Ashish Datkhile
IT Security-Team Lead
Mumbai
Summary
I intend to build a career with leading Network organization, by playing a key role in challenging and creative environment, exploring my potential to the highest.
Overview
8
8
years of professional experience
4
4
Certifications
Work History
Team Leader
Logix Infosecurity Pvt. Ltd.
5 2017
- Designed and implemented network solutions using Fortinet products, such as FortiGate, FortiSwitch, FortiAP FortiAnalyzer and FortiManager
- Configured security policies, VPNs, routing, and other network settings to optimize performance and security
- Provided expert troubleshooting for complex issues across FortiGate, FortiAP, FortiAnalyzer, FortiSwitch, and FortiManager
- Conducted analysis and diagnostics to resolve hardware and software problems, ensuring minimal downtime
- Led seamless migrations from Check Point and Cisco ASA to FortiGate, minimizing disruptions and ensuring a smooth transition
- Developed detailed migration plans, including risk assessments and mitigation strategies
- Implemented FortiGate SD-WAN solutions, enhancing network performance, reliability, and cost-efficiency for customers
- Configured and optimized SD-WAN settings for efficient traffic distribution and failover capabilities
- Supervised a team of 11 engineers, providing guidance, training, and performance evaluations
- Facilitated regular team meetings to discuss progress, challenges, and best practices
- Managed day-to-day technical support operations, ensuring timely and effective resolution of queries and issues
- Monitored and prioritized support tickets, ensuring adherence to service level agreements (SLAs)
- Acted as the primary point of contact for customer escalations, addressing concerns and providing effective solutions
- Maintained strong customer relationships through proactive communication and issue resolution
- Coordinated with clients and internal stakeholders to plan and execute network projects
- Ensured project deliverables were met on time and maintaining high standards of quality.
System Analyst
Integreon Managed Solutions (India) Pvt. Ltd.
07.2016 - 03.2017
- Ensured URLs worked as required by users on Cisco Firepower Management Center
- Implemented network changes according to change management processes on Cisco ASA 5525 firewalls
- Configured port security and VLAN changes on Cisco 2960 and 3850 switches
- Provided limited access to users by configuring the GajShield firewall
- Managed traffic shifting using the Barracuda link load balancer
- Ensured daily backups of all network devices using CatTool
- Generated bandwidth utilization reports for leased lines and MPLS using SolarWinds
- Monitored MPLS and ILL links with SolarWinds
- Closed daily network-related tickets using ManageEngine.
Sr. Network Administrator (L2)
AGS Transact Technologies Ltd.
12.2015 - 07.2016
- Ensured network changes were implemented according to change management processes on Cisco ASA 5515 firewalls, routers, and switches
- Created, modified, and implemented IP routes, access lists, prefix lists, distributed lists, and NAT/PAT
- Adjusted routing parameters to shift or reroute traffic
- Installed, configured, and administered network devices
- Coordinated with bank network teams and ATM engineers to resolve end-to-end connectivity issues
- Assisted bank network teams with disaster recovery activities
- Ensured daily backups of all network devices
- Planned and implemented network solutions in the IT infrastructure department
- Generated bandwidth utilization reports for point-to-point and internet leased lines using WhatsUp Gold and eMagic tools
- Supported the core network of AGS as part of the IT team
- Implemented connectivity between AGS data center and customer data centers.
Network Administrator (L2)
Euronet Worldwide
09.2014 - 11.2015
- Ensured network changes were implemented according to change management processes on Cisco ASA 5515/PIX 525 firewalls, routers, and switches
- Adjusted routing parameters to shift or reroute traffic
- Tested and troubleshot failover from primary to secondary links
- Created, modified, and implemented IP routes, access lists, prefix lists, distributed lists, and NAT
- Configured and troubleshot VPN tunneling and IP security with crypto maps
- Established site-to-site IPsec VPNs, GRE over IPsec VPNs, and GRE over MPLS connectivity
- Installed, configured, and administered network devices
- Coordinated with bank network teams and ATM engineers to resolve end-to-end connectivity issues
- Worked with merchants and operators to resolve IPsec connectivity issues
- Assisted bank network teams with disaster recovery activities
- Ensured daily backups of all network devices
- Performed periodic testing of backup links
- Planned and implemented network solutions in the IT infrastructure department
- Generated bandwidth utilization reports for point-to-point and internet leased lines using WhatsUp Gold.
Executive Networks
TATA COMMUNICATIONS LTD.
11.2013 - 08.2014
- Configured and troubleshot EIGRP, OSPF, and BGP protocols
- Configured and troubleshot WAN technologies including ISDN, WiMAX, and Radwin links
- Tested and troubleshot failover from primary to secondary links
- Addressed link drop and reachability issues
- Resolved issues with routers not advertising or installing routes
- Ensured branches met OS, QoS, and security requirements
- Followed up with ISPs on network-related issues
- Understood VTP (Dot1Q and ISL) and STP
- Configured and troubleshot high availability protocols like HSRP, VRRP, and GLBP
- Provided technical assistance for IOS upgrades, password recovery, and configurations
- Delivered detailed summaries on resolved cases
- Managed timely internal and external escalations to resolve issues
- Performed root cause analysis (RCA) and provided reasons for outages (RFO)
- Coordinated with hardware vendors such as Wipro and Cisco.
Network Support Engineer
Network18 Media & Investments Ltd.
09.2010 - 10.2013
- Experienced in installing and configuring cabling and networking products
- Diagnose Network Problems and Provide Resolution to the Network Related Issues
- Configured and troubleshooted protocols like Static, EIGRP, and OSPF
- Configured VLANs, trunking, and port security on Cisco switches
- Configured Access Control Lists on Cisco 1841, 2620, and 2811 series routers
- Monitored and backed up all network devices
- Installed and configured switches, including Cisco 2950 and 2960 series
- Installed and configured routers, including Cisco 1841, 2620, and 2811 series
- Configured UTM features such as web filtering, URL filtering, and application control on FortiGate and SonicWall firewalls
- Raised TAC requests with vendors such as Cisco, FortiGate, and SonicWall for device faults.
Customer Support Engineer
F1-Tech Solutions
07.2009 - 08.2010
- Hands-on Experience on branded pc’s like Hp, Compaq, Sony, Acer, Lenovo, Dell, HCL etc
- Knowledge of installing Operating Systems, including Windows
- Responsible for the configuration of the client machine domain network, software installation
- Responsible for Troubleshooting & installation of computer Peripherals, hardware Network related problem
- Assembling the computers
- Familiar with all regularly used applications such as Microsoft, Adobe, WinZip, third party software and data recovery software
- Experienced in setting up network printers and scanners
- Accountable for the configuring machines in domain and maintaining the same as well as Configuring Outlook (pop3/IMAP/Outlook Exchange) backing up and restoring
- Installing, configuring and utilizing remote support applications such as Dame Ware, Remote administrator, Team viewer etc
- To support users remotely if required
- Installing all kinds of data cards on laptops
- Familiar with domain environment along with the Dos and Don’ts of Information security policies.
Education
B.Com -
Mumbai University
Higher Secondary - undefined
S.I.W.S. Collage, Mumbai
Senior Secondary - undefined
R. M. Bhatt High school, Mumbai
Skills
In-depth knowledge of Fortinet products and network security principles
Certification
Fortinet NSE 7 - SD-WAN 7.2
Timeline
System Analyst
Integreon Managed Solutions (India) Pvt. Ltd.
07.2016 - 03.2017
Sr. Network Administrator (L2)
AGS Transact Technologies Ltd.
12.2015 - 07.2016
Network Administrator (L2)
Euronet Worldwide
09.2014 - 11.2015
Executive Networks
TATA COMMUNICATIONS LTD.
11.2013 - 08.2014
Network Support Engineer
Network18 Media & Investments Ltd.
09.2010 - 10.2013
Customer Support Engineer
F1-Tech Solutions
07.2009 - 08.2010
Team Leader
Logix Infosecurity Pvt. Ltd.
5 2017
B.Com -
Mumbai University
Higher Secondary - undefined
S.I.W.S. Collage, Mumbai
Senior Secondary - undefined
R. M. Bhatt High school, Mumbai
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