Ashish Bhagat

• Oversaw accreditation processes, maintaining compliance with institutional standards and ensuring continuous improvement of academic offerings.
• Established collaborations with industry partners to provide students with real-world experiences and networking opportunities.
• Served as an advocate for departmental needs by effectively communicating with upper-level administration, securing resources necessary for continuous growth and improvement.
• Managed budgetary responsibilities effectively, ensuring proper allocation of funds to support essential operations and growth opportunities.
• Championed cutting-edge research projects within the department, supporting faculty-led initiatives that contributed to advancements in their respective fields.
• Promoted a culture of excellence within the department through regular recognition of outstanding achievements by faculty members.
• Developed strong relationships with alumni networks to create ongoing opportunities for collaboration and career placement assistance for graduates.
• Streamlined administrative processes for increased efficiency, resulting in reduced workload for faculty members.
• Increased faculty engagement by organizing professional development workshops and promoting mentorship opportunities within the department.
• Communicated with university administrators and school officials.
• Oversaw student services and student retention.
• Cultivated engaged student population with successful orientation programs.
• Coordinated and supervised academic advising activities.

• Responsible for Managing all the Hostels and Campus Facility in line with the JGU service standards. ( University Area 82 Acres).
• Has been part of Pre-Opening Team Member of Hostel Buildings and Played a Vital role in DORB Operations.
• Staffs Training & Development.
• Effectively Managed Administration & Office Administration Facilities.
• Have Handled the Administration & Logistics for the ICA Conclave Event held in 17th December '2024
• Data Management, Preparing Schedules and Time Tables for the effective students facilities PPM.
• Senior Member in Students Counseling and Acted as OPC for the students facility related escalations.
• Effectively manage and develop, undertake appropriate training and staff development. H&S policies, processes and procedures and ensure that all staff reporting to the function understand these, are trained in them and apply these procedures at all times.
• Manage the H.K & Technical operations to a high standard in line with the SLA.
• Delegate the team to act as a point of contact for soft services team members for all soft services excluding cleaning.
• Drive Service excellence throughout the onsite teams.
• To comply with JGU procedures, Health and safety and all legislative requirements.
• Check with teams daily that all work is being carried out satisfactorily and in accordance with work schedules and to the standards required.
• Manage the site security team in line with JGU procedures.
• Manage the Switchboard Team ensuring the operational aspects of the service are adequately covered.
• Worked well in a team setting, providing support and guidance.
• Resolved problems, improved operations and provided exceptional service.
• Fire Services, Housekeeping, Security, Pest Control.
• Report on all security matters and ensure incidents are reported and appropriate follow up actions are implemented.
• Demonstrated a high level of initiative and creativity while tackling difficult tasks.
• Participated in team projects, demonstrating an ability to work collaboratively and effectively.
• Executed appropriate staffing and budgetary plans to align with business forecasts.
• Implemented and developed operational standards, policies and procedures.

• Facility Management of total 912 Flat Units spread around 12.7 Lakh Sq Feet.
• Daily & General Aesthetic Upkeep of the Entire Project.
• Observations Management
• Collections
• Training & Development
• P&L, GOP
• Staffing & Budgeting
• Maintenance PPM
• AMC & Contract Management.
• Contractual Staff Management.
• Staff Payroll
• Vendor Management
• Compliances & NOC Management
• NPS Management & Customer Resolutions

• Communicated corporate objectives across divisions through regular correspondence and scheduled status updates
• Coached employees through day-to-day work and complex problems
• Training & Devlopment
• Interpreted management directives to define and document administrative staff processes
• Quality Control & Improvement
• Revenue Management
• Inventory Management
• Logistics
• Vendor Management
• Compliances
• Coaching & Mentoring
• Audit & Controls
• Daily Operations Management
• Selling Strategy
• Inquiry response
• Customer Care & Satisfaction
• Relationship Building
• Contract Negotiations
• Workflow planning adhered to safety procedures to prevent breaches and data misuse.

• Loyalty Management Primarily responsible to ensure that front office shifts are run efficiently, providing outstanding guest service, assisting all front office staff and maintaining a calm, professional environment at all times
• Responsible for providing leadership and oversight to the front office and hotel staff while supporting the vision and strategy of the hotel
• Responsible for driving hotel guest experience
• Co-ordinate with departments like Security and Housekeeping to ensure that all the security, hygiene and aesthetic standards of the hotel are met.
• Coaching and developing staffs as well as conducting ongoing training for the department.
• Creating and executing the action plan in order to improve trip advisor rankings of the hotel.
• Handled multiple events in the hotel in coordination with F&B and Housekeeping like Ibis Music Gig, New Year Eve etc.
• Managed and oversee the housekeeping department in absence of housekeeping manager
• Managing and monitoring hotel guest loyalty program.
• Analyze all guest complaints on each parameter to ensure better operations.
• Ensuring revenue for No shows, late check outs and cancellations are charged and recovered as per the company policy
• Keeping an eye on night audit procedures & reports in line with the standards.
• Manages and monitors the PM's and its closure on time
• Implemented new training programs for administrative personnel on office operations and latest technologies
• Have been rewarded as Trainer of the Month in 2020.

- Student Counselling and Coaching