Ashish K Chandel
Branch Manager (Sales)
Nagpur,MH
Summary
Versatile sales and marketing professional with 12+ years of experience across multiple industries. Consistently achieve sales targets and drive revenue growth. Skilled in branch operations management, sales planning, and team leadership. Led teams to achieve 20% year-over-year revenue growth and consistently surpassed monthly sales targets by 10-12 %. Implemented successful marketing campaigns resulting in a 20% increase in lead conversions and a 15% improvement in customer retention rates. Proven ability to control costs, reducing operational expenses by 10% while maintaining profitability. Resolve 80% of customer escalations within set timeframe, delivering exceptional business outcomes aligned with organizational objectives. Self-driven to utilize strengths, competencies, and qualifications to contribute to collective sales and marketing success.
Overview
15
15
years of professional experience
4
4
years of post-secondary education
2
2
Languages
Work History
Branch Manager (Sales)
Mahindra Holidays & Resorts India Limited(Channel)
06.2021 - Current
- Managing all operational aspects of the branch functioning including sales planning, member relations, human resources, administration and cost control in accordance with the organization's objectives
- Efficiently complete overall monthly targets planning and distribute targets to teams and individuals, basis productivity, capability and quality
- Plan Acquisition Marketing (Lead generation) activities with Branch Marketing team
- Ensure distribution and regular monitoring of all - pull- based leads, e.g
- Digital Leads & Member referrals
- Ensure timely login of MAF, closely monitor and track lead conversions by both marketing activities and sales teams
- Take timely and appropriate decisions for course corrections based on the weekly monitoring and tracking of lead to sale trends
- Ensure high level of engagement within the teams and provide necessary training, coaching & motivate to meet performance expectations
- Manage and control various costs with a view to ensure a highly profitable and growth oriented business
- Keep track of all member complaints and ensure resolution of all escalations, focus on regularization of overdue cases within given TAT
Sr. Manager (Sales)
Vedantu Innovations Pvt. Ltd
05.2020 - 04.2021
- Develop a strategy for the team to implement and reach its organizational goals
- Managing and monitoring the flow of day-to-day activities of the team
- Developing and implementing timelines and targets
- Empowering team members with necessary training to improve skills, product knowledge and competencies
- Conducting quarterly performance review to guide team to grow and reach timeline set by organization
- Create reports to update the team and the company on the team performance and progress
- Communicating and delegating tasks to team members and oneself to improve efficiency of the process
- Creating a pleasant working environment that inspires the team
- Handling a team of 15 members including BDM and Sales consultants
Team Manager
Topper Technologies Pvt. Ltd
11.2019 - 04.2020
- Align the team towards the organizational goals for driving the revenue targets month on month basis
- Set the monthly, weekly and daily targets with sales forecast and achievement projections for the team
- Maintain the incoming leads, revenue generated and performance report of the team
- Plan sales approach, pitch and train the tiered team as per TNA provided
- Conducting OJT for new hires
- Conducting weekly and monthly reviews for KRA and performance
- Identifying and managing the KPI & areas of improvements
- Generating follow ups from varied sources and creating warm lead pipeline
Area Business Manager
Oravel Stays Pvt. Ltd. (OYO Hotels)
01.2019 - 10.2019
- Management and maintenance of Stock in assigned cluster
- Building high performance stock to ensure constant availability of SRN by focusing on superior guest experience
- Coordinating and stream lining work between demand, supply and business development teams
- Driving team performance based on KPIs and cost consciousness to improve operations efficiency
Direct Sales Manager
Mahindra Holidays & Resorts India Limited
02.2017 - 12.2018
- Maintaining strong client relationships and high level of customer satisfaction
- Making powerful sales presentations resulting in higher conversion ratio
- Achieving targets in a result focused environment, venue based setting
- Identifying potential customers and new business opportunities within and outside the venue
- Keeping abreast with organization's product and services from time to time
- To prepare sales proposals for prospective clients
- Identifying new markets and business opportunities with regular liaison with sales/pre-sales and other member relation teams
Territory Sales Manager
Bharti Airtel Private Limited
12.2014 - 01.2017
- Handling Supply Chain and Channel distribution sales activities in assigned territory
- Provide bulk and individual postpaid connection to SME's and corporate companies
- Identifying emerging markets and market shifts alongside targeting potential leads and analyzing competition status on regular intervals
- Design and implement a strategic business plan to increase customer base and ensuring company's strong presence in the market
- Achieve sales target and growth by monitoring performance, coaching, implementing different sales techniques and motivating team of 20 people
- Build and promote strong and long-lasting relationships through networking with customers and partners for business development in the territory
- Working closely with other territory managers and account managers to identify opportunities for new business
Business Development Manager
IIFL Private Limited (Premia)
03.2013 - 10.2014
- Client acquisition
- Manage the Portfolio & Cross selling of the products to existing clients
- Give proper suggestion to the client where they should invest so they could earn good profit
- I received Promotion to Sales Manager in the same company after completing my probation September 2013 to October 2014
- Handling & Managing team of Sales Executives
- Preparing and implementing action plans, improving quality and customer-service standards
- Resolving problems and handling escalations for quick resolution
- Implementing change to provide better service quality to the Clients
- Identifying marketing opportunities by researching on consumer requirements
Sales Executive
Midas Online Health Services Private Limited
05.2010 - 06.2011
- Collected demographic data of doctors
- Created awareness about the web portal (bookmydoctor.com)
- Helped in generating leads and business development
Education
Bachelors of science - Microbiology
Career Institute of Medical Science
Bhopal 01.2008 - 01.2010
Postgraduate Program - Marketing & Operations
IILM Institute
New Delhi, India 01.2011 - 01.2013
Skills
Branch Operations Management
Business performance management
Market Analysis and Opportunity Identification
Lead Generation and Conversion Strategies
Customer relationship Management
Budgeting and cost control
Performance Monitoring and Improvement
Team Leadership and Talent Development
Problem Solving and Escalation Management
Disclaimer
I hereby acknowledge that the information provided here are true to my knowledge.
Timeline
Branch Manager (Sales)
Mahindra Holidays & Resorts India Limited(Channel)
06.2021 - Current
Sr. Manager (Sales)
Vedantu Innovations Pvt. Ltd
05.2020 - 04.2021
Team Manager
Topper Technologies Pvt. Ltd
11.2019 - 04.2020
Area Business Manager
Oravel Stays Pvt. Ltd. (OYO Hotels)
01.2019 - 10.2019
Direct Sales Manager
Mahindra Holidays & Resorts India Limited
02.2017 - 12.2018
Territory Sales Manager
Bharti Airtel Private Limited
12.2014 - 01.2017
Business Development Manager
IIFL Private Limited (Premia)
03.2013 - 10.2014
Postgraduate Program - Marketing & Operations
IILM Institute
01.2011 - 01.2013
Sales Executive
Midas Online Health Services Private Limited
05.2010 - 06.2011
Bachelors of science - Microbiology
Career Institute of Medical Science
01.2008 - 01.2010