Ashish K Chandel
Branch Manager (Sales)
Nagpur,MH
Summary
Versatile sales and marketing professional with 12+ years of experience across multiple industries. Consistently achieve sales targets and drive revenue growth. Skilled in branch operations management, sales planning, and team leadership. Led teams to achieve 20% year-over-year revenue growth and consistently surpassed monthly sales targets by 10-12 %. Implemented successful marketing campaigns resulting in a 20% increase in lead conversions and a 15% improvement in customer retention rates. Proven ability to control costs, reducing operational expenses by 10% while maintaining profitability. Resolve 80% of customer escalations within set timeframe, delivering exceptional business outcomes aligned with organizational objectives. Self-driven to utilize strengths, competencies, and qualifications to contribute to collective sales and marketing success.
Overview
15
15
years of professional experience
4
4
years of post-secondary education
2
2
Languages
Work History
Branch Manager (Sales)
Mahindra Holidays & Resorts India Limited(Channel)
06.2021 - Current
- Managing all operational aspects of the branch functioning including sales planning, member relations, human resources, administration and cost control in accordance with the organization's objectives
- Efficiently complete overall monthly targets planning and distribute targets to teams and individuals, basis productivity, capability and quality
- Plan Acquisition Marketing (Lead generation) activities with Branch Marketing team
- Ensure distribution and regular monitoring of all - pull- based leads, e.g
- Digital Leads & Member referrals
- Ensure timely login of MAF, closely monitor and track lead conversions by both marketing activities and sales teams
- Take timely and appropriate decisions for course corrections based on the weekly monitoring and tracking of lead to sale trends
- Ensure high level of engagement within the teams and provide necessary training, coaching & motivate to meet performance expectations
- Manage and control various costs with a view to ensure a highly profitable and growth oriented business
- Keep track of all member complaints and ensure resolution of all escalations, focus on regularization of overdue cases within given TAT
Sr. Manager (Sales)
Vedantu Innovations Pvt. Ltd
05.2020 - 04.2021
- Develop a strategy for the team to implement and reach its organizational goals
- Managing and monitoring the flow of day-to-day activities of the team
- Developing and implementing timelines and targets
- Empowering team members with necessary training to improve skills, product knowledge and competencies
- Conducting quarterly performance review to guide team to grow and reach timeline set by organization
- Create reports to update the team and the company on the team performance and progress
- Communicating and delegating tasks to team members and oneself to improve efficiency of the process
- Creating a pleasant working environment that inspires the team
- Handling a team of 15 members including BDM and Sales consultants
Team Manager
Topper Technologies Pvt. Ltd
11.2019 - 04.2020
- Align the team towards the organizational goals for driving the revenue targets month on month basis
- Set the monthly, weekly and daily targets with sales forecast and achievement projections for the team
- Maintain the incoming leads, revenue generated and performance report of the team
- Plan sales approach, pitch and train the tiered team as per TNA provided
- Conducting OJT for new hires
- Conducting weekly and monthly reviews for KRA and performance
- Identifying and managing the KPI & areas of improvements
- Generating follow ups from varied sources and creating warm lead pipeline
Area Business Manager
Oravel Stays Pvt. Ltd. (OYO Hotels)
01.2019 - 10.2019
- Management and maintenance of Stock in assigned cluster
- Building high performance stock to ensure constant availability of SRN by focusing on superior guest experience
- Coordinating and stream lining work between demand, supply and business development teams
- Driving team performance based on KPIs and cost consciousness to improve operations efficiency
Direct Sales Manager
Mahindra Holidays & Resorts India Limited
02.2017 - 12.2018
- Maintaining strong client relationships and high level of customer satisfaction
- Making powerful sales presentations resulting in higher conversion ratio
- Achieving targets in a result focused environment, venue based setting
- Identifying potential customers and new business opportunities within and outside the venue
- Keeping abreast with organization's product and services from time to time
- To prepare sales proposals for prospective clients
- Identifying new markets and business opportunities with regular liaison with sales/pre-sales and other member relation teams
Territory Sales Manager
Bharti Airtel Private Limited
12.2014 - 01.2017
- Handling Supply Chain and Channel distribution sales activities in assigned territory
- Provide bulk and individual postpaid connection to SME's and corporate companies
- Identifying emerging markets and market shifts alongside targeting potential leads and analyzing competition status on regular intervals
- Design and implement a strategic business plan to increase customer base and ensuring company's strong presence in the market
- Achieve sales target and growth by monitoring performance, coaching, implementing different sales techniques and motivating team of 20 people
- Build and promote strong and long-lasting relationships through networking with customers and partners for business development in the territory
- Working closely with other territory managers and account managers to identify opportunities for new business
Business Development Manager
IIFL Private Limited (Premia)
03.2013 - 10.2014
- Client acquisition
- Manage the Portfolio & Cross selling of the products to existing clients
- Give proper suggestion to the client where they should invest so they could earn good profit
- I received Promotion to Sales Manager in the same company after completing my probation September 2013 to October 2014
- Handling & Managing team of Sales Executives
- Preparing and implementing action plans, improving quality and customer-service standards
- Resolving problems and handling escalations for quick resolution
- Implementing change to provide better service quality to the Clients
- Identifying marketing opportunities by researching on consumer requirements
Sales Executive
Midas Online Health Services Private Limited
05.2010 - 06.2011
- Collected demographic data of doctors
- Created awareness about the web portal (bookmydoctor.com)
- Helped in generating leads and business development
Education
Bachelors of science - Microbiology
Career Institute of Medical Science
Bhopal 01.2008 - 01.2010
Postgraduate Program - Marketing & Operations
IILM Institute
New Delhi, India 01.2011 - 01.2013
Skills
Branch Operations Management
Disclaimer
I hereby acknowledge that the information provided here are true to my knowledge.
Timeline
Branch Manager (Sales)
Mahindra Holidays & Resorts India Limited(Channel)
06.2021 - Current
Sr. Manager (Sales)
Vedantu Innovations Pvt. Ltd
05.2020 - 04.2021
Team Manager
Topper Technologies Pvt. Ltd
11.2019 - 04.2020
Area Business Manager
Oravel Stays Pvt. Ltd. (OYO Hotels)
01.2019 - 10.2019
Direct Sales Manager
Mahindra Holidays & Resorts India Limited
02.2017 - 12.2018
Territory Sales Manager
Bharti Airtel Private Limited
12.2014 - 01.2017
Business Development Manager
IIFL Private Limited (Premia)
03.2013 - 10.2014
Postgraduate Program - Marketing & Operations
IILM Institute
01.2011 - 01.2013
Sales Executive
Midas Online Health Services Private Limited
05.2010 - 06.2011
Bachelors of science - Microbiology
Career Institute of Medical Science
01.2008 - 01.2010
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