I’m Ashish, and I thrive on solving problems—especially the tricky, technical kind that most people run from! Over the past six years, I’ve worked in technical support roles across CRM, MarTech, and logistics platforms, helping businesses keep their digital operations smooth and customers happy. Every issue I solve, big or small, reminds me why I truly enjoy this career.
In my day-to-day, you’ll find me diving into the details of cloud platforms (AWS/GCP), scripting with SQL and Bash, or making sense of logs and APIs. I’m known for my calm attitude under pressure, whether I’m helping a teammate get unstuck or guiding a client through a major platform issue. My time at Brevo and FarEye taught me how important clear communication, teamwork, and curiosity are to technical support—and how much I value learning new tools and sharing knowledge.
I’m especially proud of making onboarding faster for new hires, slashing recurring issues for big clients, and winning a couple of “Employee of the Quarter” awards along the way. But honestly, what keeps me going is knowing that my work helps people—and drives business results at the same time.
I’m now looking to take on new challenges in IT and ready for the next-level Technical Support Lead/Senior Support/Cloud Support role , ideally in a team that values both innovation and a human touch. If you think we might work well together, let’s connect. I’d love to chat about how I can help your team thrive!
Technical: HTML, CSS, JavaScript, SQL, Linux System Administration, Computer Networking (TCP/IP, DNS, VPN), API Testing & Integration, Bash Scripting, MongoDB, Cloud Platforms (AWS/GCP), Git