Strategic marketing leader with nearly 6 years in CRM platforms, multi-channel campaigns, and growth marketing.
Proficient with HubSpot, Salesforce Marketing Cloud, and Google Analytics to enhance ROI-focused strategies, client engagement, and market expansion.
ROI-Focused Achievements:
Achieved 2X revenue growth and a 35% increase in market share through effective use of SEO/SEM, A/B testing, and AI-powered solutions.
Strategic Leadership:
Team Leadership: Led cross-functional teams to design and implement innovative marketing strategies.
Stakeholder Management: Managed senior stakeholders and cultivated strong client relationships.
Performance Optimization: Utilized data-driven insights to optimize campaign performance and implement actionable strategies.
Client and User Experience:
Data Translation: Adept at converting complex data into actionable strategies that enhance user experiences.
Client Satisfaction: Proven success in driving client satisfaction for Fortune 500 companies and SaaS startups, enhancing user engagement and loyalty.
Overview
6
6
years of professional experience
5
5
years of post-secondary education
Work History
Business Analyst
Applied Information Sciences
06.2024 - 12.2024
Developed professionally designed pre-sales presentations that uphold AIS's brand essence and quality, effectively highlighting customized solutions for client needs.
Crafted precise RFP responses in collaboration with sales and subject matter experts, meticulously aligning AIS's solutions with client needs while maintaining brand standards.
Conducted in-depth analyses and interviews for consulting projects, developing strategic presentations that identified and addressed key operational challenges.
Crafted comprehensive SOP documentation to support training efforts, helping employees fully understand new systems and procedures.
Marketing Manager
Identity Media INC.
11.2018 - 03.2023
Initiated CRM marketing at Identity Media, integrating HubSpot, Salesforce Marketing Cloud and Sales Cloud, which achieved a 2X annual growth by enhancing client engagement and optimizing campaign tracking capabilities.
Developed social media messaging and optimized banners, enhancing online visibility and user engagement for client products by 30%.
Crafted high-impact CRM marketing campaigns, conducted in-depth competitor analysis, and orchestrated key exhibitions, significantly enhancing market penetration and brand visibility for Fortune 500 clients.
Consistently delivered comprehensive marketing campaign reports and dashboards to client's sales and marketing teams, driving data-driven optimizations that significantly improved campaign performance.
Spearheaded comprehensive end-to-end marketing operations for SaaS startups, driving all phases from strategic planning through execution, achieving a 35% annual growth in market reach and business development.
VOIP Engineer
Real Time Data Services
01.2018 - 10.2018
Proactively facilitated senior-level clients from the US, UK, regions in the successful execution of their sales campaigns through the efficient utilization of our products.