Ashish Bijalwan
Tehri Garhwal, Uttrakhand
Summary
Seasoned Associate Manager at HCLTech, adept in managing RPA tools like UiPath and excelling in AWS Services and problem-solving. Demonstrated expertise in Linux Administration and DNS Management, significantly enhancing system efficiency. Proven track record in improving operational workflows and deploying scalable cloud solutions, showcasing strong technical and leadership skills.
Overview
8
8
years of professional experience
Work History
Associate Manager
HCLTech
Noida
05.2024 - Current
- Managing and troubleshooting the RPA tool UiPath.
- Managing and troubleshooting other applications, like VPNs, VMs, Outlook, and email-related issues.
- Create and maintain technical documentation related to RPA processes, bot configurations, and troubleshooting guides.
- readiness of VM for the deployment.
Cloud Support Engineer
RubicoIT Pvt Ltd
Dehradun
04.2023 - Current
- Designed and implemented scalable and redundant Linux server architectures for web hosting and application deployment
- Configured and maintained services such as Apache, Nginx, MySQL, and Postfix on Linux servers
- Implemented and managed virtualization technologies, including KVM and VMware, for efficient resource utilization
- Collaborated with cross-functional teams to plan and execute server migrations, ensuring minimal downtime and data integrity
- Conducted regular backups, implemented disaster recovery plans, and performed data migrations between Linux servers
- Provided technical support to internal teams and clients, addressing Linux-related issues and inquiries
- Designed, implemented, and managed AWS cloud environments for various projects, ensuring scalability, reliability, and cost-effectiveness
- Automated infrastructure provisioning and deployment using Terraform
- Implemented and optimized AWS solutions for computing (EC2), storage (S3, EBS), databases (RDS, DynamoDB), and networking (VPC, Route 53)
- Monitored AWS resources using CloudWatch, implemented alarms, and conducted performance tuning to ensure optimal system performance
- Configured and maintained security measures in AWS, including IAM policies, security groups, and encryption mechanisms, resulting in compliance with industry standards
- Implemented Jenkins for continuous integration and continuous delivery (CI/CD) pipelines, automating software builds, testing, and deployment processes
- Integrated Jenkins with version control systems (e.g., Git, Gitea) and issue-tracking tools to streamline the development workflow
- Managed and maintained diverse web hosting environments, including shared hosting, virtual private servers (VPS), and dedicated servers
- Conducted server installations, configurations, and optimizations for web hosting platforms like Apache, Nginx
- Monitored server performance, identified bottlenecks, and implemented performance tuning measures to ensure optimal website loading times
- Assisted clients with onboarding, migrations, and troubleshooting of web hosting-related issues, providing timely and effective support
- Collaborated with development teams to ensure compatibility and optimal performance of web applications in hosting environments
- Implemented and managed domain name system (DNS) configurations and domain registration processes for clients
- Conducted regular backups, implemented disaster recovery plans, and performed data migrations between hosting environments
- Administered and managed domain registrations, renewals, transfers, and DNS configurations for a diverse portfolio of clients
- Collaborated with domain registrars to ensure accurate and up-to-date domain information, troubleshoot issues, and facilitate seamless transfers
System Administrator
Techblue software pvt. ltd
Gurgaon
09.2019 - 03.2023
- Handled basic repairs, maintained the office systems, and performed preventative maintenance and cleaning
- Manage Microsoft online portal of techblue (download Microsoft software and manage Microsoft software license)
- Managed AWS, EC2, DNS, and web servers, VoIP servers
- User management for Linux OS and Windows OS
- Managed client software like Propco, net-extender, OpenVpn, linphone / zoiper
- Worked on the ticketing tool
- Managing Zabbix Monitoring Server
- Web Service Monitoring
- User Parameter Configuration
- Host Configuration
- Managed the web servers
- Support Calls with Dell, Lenovo, and other vendors
- Worked on Open-source tools like OpenVPN, Squid
- Managed IT asset-related inventories and documentation
- Managed Antivirus Server
- Managed Inventory Software GLPI
Technical Support Engineer
SGT University
Gurgaon
08.2018 - 09.2019
- Troubleshooting and fixing user-reported system issues
- Managing and Monitoring Internet Connections and setting up firewall rules and policies per user
- Ensure that all the system peripherals are working properly
- Responsible for Backup Management in case of upgrading/assembling system or system propagation
- Configuring Computer Networks for Sharing files and External Devices
- Manage Cisco switches and access points
- Making LAN cables and troubleshoots
- Adding local and shared printers
System Administrator
PlanetIt solutions pvt ltd
New Delhi
11.2017 - 05.2018
- Troubleshooting and fixing user-reported system issues
- Managing and Monitoring Internet Connections and setting up firewall rules and policies per user
- Ensure that all the system peripherals are working properly
- Responsible for Backup Management in case of upgrading/assembling system or system propagation
- Configuring Computer Networks for Sharing files and External Devices
- Making LAN cables and troubleshoots
- Adding local and shared printers
IT Executive
Competent Synergies pvt. ltd
Chandigarh
01.2017 - 06.2017
- User management for Windows OS and patch management
- Managed Cisco switches and access points
- Managed USER ACCOUNT
- Managed the computer hardware
- Installation of OS, Software, and Antivirus software
- Troubleshooting hardware problems and network-related problems
- Making LAN cables and troubleshoots
- A shared and local printer
- Managed the IT inventory
- Make LAN Cables and checked network-related issues
Education
MCA -
Swami Rama Himalayan University
06.2017
CCNA Training -
Infowiz Software Solution
Chandigarh06.2017
BCA -
HNB Garhwal University
ShriNagar06.2015
10th -
Govt Inter college
Narendra Nagar12th -
Govt Inter college
Narendra NagarSkills
- Problem-solving skills
- AWS Services
- DNS Management
- Linux Administration
- Microsoft Windows
- Git
- Docker
- Terraform
- Bash script
- Web servers
- Domain registration
- MySQL
- System Administration
- Computer hardware
- Computer Networking
- RPA tool UIpath
Community Service
- English
- Hindi
Hobbies and Interests
- Travelling
- Photography
- Listening to music
- Meeting new people
Personal Information
- Date of Birth: 01/07/95
- Nationality: Indian
Timeline
Associate Manager
HCLTech
05.2024 - Current
Cloud Support Engineer
RubicoIT Pvt Ltd
04.2023 - Current
System Administrator
Techblue software pvt. ltd
09.2019 - 03.2023
Technical Support Engineer
SGT University
08.2018 - 09.2019
System Administrator
PlanetIt solutions pvt ltd
11.2017 - 05.2018
IT Executive
Competent Synergies pvt. ltd
01.2017 - 06.2017
MCA -
Swami Rama Himalayan University
CCNA Training -
Infowiz Software Solution
BCA -
HNB Garhwal University
10th -
Govt Inter college
12th -
Govt Inter college
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