ASHIK MEHERAJ

In Vujis, I am working as a junior business developer who sets appointments for senior business developers. I manage appointment scheduling to optimize team efficiency and client engagement

Conducted follow-up calls to confirm appointments and address client inquiries.

Utilized CRM software to track leads and maintain accurate client records.

Collaborated with sales team to align appointment strategies with business goals.

• I worked in Amazon in Concession abuse prevention team where I handled North American customer's fraud related issues and also prevent or decrease invalid concessions and abuse pattern by taking appropriate actions.
• Analytical skills
• Email etiquette
• Customer service skills
• Attention to details

• I worked in Blinkit chat process where I had to handle customer's queries through chat.
• Customer and client handling skills
• Communication skills
• Interpersonal skills
• Email etiquette
• Problem solving skills
• Ms Excel
• Ms office
• Remote

• I worked in Tech Mahindra for Flipkart process for 6 months and it was totally voice. I had to listen to customer's query and had to solve it in real-time.
• Customer service skills
• Communication skills
• Time management skills
• Interpersonal skills
• Orientation skills
• Problem solving