Chirag Mishra
Noida,UP
Summary
Accomplished professional with 7+ years of experience in administration, operations, and data analytics. Committed to staying current with AI technologies and advanced analytics, including Python, to enhance organizational efficiency. Proven ability to navigate challenges and drive growth in dynamic environments. Adept at leveraging analytical skills and strategic planning to support organizational success and foster innovation.
Overview
7
7
years of professional experience
1
1
Certification
Work History
EA , Operations & Administration
NO TO FIRE Pvt Ltd
01.2024 - Current
- Provided executive support to the Managing Director (MD), managing schedules and coordinating travel arrangements
- Developed Python scripts to automate data processing tasks, enhancing workflow efficiency
- Organized cross-departmental meetings (R&D, HR, Sales) and tracked tasks using Trello, Google meet , MOM’s, Daytrack(CRM Tool)
Operations Manager & EA to Owner
NEELDAVIS
06.2023 - 06.2024
- Managed branch operations with a focus on data-driven decision-making using Python for performance analytics
- Analyzed business performance metrics to refine workflows and meet organizational goals
- Oversaw seasonal recruitment and staff training initiatives
Executive Assistant & CRM
RS Consultants
02.2021 - 11.2022
- Coordinated executive schedules while optimizing client interactions using CRM systems
- Prepared reports and financial statements leveraging Python for data analysis
- Maintained professional relationships with clients and vendors to ensure seamless collaboration
Customer Relationship Manager & Business Development Manager
Square Yards
08.2019 - 12.2020
- Led a high-revenue project worth ₹1.8 Cr by analyzing market trends using Python-based analytics
- Reviewed service level agreements (SLAs) to align with evolving customer requirements
Admin Assistant & Social Media Manager
Berlitz Language Centre
01.2018 - 03.2019
- Managed office administration while implementing data tracking systems using Excel and LCMS, Google Sheet & MIS for improved reporting
Sales Coordinator & Executive
Policy Bazaar
08.2017 - 01.2018
- Coordinated sales operations and trained new staff to meet business goals
- Performed excellence into BD and Coordination by maintaining efficient Trackers & mail trails
Education
Integrated PG -
KLE Society's Law College
01.2017
B.Com - undefined
Allahabad University
01.2014
Skills
- Python Programming: Skilled in using Python for data analysis, automation, and debugging
- AI Tools: Experienced with Gemini, Canva, Chat GPT, Merlin, PerplexityAI, Claudeai and Blackbox AI for prompt engineering and data analytics
- Data Analytics: Proficient in Power BI, Google Analytics, Tableau for visualization and reporting
- Advanced Excel: Expertise in advanced functions (VLOOKUP, XLOOKUP, Pivot Tables) for data manipulation
- Basic SQL: Understanding of SQL for querying databases
- Salesforce & CRM Tools: Proficient in Salesforce and Zoho CRM for client management
- Administrative Support: Extensive experience providing
- Coding & Debugging: Strong skills in coding, debugging, and troubleshooting Python scripts to ensure optimal performance
- Administrative and Operational Management Expertise
- Cross-Functional Team Collaboration and Communication Skills
executive support to MDs and Chairmen
Accomplishments
- Employee of the Year – Berlitz Language Center
- Shining Star Award – Square Yards
- Top Performer in Client Counseling (Feb 2015)
- Runners-Up Trophy in Client Counseling (Feb 2015)
- Sales Target Achievement – Paisabazaar.com
- 1027 AIR in NCHMCT (2010)
- Academic Topper – 2nd Rank in B.Com 3rd Year
- Resolved Tracking Challenges for Sales Team issue through consumer testing & Introducing a CRM Software in my current organisation.
Affiliations
- Available Upon Request.
Certification
- Power BI Certification.
- Advanced Excel Training & Tally.
- Python for Data Science Certification with B10X.
- AI Tools & Chat GPT , webinar with B10x
- Qualified Insurance Agent under IRDA.
Timeline
EA , Operations & Administration
NO TO FIRE Pvt Ltd
01.2024 - Current
Operations Manager & EA to Owner
NEELDAVIS
06.2023 - 06.2024
Executive Assistant & CRM
RS Consultants
02.2021 - 11.2022
Customer Relationship Manager & Business Development Manager
Square Yards
08.2019 - 12.2020
Admin Assistant & Social Media Manager
Berlitz Language Centre
01.2018 - 03.2019
Sales Coordinator & Executive
Policy Bazaar
08.2017 - 01.2018
B.Com - undefined
Allahabad University
Integrated PG -
KLE Society's Law College
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