ASHIF MOHAMMAD
Alipurduar
Summary
Dedicated Cashier experienced in high-end retail operations. Professional and friendly with remarkable customer service and sales abilities. Bringing experience and product knowledge to exceed revenue goals.
Overview
5
5
years of professional experience
Work History
Cashier
ACM-GROUP Construction Materials
2020.07 - 2023.06
- Answered questions about store policies and addressed customer concerns.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Helped customers complete purchases, locate items, and join reward programs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Restocked and organized merchandise in front lanes.
- Worked flexible schedule and extra shifts to meet business needs.
- Addressed customer needs and made product recommendations to increase sales.
- Upsold additional products and services to customers, increasing revenue.
Hotel Waiter
Hotel Bangabhumi
2018.05 - 2020.06
- Prepared special services for guests such as honeymoon and other romantic packages.
- Cleared dishes, trays and carts from rooms with discretion and professionalism.
- Protected guests by following proper food handling procedures.
- Kept work environments, equipment and trays clean and sanitized for guests.
- Verified accuracy and quality of orders before delivery.
- Used downtime to get ahead of support work such as folding napkins, wrapping silverware and polishing glasses.
- Garnished completed orders and arranged foods to please customers.
Education
Bachelor of Arts - Political Science
University of North Bengal
Alipurduar04.2018
Higher Secondary - Arts
W.B.C.H.S.E
Alipurduar04.2014
Skills
- Customer Service
- Cash Handling
- Returns Processing
- Customer Assistance
- Payment Collection
- Product Restocking
- ID Verification
- POS Systems
- Payment Processing
- Drawer Balancing
- Product Recommendations
- Cash Register Operation
- Order Verification
- Point-Of-Sale System Operation
- Complex Problem-Solving
- Product Knowledge
- Inventory Control
- Expense Tracking
Languages
Hindi
Advanced (C1)
English
Advanced (C1)
Timeline
Cashier
ACM-GROUP Construction Materials
2020.07 - 2023.06
Hotel Waiter
Hotel Bangabhumi
2018.05 - 2020.06
Bachelor of Arts - Political Science
University of North Bengal
Higher Secondary - Arts
W.B.C.H.S.E
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