ASHIKHO
Admin/ Front Desk Role
Chuoukedima
Summary
Dynamic professional with a proven track record, excelling in quality management and employee training. Adept at fostering team collaboration and enhancing operational efficiency through innovative solutions. Strong interpersonal skills and expertise in cost analysis drive impactful results and elevate organizational standards.
Overview
8
8
years of professional experience
2
2
Certifications
2
2
Languages
Work History
PRINT SHOP PROPRIETOR
ELEVENS GLEAM
08.2023 - 11.2025
- Demonstrated adaptability by working across various departments as needed, showcasing versatility in retail skills and knowledge.
- Worked closely with managers, suppliers and buyers to stock retail locations.
- Implemented innovative solutions for maximizing limited retail space without sacrificing visual impact or accessibility to products.
- Developed comprehensive planograms, ensuring optimal product assortment and organization within the retail space.
- Increased retail sales by utilizing strong product knowledge and effective upselling techniques.
- Increased product awareness by conducting engaging and informative demonstrations in various retail settings.
- Identified retail teams' specific training requirements and delivered tailored training programs to meet needs.
- Improved financial accuracy by conducting regular audits and reconciling retail accounts.
QUALITY HEAD
PLS AUTO SHELL INDUSTRIES PVT. LTD.
12.2022 - 06.2023
- Provided training to employees on best practices in quality management, fostering a culture of excellence within the organization.
- Managed and archived quality documentation and participated in internal and external quality audits.
- Updated quality control standards, methods, and procedures to meet compliance requirements.
- Improved quality processes for increased efficiency and effectiveness.
- Collaborated with suppliers to improve raw material quality, ensuring consistency across all sourced components.
IT TRAINER
PLS AUTO SHELL INDUSTRIES PVT LIMITED
02.2021 - 12.2022
- Maintained up-to-date knowledge on industry trends and emerging technologies, integrating relevant information into course content.
- Collaborated with fellow trainers to develop comprehensive lesson plans, ensuring consistent delivery of material.
- Established a positive learning environment by fostering open communication and encouraging active participation from all attendees.
- Enhanced IT training sessions by incorporating real-world examples and hands-on activities.
- Assessed participant progress through regular evaluations, adapting content to meet individual needs.
ASSISTANT TEACHER
ST. JOSEPH SCHOOL
09.2017 - 12.2020
- Worked with teachers to design lesson plans and coordinate activities for classes.
- Assisted lead teacher in providing individualized attention to students, resulting in improved academic performance.
- Established positive relationships with parents through effective communication, fostering parental involvement in their children''s education.
- Assisted in implementation of new learning tools, systems and materials.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
OFFICE ASSISTANT
NAGALAND PAGE
07.2017 - 09.2017
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Increased customer satisfaction by providing professional and courteous front desk support.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
- Monitored and tracked budgets and expenses.
Education
Master of Arts - Social Work
NORTH EAST INSTITUTE OF SOCIAL SCIENCE AND RESEARCH
Nagaland, India 04.2001 -
Bachelor of Arts - English
St. Joseph's College
Kohima, Nagaland 04.2001 -
Skills
Purchasing and planning
Employee supervision
Cost analysis and savings
Team building
Training and mentoring
Entrepreneurial leadership
Professionalism
Multitasking Abilities
Customer relations
Interpersonal skills
Certification
Destop Publishing
Timeline
Graphic Designing
04-2025
PRINT SHOP PROPRIETOR
ELEVENS GLEAM
08.2023 - 11.2025
QUALITY HEAD
PLS AUTO SHELL INDUSTRIES PVT. LTD.
12.2022 - 06.2023
IT TRAINER
PLS AUTO SHELL INDUSTRIES PVT LIMITED
02.2021 - 12.2022
ASSISTANT TEACHER
ST. JOSEPH SCHOOL
09.2017 - 12.2020
OFFICE ASSISTANT
NAGALAND PAGE
07.2017 - 09.2017
Destop Publishing
05-2015
Master of Arts - Social Work
NORTH EAST INSTITUTE OF SOCIAL SCIENCE AND RESEARCH
04.2001 -
Bachelor of Arts - English
St. Joseph's College
04.2001 -