Ashish Arnold Anandan
Hospitality
Banglore,Karnataka
Summary
Hardworking Bartender with experience in large-scale casual dining and fine dining establishments. Committed to upholding highest standards of customer service and safe food handling practices. Well-versed mixologist with diverse menu of memorized drink recipes. Accurate individual skilled in art of mixing, garnishing and serving drinks based on customers' needs. Offering in-depth knowledge of cocktail recipes and spirits. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
10
10
years of professional experience
3
3
years of post-secondary education
Work History
Lead Bartender
SLS
Dubai
02.2022 - 03.2023
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Upsold daily specials and beverage promotions to exceed daily sales goals.
- Consulted with managers to organize special events and promotions.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Crafted special drink and cocktail menu items for seasonal offerings.
- Followed strict recipes and drink measurements to minimize product used.
- Developed new signature cocktails to support bar marketing brand and increase profits.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
Bartender
St.Regis
Doha
05.2019 - 01.2022
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Served high customer volumes during special events, nights, and weekends.
- Developed new signature cocktails to support bar marketing brand and increase profits.
- Conducted regular inventory count to keep bar and drink supplies stocked, avoiding expensive rush orders.
- Recruited and trained new bartenders and barbacks to help maintain talented team.
- Crafted special drink and cocktail menu items for seasonal offerings.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
Food and Beverage Associate
Shangri-La
Muscar
02.2015 - 02.2018
- Trained new staff members on company policies and procedures.
- Supported and assisted team members in handling guest inquiries and requests and in resolving guest complaints.
- Maintained stock levels of cups, lids, straws, and condiments throughout shift.
- Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
- Processed payments and provided receipts to establish proof of transaction.
- Collaborated with supervisor and servers to discuss logistics and maintain smooth operations.
- Provided guests with information about menu items, specials and promotions to provide quality service.
Restaurant Waiter
Crown Plaza
Kuwait
05.2013 - 01.2015
- Bussed and reset tables to keep dining room and work areas clean.
- Answered customers' questions, recommended items, and recorded order information.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Cultivated warm relationships with regular customers.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Explained menu items and suggested appropriate options for food allergy concerns.
Education
High School Diploma -
St.Patricks
Banglore,India 03.2004 - 05.2005
Diploma in Food And Beverage Service
St.Marks
Banglore, India 03.2007 - 04.2009
Introduction To Bar Operation
Shangri-La Global Academy
Manila, Philippines 02.2017 - 02.2017
Skills
Menu memorization
Inventory
Responsible alcohol service
Ordering bar supplies
Classic cocktails
Liquor and beer knowledge
Staff Management
Cash register operation
Food preparation and safety
Ordering procedures
Clear and effective communication
Making change
Beverage preparation
Engaging personality
Highly reliable
Creative mixology
Handling difficult customers
Timeline
Lead Bartender
SLS
02.2022 - 03.2023
Bartender
St.Regis
05.2019 - 01.2022
Introduction To Bar Operation
Shangri-La Global Academy
02.2017 - 02.2017
Food and Beverage Associate
Shangri-La
02.2015 - 02.2018
Restaurant Waiter
Crown Plaza
05.2013 - 01.2015
Diploma in Food And Beverage Service
St.Marks
03.2007 - 04.2009
High School Diploma -
St.Patricks
03.2004 - 05.2005