ASHIK M K

Project - Walmart (Mar 2022 - Jan 2024)

• Resolved product design, acquisition and launch concerns to achieve customer's targeted business goals.
• Communicated technical development stages and provided design support to stakeholders.
• Partnered with development team on product development and application support plans.
• Contributed to continuous improvement and quality assurance tasks.
• Checking and Resolving Incidents tagged.
• Monitoring of EMS Server to validate queues.
• Handle three different regions application's and SME for one region related to TIBCO.
• Validating files on daily basis which we receive for all regions.
• Validating TIBCO Admins frequently to maintain flow of process.
• Checking on the mails and responding to the alerts and also responding to other mails as well.

Project - Macy's ( Feb 2024 - Current)

• Resolved complex application issues through detailed analysis and collaboration with cross-functional teams.
• Supported the integration of applications with existing systems, enhancing operational efficiency and data coherence.
• Created technical documentation to track history and use for reference.
• Checking and Resolving Incidents tagged to our team.
• Monitoring of EMS Server to validate queues frequently to make sure there is free flow of messages.
• Getting into SOC calls to resolve P1 and P2 incidents.
• SME For one of the vertical in the project.
• Check the email alerts and respond to the clients for any requirements needed.
• Work with Infrastructure team to do the monthly patching activities for all the related Applications.

Project - CITI Bank

• Developed middleware services to communicate with various host system through JMS, JDBC and SOAP RQ/RS
• Major role was migration of EMS to SOLACE.
• Expertise in End-to-End Solace migration process.
• Code Changes done for Solace related processes for BPM and ESB.
• Have worked for different Codes and Different countries migration for Solace Changes.
• Build archive file deployed the projects into various environments by using TIBCO Administrator.
• Involved in Production build and release of application EAR's.
• Changed given global variables as per the request mail.
• Created schema for XML files in TIBCO Business Works.
• Designed databases related XML schemas, WSDL and implemented SOAP/Web services using HTTP.
• Expertise on Service Now usage for raising (Change Request-CR and Incident Management-INC).
• Make Code Changes in TIBCO BW and Check-In via RTC and Big bucket.
• Trigger builds using Jenkins and Deploy Code using RLM and validate TIBCO Admin to find any issues in deployed code.
• Have worked in normal code development ,have validated the code in SOAP UI for basic testing.
• Knowledge in checking defect and using Oracle SQL DB for checking the logs.
• Worked with Internal Clients for business objectives, project scope and the requirements of the project.
• Review the code written by junior developers to avoid defects and for better quality development.
• Documented the functionality of the modules for client easy reference and understanding.

Project - Mashreq bank

• Trade Department (Letter of Credit Advising & Payment)
• Expert in Letter of Credit (Export Advising) – International Trade Finance Platform
• Knowledge of UCP (uniform Customs and Practice), ISBP (International Standard Banking Practices), URR (Uniform Rules for reimbursement) and URC (Uniform Rules for Collections).
• Processing/checking export LC’s as per the Departmental Operating instructions manual, customer’s instructions and within the Timeliness and accuracy standards specified under ISBP and UCP600.
• Handling the Bank Trade information and funds transfer in the form of SWIFT message and responding the same to counter parts in another country.
• To maintain confidential data of clients.
• To do compliance check for customers.
• Monitor day to day assigned activities for the team and check the SLA and TAT status on a regular basis.
• Customer Service (Handling Incoming Messages).
• Received appreciations from front office Relationship Managers for quicker process and timely updates.