Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Ashish Gupta

Kolkata

Summary

Results-driven Data Analyst with 3+ years of expertise in data analytics, business intelligence, and ETL processes within the telecommunication sector. Proficient in designing scalable workflows, automating solutions, and translating complex datasets into actionable insights. Recognized for enhancing operational efficiency by 30% through AI-driven automation and optimizing data integration for enterprise-level projects.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Data Analyst

Tech Mahindra
11.2021 - 06.2024
  • Engineered ETL workflows using SQL/PL-SQL and Informatica to streamline data integration, reducing processing time by 25%.
  • Automated 80% of customer service inquiries by developing an AI-powered chatbot, slashing ticket resolution time by 30%.
  • Designed 50+ test cases for application and database validation, ensuring 99.8% accuracy in data integrity.
  • Optimized BI solutions by creating dashboards in Power BI and Tableau, enhancing real-time decision-making for stakeholders.
  • Collaborated cross-functionally to map data pipelines, improving reporting efficiency by 40%.

Education

B.TECH - Information Technology

Asansol Engineering College
Asansol, India
07-2021

Higher Secondary -

St. Denis School
Howrah, India
04-2017

Skills

  • Programming: Python, SQL, PL-SQL, Java
  • BI Tools: Power BI, Tableau, DAX, MS Excel
  • Data Management: ETL Processes, Data Warehousing, Data Modeling, Data Mining
  • Front-End: HTML, CSS, JavaScript, Reactjs
  • Tools: Informatica, MySQL, Kaggle, Pandas

Certification

  • Career Essentials in Data Analysis (Microsoft & LinkedIn)
  • The Ultimate Oracle SQL Certification (Udemy)

Timeline

Data Analyst

Tech Mahindra
11.2021 - 06.2024

B.TECH - Information Technology

Asansol Engineering College

Higher Secondary -

St. Denis School

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Ashish Gupta