Ashish A. Parmar

Office Administration & Operations : Report & Data Management : Travel & Expense Management : Team Leadership & Collaboration : Vendor & Contract Management : Workplace Culture & Cost Optimization : Clerical & Administrative Support :

• Managed daily office operations, ensuring seamless execution of administrative processes and providing essential support across departments.
• Coordinated scheduling for executives, managing meetings, appointments, and events to optimize time and ensure smooth operations.
• Organized and maintained physical and digital filing systems, ensuring accessibility and accuracy of all documents.
• Managed the processing of invoices, office supplies, and assisted in budgeting and financial tracking to ensure cost efficiency.
• Acted as primary liaison with external organizations, overseeing vendor relations and managing service delivery.
• Prepared and maintained various reports, including operational, sales, attendance, and production reports, ensuring accuracy and timely updates.
• Entered, updated, and organized data in internal systems to maintain up-to-date and complete records for reporting and operational needs.
• Supported management by generating detailed reports for improved decision-making and operational transparency.
• Coordinated business travel arrangements for executives, including booking flights, accommodations, and transportation, ensuring seamless travel experiences.
• Managed travel documentation such as visa applications, itineraries, and travel insurance, ensuring compliance with company policies.
• Monitored and processed travel expenses, ensuring timely reimbursements for employees and maintaining budget records for cost tracking.
• Administered the procurement and distribution of forex cards for business travel, ensuring compliance with company policies and smooth international transactions.
• Managed foreign currency exchanges, negotiated competitive rates, and ensured adherence to international exchange regulations.
• Provided leadership to a large administrative team, offering guidance and support to ensure smooth office operations and efficiency.
• Developed and implemented a performance evaluation system that increased productivity, employee morale, and alignment with company goals.
• Organized and executed company events, conferences, workshops, and team-building activities to foster collaboration and enhance team dynamics.
• Negotiated with vendors to reduce departmental expenses, secure favorable contracts, and ensure timely delivery of goods and services.
• Established and maintained positive vendor relationships to support the office's operational needs while ensuring cost-effectiveness.
• Spearheaded a company-wide initiative aimed at improving workplace culture, which resulted in a significant increase in employee retention rates.
• Worked with suppliers and banks to identify cost-saving opportunities, reduce travel expenses, and optimize foreign exchange transactions.
• Managed communication through phone and email, processing incoming and outgoing mail, and handling faxes to streamline operations.
• Maintained filing systems, completed various clerical tasks, and ensured compliance with internal documentation processes.

• Office Management: Managed day-to-day operations, streamlining workflows across all departments for maximum efficiency.
• Event Coordination: Led the planning and execution of company festivals and events, handling logistics, vendor relations, and team coordination to ensure successful outcomes.
• Admin Support: Oversaw all administrative tasks, including scheduling meetings, maintaining various reports (Operations, Sales, Attendance, etc.), and managing communications to enhance business processes.
• Financial Management: Handled payment collections, processed invoices, and tracked financial records using Tally for accurate reporting and financial stability.
• Executive Support: Managed MD’s portfolio and provided critical administrative support, maintaining confidentiality and facilitating smooth decision-making.
• Vendor and Housekeeping Management: Coordinated with vendors and supervised housekeeping services to ensure adherence to company standards.
• Report Generation: Developed and maintained reports for operational analysis, improving decision-making processes and identifying opportunities for growth.
• Time and Calendar Management: Managed the executive’s personal and professional calendars, scheduled appointments, and organized business travel arrangements.
• Team Support: Participated in team meetings, trained staff, and handled administrative duties to ensure successful project completion.
• Communication Management: Responded to emails, handled phone inquiries, and facilitated internal and external communications to improve workflow.
• Document Management: Maintained and organized personal, professional, and financial documentation to ensure easy access and compliance.
• Client Relations: Managed client files and records, providing timely follow-ups and ensuring client satisfaction.

• Sale - Demat & Trading A/C and Handling Daily Customers Calls.
• Maintained up-to-date knowledge of industry trends and product offerings to better serve customers.
• Provided excellent customer service by efficiently resolving issues and responding to inquiries.
• Managed high-volume call queues to ensure timely customer assistance, improving overall service quality.
• Maintained up-to-date knowledge of company products and policies to provide accurate information to customers.
• Built strong relationships with customers, reaching out proactively to ensure satisfaction and gather feedback.

• Sales & Marketing Strategy,Mutual Funds & IPO Distribution,PAN Card & NPS Services,Client Relationship Management,Financial Product Knowledge,Branch Client Support,Portfolio Management & Trading,Client Communication & Support
• Collaborated with clients to troubleshoot concerns, resulting in faster resolution and increased trust.
• Built and maintained relationships with new and existing clients while providing high level of expertise.
• Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
• Maintained knowledge on banking products and distribution to provide optimal service support.
• Participated in staff meetings to discuss innovative strategies to improve services.
• Organized and participated in client appreciation events, fostering strong community and enhancing client loyalty.
• Increased client trust and loyalty by providing consistent, high-quality advice on products and services tailored to their needs.

• Administration Back office Work.
• Prepared reports for senior management.
• Prepared employee attendance sheet and stock handling reports on monthly basis.
• Answered phone calls and directed inquiries to appropriate staff members.
• Maintained a clean and orderly work environment, contributing to increased employee satisfaction levels within the office space.