, SLE 95% report for each Key customer on daily basis and update the same on time.
• Responsible for collection.
• Business Analysis.
• Keep an eye over competitors activities and share of business.
• Finding the weak areas in our service and work on it
• Yield management.
• Contract management, Contract renewal.
• New Sales activities, Promotional activities, meeting with new customers, KYC compliance, knowing their requirements, forwarding quotation, negotiations, finalizing rates and closure.

Responsibilities included but not limited to

• Key account management. Managing over 15 active customers portfolio.
• Working on Zero billing project.
• Reviving zero billing customers and gaining more business from them. Revived 12 zero billing customers within 2 months period.
• Training and knowledge sharing with BRM branches. Visiting key customers warehouses with our branch head during booking to gain more knowledge over process and documentation.
• Reporting to management weekly over the findings and further actions.