Ashish Gupta
Pune
Summary
With over 8.5 years of experience in system administration, I have developed expertise in managing Linux, Mainframe application, and Database servers. Throughout my career, I have successfully implemented and maintained various systems, ensuring smooth operation and optimal performance. I am confident in my ability to contribute effectively to any organization\'s IT infrastructure.
Overview
9
9
years of professional experience
1
1
Certification
Work History
System Administration Professional
Fiserv India Pvt. Ltd
05.2022 - Current
- Managed user accounts, groups, and permissions using Sudo and ACLs.
- Monitoring and checking the server services on JMX cloud.
- Automate configured services availability for Linux operating system via crontab on test server and prod server.
- Provided basic command outputs to superiors (e.g., listing, cat, removing files/dir. nano, vi editor, more, tail, etc.).
- Performing pre and post patching step on Linux servers for OS related activities.
- Configured LVM and troubleshoot related to file systems (LVM, XFS, Ext2, Ext3, Ext4).
- Deploy and configure NFS, Samba on Linux platforms, troubleshoot and analyze log files.
- Experience in installing package by using yum utilities.
- Monitoring on CPU, Swap and Memory and troubleshooting with other team as per requirement.
- Created detailed documentation for system configurations and procedures, and generated performance and security reports.
System Administration Professional
Fiserv India Pvt. Ltd
01.2020 - 04.2022
- Executed and monitored critical daily batch jobs related to Real-Time Payments for 40 Banks in TN3270, ensuring accurate and timely processing.
- Monitored and validated incoming/outgoing Federal Banks files using Fiserv File-Exchange UI and CNS tool and TN3270 tool, ensuring data integrity.
- Provided operational support to 40 Federal Banks, configuring infrastructure, setting up banking files, and conducting rigorous testing in BTAT2, CERT & Production environments.
- Developed and maintained yearly banking calendars for Federal Banks to ensure compliance with financial and operational requirements.
- Collaborated with cross-functional teams and on-call programmers to troubleshoot and resolve real-time issues, minimizing downtime and ensuring seamless banking operations.
- Created and Maintained detailed documentation for Audit compliance and new SOP to ensure consistency and regulatory adherence.
Production Support Associate
Fiserv India Pvt. Ltd
10.2017 - 12.2019
- Installed and managed test and production environments for StateStreet applications
- Resolved Jira tickets raised by internal users and clients within SLAs
- Monitored and troubleshot StateStreet database servers and applications using Grafana and FileZilla, taking pre-emptive actions as needed
- Handled job monitoring, testing, and configuration on TruView Tool
- Collaborated with database developers to resolve critical issues promptly
Application Support Associate
Fiserv India Pvt. Ltd
08.2016 - 09.2017
- Develop and enforce incident management processes in alignment with ITIL best practices
- Coordinate with cross-functional teams to identify root causes and implement long-term solutions
- Responsible for handling technical and functional issues with Fiserv banking applications as a part of L1-L2-L3 structure
- Build, Support & maintain environments including server and operating system patching tasks
- Create documentation, knowledge base articles for troubleshooting incidents/defects
Education
Bachelor Engineering - Information Technology
Shivaji University
Sangli, India06.2016
Skills
- Operating Systems: Linux (RHEL, CentOS, Ubuntu)
- Scripting & Automation: Shell scripting and Ansible
- Monitoring: JMX Cloud, Grafana
- Security: OpenSSH, Firewalls
- Storage Configuration - LVM (Logical Volume Manager), NFS and Samba Server
- Version Control - Git
- Good knowledge in Virtualization - Hypervisor ESXI, HA, FT, Vmotion, DRS
Certification
- Redhat Certified System Administration -https://www.redhat.com/rhtapps/certification/verify/?certId=210-103-172
- ITIL Framework V4 - October 2019
Timeline
System Administration Professional
Fiserv India Pvt. Ltd
05.2022 - Current
System Administration Professional
Fiserv India Pvt. Ltd
01.2020 - 04.2022
Production Support Associate
Fiserv India Pvt. Ltd
10.2017 - 12.2019
Application Support Associate
Fiserv India Pvt. Ltd
08.2016 - 09.2017
- Redhat Certified System Administration -https://www.redhat.com/rhtapps/certification/verify/?certId=210-103-172
- ITIL Framework V4 - October 2019
Bachelor Engineering - Information Technology
Shivaji University
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