Ashesh Dubey

Dynamic, skilled, PMP trained, ITIL Certified Specialist with proven success in managing projects and delivery. Experience in handling both IT and Non IT functions and deployment in a wide spectrum of industries like Government, Military, Police, Courts, Iron and Steel manufacturing, Educational institutions, Universities, ISP’s,Ports, Shipping etc.Proven leadership capabilities in cutting maintenance costs, providing workable strategies. I have more than 16+ Years experience in Operations & Business Development ( 7+8) Areas of Expertise Strategic Planning Business Development P & L Management New Business Development Key Accounts Management Profit Centre Operations Service Delivery under ITIL & PRINCE2 framework Experience in handling Mission Mode & E-Governance Projects in Government sector. Experience in handling and setup of Service Desk for internal and external clients Project Management Vendor management Customer relationship Experience in evaluation, selection and procurement of hardware and software Team building, end user training and manpower deployment Sales and marketing team support personnel with adaptive solutions to departmental needs. Flexible administrator of Customer Relationship Management systems (CRMs) to facilitate favorable customer alliances. Results-minded analyzer of marketing and sales metrics with proven to leverage teams to exceed quarterly goals through positive reinforcement. Informed coordinator of sales and marketing team support with creativity and foresight in anticipating team needs. Collaborative leader with productivity and equitable task delegation at forefront. Diligent assessor of team progress on sales and marketing goals with strength in urgently fulfilling deficiencies. Ambitious Sales Support Manager recognized for exceptional leadership skills and for exceeding sales goals. Excellent communicator and key contributor to hiring processes, maximizing highly-qualified candidates on teams. Self-motivated and driven to succeed. Offering [Number] years of service in[Type] industry.

• Vendor Management, Review of ageing tickets
• Weekly /Monthly review of performance &ensuring Compliance
• Taking action and plan preventive measure for Compliancerelated issues
• Track of Minutes and ensure actionable /Closure
• Analysis of vendor / partner performance
• MIS Reporting and dashboard& Overall SLA Management
• Project: CCTNS (Crime &Criminal Tracking Network and systems)
• The CCTNS project is a National Mission Mode Project implemented by National Crime Records Bureau (NCRB) under
• Ministry of Home Affairs (MHA)Govt
• Of India, for creating a comprehensive and integrated system for effective policing through e-Governance
• The system includes nationwide online tracking system by integrating more than 14,000 police stations across the country
• Responsibilities:
• Managing and maintaining the West Bengal State Data Center
• Meeting with Apex level Govt
• Officials regarding project status and developments
• Regular meeting with Senior level Police Official and Govt
• Officials to discuss and review the performance of various Police Stations and units
• Managing the Service desk and ensure adherence to SLA and quality parameters
• Developing and formulating the reporting formats, process and procedures
• Conducting capacity building training sessions for the Police Officials
• Liaison with senior officials of BSNL, West Bengal State Data Center, PWD etc
• To ensure connectivity and other factors responsible for smooth functioning of sites
• Understanding the dynamic requirements of complex Policing requirements and, providing software upgradation as and when required
• Business Development & Operation activity TECH ELECON PVT LTD # Project Name Nature of Business End Customer Immediate Customer Booked Amount 1 CBIC Phase-II
• IMPLEMENTATION &
• Support Ministry of Finance (Govt
• Of INDIA) HPE 4 CR 2 UBI RRB
• IMPLEMENTATION &
• Support United Bank of India HPE 8 .5 CR 3 CCTNS Support Ministry of Home (Govt
• Of WB) HPE 1 CR 4 Network Roll -Out IMPLEMENTATION UCO BANK WIPRO 75 L 5 GOFNMS IMPLEMENTATION Indian Army HFCL 1 CR 6 BIHAR SDC Support Bihar Govt HPE 3.5 CR

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