Astute insurance professional offering 4+ years in automobile and property claims assessment, liabilities determination and settlement negotiation. Meticulous, systematic and highly experienced with strong case management and relationship-building abilities. Carefully manage over 90-135 cases per month.
Overview
4
4
years of professional experience
8
8
years of post-secondary education
4
4
Languages
Work History
Claims Manager
TATA AIG GENERAL INSURANCE COMPANY LIMITED
Trivandrum, Kerala
06.2018 - Current
Championed insurance claims process by providing expert knowledge and building positive, trusting relationship to support clients during challenging times.
Handled claims consistent with client and corporate policies, procedures, best practices and regulations.
Determined proper course of action for claims processing.
Documented and communicated timely claims information while supporting accurate outcomes.
Conducted thorough property investigations to identify and classify damages for customer claims.
Evaluated original investigation reports and documents to resolve secondary concerns.
Reviewed and analyzed suspicious and potentially fraudulent insurance claims.
Conducted day-to-day administrative tasks to maintain information files and process paperwork.
Read over insurance policies to ascertain levels of coverage and determine whether claims would receive approvals or denials.
Visited customer locations to evaluate damage and provided cost estimates for remediation.
Reviewed police reports, medical treatment records and physical property damage to determine extent of liability.
Negotiated labour settlement agreements to resolve disputes.
Education
Master Of Business Administration - Operations Management
Amrita School of Business
Coimbatore
09.2016 - 03.2018
Bachelor Of Technology - Production Engineering
Vidya Academy of Science And Technology
Thrissur
08.2011 - 05.2015
12th - Computer Science
Bharatiya Vidya Bhavan Vidya Mandir
Thrissur
06.2009 - 03.2011
10th -
Bharatiya Vidya Bhavan Vidya Mandir
Thrissur
06.2008 - 03.2009
Skills
Claims analysis
undefined
Timeline
Claims Manager
TATA AIG GENERAL INSURANCE COMPANY LIMITED
06.2018 - Current
Master Of Business Administration - Operations Management