Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Languages
Timeline
Generic

Ashikamol K

Kerala

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Associate Analyst

Ernst & Young
Kerala
03.2023 - Current
  • Built dashboards and visualizations using various BI tools such as PowerBI.
  • Utilized advanced analytics tools such as Tableau or PowerBI to create meaningful visualizations of data sets.
  • Streamlined reporting processes through automation tools such as PowerBI and Power Apps
  • Configured databases and performed data migration tasks to support application requirements.
  • Worked closely with project managers while planning resources and timelines required for completion of assigned tasks.
  • Configured Office 365 features such as PowerApps, Flow, Teams for better collaboration between teams.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.

Associate

Sutherland Global Service
Kerala
10.2021 - 10.2022
  • Contacted customers about potential service upgrades, new services and account changes.
  • Recommended improvements in products, service and billing methods to management to prevent future problems.
  • Performed follow-up calls to customers regarding their inquiries or orders.
  • Supported sales team members to drive growth and development.
  • Assisted customers with price checks, lifting heavy items and addressing other inquiries.
  • Contacted supervisor immediately when issues required escalation to avoid lost revenue.
  • Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
  • Conferred with customers by telephone or in person to provide information about products or services and take orders.

Education

Bachelor of Arts - Bachelor of Social Work

Marian College Kuttikanam
Kuttikanam Idukki Kerala
03-2019

Skills

  • Data visualization
  • Project management
  • Customer engagement
  • Time management
  • BI dashboards
  • Research and analysis
  • MS Excel
  • Strategic planning
  • Sales support
  • Team collaboration
  • Innovative thinking
  • Data management

Affiliations

At EY, I received recognition from our client in the form of an appreciation award, acknowledging my consistent performance and dedication

Won 'Employee of the Month' three months in a row by engaging with customers in a professional manner.

Certification

AI, business, and the future of work from Lund University

Certified KAPS membership

Provide certified psychosocial first aid in disasters conducted by NIMHANS

Completed AI now learning

Languages

Malayalam
First Language
English
Advanced (C1)
C1
Tamil
Advanced (C1)
C1
Hindi
Advanced (C1)
C1

Timeline

Associate Analyst

Ernst & Young
03.2023 - Current

Associate

Sutherland Global Service
10.2021 - 10.2022

Bachelor of Arts - Bachelor of Social Work

Marian College Kuttikanam

Similar Profiles

CREATE PROFILE
Ashikamol K