Ashish Kaushik
Retail Sales
New Delhi
Summary
High-energy Store Manager bringing extensive experience in retail settings. Set and enforced consistent standards to maintain staff satisfaction and meet performance targets. Dynamic relationship-builder with organized nature and sound judgment focused on maximizing team efficiency.
Overview
10
10
years of professional experience
2
2
Languages
Work History
Store Manager
CaratLane - A Tata Product
10.2025 - Current
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Assisted with hiring, training and mentoring new staff members.
- Completed point of sale opening and closing procedures.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Assistant Store Manager
BlueStone Jewellery Lifestyle Ltd.
07.2023 - 10.2025
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Resolved escalated customer issues effectively leading to improved customer satisfaction rates.
- Analyzed customer feedback and implemented strategies to improve customer experience.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
Brand Ambassador
CAMPARI, Delhi Duty Free Services
06.2018 - 06.2023
- Deliver outstanding customer service, providing prompt and attentive support at all times
- Address customer needs with courtesy and professionalism
- Strive to meet average sale and unit targets as agreed
- Diligently conduct stock counts to maintain accurate inventory records
- Maintain security awareness to minimize stock loss and promptly report any incidents.
- Approached strangers and interacted in natural conversation with goal of developing brand loyalty.
- Showed understanding of customer's personal style and preferences when offering product advice.
Industrial Trainee
Radisson Blu
06.2016 - 10.2016
- Received comprehensive exposure to hotel operations, customer service, and marketing through corporate management training program
- Successfully completed an in-depth 4-month management training program
- Consistently maintained high level of education and productivity during accelerated management training program.
Education
Post Graduate Diploma - RETAIL MANAGEMENT
Narsee Monjee Institute
New Delhi, India01.2021
B.Sc - Hospitality And Hotel Administration
Institute Of Hotel Management
Jaipur, India05.2018
Higher Secondary Education - Commerce
Govt. Sarvodaya Co-ed School
New Delhi, India05-2014
Secondary Education -
Govt. Sarvodaya Bal Vidyalaya
New Delhi, India 04.2001 -
Skills
Customer service management
Employee training
Store merchandising
Team development
Retail inventory management
Team building
Store operations
Operations management
Problem-solving
Staff management
Shift scheduling
Interests
Cooking, Listening to music, Reading novels, Yoga, Gym
Timeline
Store Manager
CaratLane - A Tata Product
10.2025 - Current
Assistant Store Manager
BlueStone Jewellery Lifestyle Ltd.
07.2023 - 10.2025
Brand Ambassador
CAMPARI, Delhi Duty Free Services
06.2018 - 06.2023
Industrial Trainee
Radisson Blu
06.2016 - 10.2016
Secondary Education -
Govt. Sarvodaya Bal Vidyalaya
04.2001 -
Post Graduate Diploma - RETAIL MANAGEMENT
Narsee Monjee Institute
B.Sc - Hospitality And Hotel Administration
Institute Of Hotel Management
Higher Secondary Education - Commerce
Govt. Sarvodaya Co-ed School