Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ashfaque Ansari

Bhiwandi

Summary

Dynamic Sales Associate with extensive experience at Tata Business Support Services, excelling in customer relationship management and service excellence. Proven ability to enhance customer satisfaction through effective communication and tailored solutions. Proficient in CRM software, driving results in account management and collections while fostering strong client connections.

Overview

12
12
years of professional experience
4023
4023
years of post-secondary education

Work History

Sales Associate

5paisa.com
Thane
12.2023 - 03.2025
  • Demat and Trading account opening.

Sales Associate

Kserve BPO
Thane
09.2019 - 12.2022
  • Demat and Trading account opening for HDFC securities.

Sales Associate

Karvy Digital Management
Thane
03.2018 - 08.2019

Customer Service Officer

Tata Business Support Services
Thane
08.2016 - 12.2017

Customer Service Representative

Serco BPO
Thane
10.2014 - 08.2016
  • Provided timely email responses to customer inquiries and concerns.
  • Assisted customers in navigating product features and troubleshooting issues.
  • Monitored support ticket system to prioritize urgent customer needs.

Sales Associate

India Infoline Group
Thane
01.2014 - 10.2014
  • Assisted customers with product selection and provided tailored service.

Collections Agent

Eureka Outsourcing Pvt Ltd
Thane
03.2013 - 12.2013
  • Utilized CRM software to track accounts and follow up on overdue payments.

Education

Hsc
Mumbai University

Ssc
Mumbai Board

Skills

  • Customer relationship management
  • Customer service
  • Social media management
  • Ms Office
  • Ms Word

Timeline

Sales Associate

5paisa.com
12.2023 - 03.2025

Sales Associate

Kserve BPO
09.2019 - 12.2022

Sales Associate

Karvy Digital Management
03.2018 - 08.2019

Customer Service Officer

Tata Business Support Services
08.2016 - 12.2017

Customer Service Representative

Serco BPO
10.2014 - 08.2016

Sales Associate

India Infoline Group
01.2014 - 10.2014

Collections Agent

Eureka Outsourcing Pvt Ltd
03.2013 - 12.2013

Hsc

Ssc
Ashfaque Ansari