Ashesh Mani Tripathi
Summary
Customer-focused professional skilled in troubleshooting complex issues and enhancing satisfaction through clear communication. Leverages analytical thinking and creativity to deliver impactful solutions in fast-paced environments. Committed to continuous learning and collaboration, driving results and innovation.
Overview
1
1
year of professional experience
1
1
Certification
Work History
ARO
FINCEY SOLUTIONS
LUCKNOW
06.2025 - Current
- Collaborated with diverse team members to achieve goals and resolve product and service issues.
- Identified needs of customers promptly and efficiently.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Assisted customers with requests and inquiries, enhancing overall satisfaction.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Supported colleagues by offering guidance, fostering a collaborative work environment.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
Operations Assistant
ICICI
LUCKNOW
01.2025 - 04.2025
- Coordinated daily operations to enhance workflow efficiency at financial services firm.
- Maintained accurate records of financial documents, ensuring data integrity for reporting.
- Supported daily operations by managing administrative tasks and scheduling meetings.
- Assisted in processing customer inquiries through various communication channels.
- Maintained accurate records and documentation for operational workflows and reports.
Education
Master of Arts - English
Pure Bherav Mishra College
Raebareli06-2025
Skills
- Data analysis
- Technical writing
- Microsoft office
- Workflow coordination
- Research skills
- Client presentations
- Training & Development
- Attention to detail
- Decision-making
- Multitasking Abilities
- Team collaboration
- Collaboration
- Effective communication
- Communication
- Data entry
Certification
- DIPLOMA IN COMPUTER AUTOMATION AND PUBLISHING
- COURSE ON COMPUTER CONCEPTS
Timeline
ARO
FINCEY SOLUTIONS
06.2025 - Current
Operations Assistant
ICICI
01.2025 - 04.2025
Master of Arts - English
Pure Bherav Mishra College