Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
4
4
years of professional experience
Work History
Sr. Account Speclist
Wipro pvt ltd
Airoli Navi Mumbai
12.2022 - 07.2025
Operated a variety of machinery and tools safely and efficiently.
Prioritized and organized tasks to efficiently accomplish service goals.
Chat Support Representative
Eclerx pvt ltd
Airoli Navi Mumbai
11.2023 - 12.2024
Provided technical assistance to customers through online chat or telephone support.
Provided feedback on current processes and procedures based on customer interactions.
Maintained up-to-date knowledge of company's products, services, and policies.
Account Executive - Payables and Receivables
Gebbs Healthcare Solution
Airoli Navi Mumbai
11.2021 - 06.2022
Reviewed customer accounts regularly to identify discrepancies in billing or payment history.
Prepared and processed payroll.
Education
SSC -
HMVS School
Pune
HSC -
Sharda Night College Vikhroli
Mumbai
Skills
Customer service
Technical support
Data entry
Payroll administration
Billing reconciliation
Account management
Languages
Marathi
First Language
English
Proficient (C2)
C2
Marathi
Proficient (C2)
C2
Accomplishments
Business Special Award
Timeline
Chat Support Representative
Eclerx pvt ltd
11.2023 - 12.2024
Sr. Account Speclist
Wipro pvt ltd
12.2022 - 07.2025
Account Executive - Payables and Receivables
Gebbs Healthcare Solution
11.2021 - 06.2022
SSC -
HMVS School
HSC -
Sharda Night College Vikhroli
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SRAVYA JATOTHUSRAVYA JATOTHU
Team Lead | Client: Bank of America at Wipro Pvt LtdTeam Lead | Client: Bank of America at Wipro Pvt Ltd