Ashish Tiwari

Dynamic Senior Solutions Architect at Contentstack with over 10 years of expertise in customer engagement, partner enablement, and web and CMS development. Proven success in designing scalable solutions that drive digital transformation and deliver innovative enterprise-grade content and commerce platforms. Strong background in UI/UX engineering, combined with extensive hands-on experience in Angular, React, and modern web technologies, ensures the creation of impactful user experiences. Committed to leveraging technical acumen and strategic vision to propel organizations forward in an ever-evolving digital landscape.

• Bravo Team Award – On-time Quality Product Delivery (2018)
• Winner – National Level Web Design Contest (2015)

• Extensive experience in customer and client engagement across post-sales, pre-sales, and partner enablement within Contentstack.
• Strong sales and communication skills to effectively collaborate with enterprise-level prospects, customers, and partners.
• Delivered a YouTube Live webinar on 'Automated Content Modeling and Content Type Sync Solution' as part of the #ContentstackPulse series.
• Successfully led AI Accelerator programs for enterprise clients , driving automation, productivity, and content quality improvement.
• Acted as Automation Hub Subject Matter Expert (SME), providing feedback on product features and leading solution enablement sessions.
• Spearheaded multiple enterprise-grade use case solutions including Google Sheet Integration, Find & Replace tool, Workflow Dashboard App, Migration Scripts (Contentful, WordPress, Sitecore to Contentstack), Multi-stack Communication, and Live Preview Starter Apps.
• Collaborated with pre-sales teams to deliver tailored demos and PoCs for high-value clients such competing directly with other CMS in sales cycles.
• Conducted Content Modeling review training, aligning customer requirements with API optimization best practices.
• Provided re-architecture support during renewal cycles, enabling major customers to optimize stack usage and reduce infrastructure costs while adhering to Contentstack's fair use policy.
• Solutions deliver multi-region expansion projects and train new customer teams during renewals.
• Supported global recruitment efforts by interviewing candidates in India and Europe, and represented Contentstack in leadership capacity during college campus hiring events in Bangalore and Pune.
• Acted as a bridge between customer support and engineering by leading escalation calls, ensuring customer concerns were addressed effectively.