Ashish Goyal
Sales, Business Development, Customer Success, Team Building,Training, Collaboration
Gurgaon
Summary
Sales and Marketing Professional with 15+ Yrs Experience Accomplished Business Manager with a record of building financial success for organizations. Dependable business professional equipped for fast-paced work and changing daily needs. Serves customers effectively with attention to detail and a hardworking approach. Seeks out opportunities to go beyond basics, improve processes and increase customer satisfaction. Accomplished Business Leader possessing multifaceted experience and success re-energizing and restructuring organizations, developing strategic initiatives and capturing emerging business opportunities. Results-oriented, decisive leader adept at forging lucrative relationships with key partners, vendors and clients. Recognized for turning around struggling company operations to achieve sustained growth.
Overview
17
17
years of professional experience
4
4
years of post-secondary education
Work History
Senior Business Manager
TaratanHq Solutions Pvt Ltd
05.2022 - Current
- Scheduled calls, meetings and conference calls to facilitate business opportunities
- Analysed trends in key operating areas to identify opportunities for operational improvements
- Supervised staff activities, providing detailed feedback and suggestions to refine processes
- Influenced decision-making at organisational level to resolve key business issues
- Analysed internal processes and implemented procedural and policy changes to improve operations
- Created SOP for sales and implemented same
- Share customer feedback with marketing and product to improvise on delivery
- Developed and met targets outlined in quarterly budgets
- Selected strategic KPI metrics to monitor team and individual performance
- Hiring and Onboarding of new employees
- Created JD for various roles
- Monthly coordination with finance on sales updates and revenue.
- Chaired weekly meetings with executive leadership to identify opportunities for improvement, establish milestones, and tailor products to individual markets.
- Drove month-over-month business growth while leading operations, strategic vision, and long-range planning.
- Developed initial sales roadmaps and market strategies to promote successful product launches.
- Designed modern employee recognition program which boosted productivity and improved morale.
- Created, managed, and executed business plan and communicated company vision and objectives to motivate teams.
- Communicated with customers and vendors positively with particular attention to problem resolution.
- Drafted reports and documents to improve correspondence management, schedule coordination and record-keeping.
- Researched industry and marketplace trends to enhance sales techniques and meet customer needs.
- Assisted with hiring process and training of new employees.
- Supported business management projects by monitoring and tracking risks, issues and action items.
- Spearheaded recruitment and hiring process and compiled training materials for new and existing team members.
- Oversaw and improved deliveries through proactive coordination of daily operations.
- Provided feedback on effectiveness of strategies, selling programs and initiatives and identified areas requiring improvement.
Chief Project Manager
Times Group – TSSL, Business Community
02.2021 - 08.2021
- Build & maintain a database of senior leaders (CEOs)
- Outreach to prospects through targeted personalized emails, Linkedin Messages, etc
- Fix meetings/calls and close (virtual/offline)
- Identify & Reach out to companies/enterprises interested in partnering with us for events to establish thought leadership and promote their products/services to decision-makers, with associations wanting to find the right tool for engaging their communities
- Stay up-to-date about leaders across core target audience
- Maintain task lists & sales pipeline (annual/monthly/weekly/daily)
- Meet targets & deadlines
- Building positive relationships with customers and business associates
- Maintaining MIS and rendering same to all levels of management whenever required
- Learned and adapted quickly to new technology and software applications.
- Delivered services to customer locations within specific timeframes.
- Managed time efficiently in order to complete all tasks within deadlines.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Skilled at working independently and collaboratively in team environment.
- Developed strong communication and organizational skills through working on group projects.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Proved successful working within tight deadlines and fast-paced environment.
Senior Manager
TALENTEDGE
01.2020 - 12.2020
- Develop growth strategy.
- Identified new markets and customer needs
- Arrange business meetings with prospective clients
- Promote company’s products/services addressing or predicting clients’ objectives
- Prepare sales contracts ensuring adherence to law-established rules and guidelines
- Keep records of sales, revenue, invoices, etc
- Provide trustworthy feedback and after-sales support
- Build long-term relationships with new and existing customers.
- Managed large-scale projects and introduced new systems, tools, and processes to achieve challenging objectives.
- Developed proposals and presentations for internal and external audiences.
- Analyzed revenue distribution, bank reconciliations and account analysis documents to execute month-end closing.
- Provided strong leadership to enhance team productivity and morale.
Lead
IMA India Pvt Ltd, Forum
08.2014 - 01.2020
- Build & maintain a database of senior leaders (CFOs and CMO’s)
- Outreach to prospects through targeted personalized emails,
- Fix meetings/calls and close (virtual/offline)
- Identify & Reach out to companies/enterprises interested in partnering
- Stay up-to-date about leaders across core target audience
- Maintain task lists & sales pipeline (annual/monthly/weekly/daily)
- Meet targets & deadlines
- Building positive relationships with customers and business associates
- Organize engagement sessions and roundtables
- Maintaining MIS and rendering same to all levels of management whenever required
- Trained new team members by relaying information on company procedures and safety requirements.
- Built strong relationships with customers through positive attitude and attentive response.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
Sr. Sales Manager
BIRLA SUNLIFE INSURANCE CO LTD
New Delhi
07.2008 - 07.2014
- Building and maintaining relationships with channel partners
- Identified and penetrated new target markets through innovative leadership
- Analyzing, identifying, and solving diversified business issues encountered by the channel partner
- Skillful optimization of team dynamics
- Maintenance of accounts keeping in view the budget constraints.
- Worked diligently to resolve unique and recurring complaints, promoting loyalty, and enhancing operations.
- Directed sales support staff in administrative tasks to help sales reps close deals.
- Consistently serviced accounts to maintain active contacts and continuously promote profitable offerings.
- Gave benefit-oriented, polished presentations driving dramatic revenue growth across multiple sales channels.
- Achieved dramatic sales increase by skillfully managing relationships and proactive sales approaches.
- Investigated competitive landscape to anticipate negative business impacts.
- Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
Sales Manager
METLIFE INDIA INSURANCE CO. LTD
New Delhi
01.2006 - 07.2008
- Managed market expansion in region of Eastern UP by adding 10 brokers and activating existing set of 15 (Varanasi and Allahabad) for brokers.
- Identified and penetrated new target markets through innovative leadership
- Analyzing, identifying, and solving diversified business issues encountered by channel partner
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Met with clients, delivering presentations, and educating on product and service features and offerings.
- Closed lucrative sales deals using strong negotiation and persuasion skills.
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
- Aligned company goals with customer outcomes and increased satisfaction by automating contact management systems.
- Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.
Education
Certification in Digital Marketing, MICA - Digital Marketing
MICA
Online 10.2020 - 03.2021
EPSM (Online) in Sales and Marketing - Sales And Markeitng
IIM
Kolkatta 04.2010 - 01.2011
Bachelor of Science - Physics
Kirorimal College, Birla Public School
New Delhi 07.2002 - 04.2005
Skills
Communication Skillsundefined
Accomplishments
- Resolved product issue through consumer testing.
- Supervised team of 7 staff members.
- Collaborated with team of 5 in the development Batik Product.
- Achieved successful lead generation and fulfillment through effectively helping with event planning, execution, client feedback an
Quote
Even if you are on the right track, you’ll get run over if you just sit there.
Will Rodgers
Timeline
Senior Business Manager
TaratanHq Solutions Pvt Ltd
05.2022 - Current
Chief Project Manager
Times Group – TSSL, Business Community
02.2021 - 08.2021
Certification in Digital Marketing, MICA - Digital Marketing
MICA
10.2020 - 03.2021
Senior Manager
TALENTEDGE
01.2020 - 12.2020
Lead
IMA India Pvt Ltd, Forum
08.2014 - 01.2020
EPSM (Online) in Sales and Marketing - Sales And Markeitng
IIM
04.2010 - 01.2011
Sr. Sales Manager
BIRLA SUNLIFE INSURANCE CO LTD
07.2008 - 07.2014
Sales Manager
METLIFE INDIA INSURANCE CO. LTD
01.2006 - 07.2008
Bachelor of Science - Physics
Kirorimal College, Birla Public School
07.2002 - 04.2005
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