Ashish Kumar
Assistant Manager Of Administration
Summary
Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
Overview
16
16
years of professional experience
8
8
years of post-secondary education
2
2
Languages
Work History
Assistant Manager of Administration
Kochartech
Gurgaon
10.2022 - Current
- For KocharTech as Assistant Manager Administration handling 6 locations (147700 sq Ft Appx area on PAN India basis with support of team of 6 regional resources & 2 billing resources based at HO.
- Major Clients are – Samsung, Swiggy, CARS24, Meesho, Spectra, Urbanclap, ICICI, Airtel Payments Bank and Vodafone.
- My Core responsibilities are:
- Managed supervisor itinerary and appointments and streamlined scheduling procedures.
- Created reports, presentations and other materials for executive staff.
- Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
- Implemented project management techniques to overcome obstacles and increase team productivity.
- Coordinated office events, seminars and meetings for staff and clients.
- Created organized filing system to manage department documents.
- Identified opportunities to streamline processes and improve office operations and efficiency.
- Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
- Negotiated and executed contracts on behalf of department.
Real Estate Sales Manager
Family Business
PATNA
06.2020 - 09.2022
- Implemented systems and procedures to increase sales.
- Demonstrated products to show potential customers benefits and advantages and encourage purchases.
- Built relationships with customers and community to establish long-term business growth.
- Prepared sales presentations for clients showing success and credibility of products.
- Managed accounts to retain existing relationships and grow share of business.
- Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
- Organized promotional events and interacted with community to increase sales volume.
Assistant Manager of Administration
CNS Comnet Solution PVT LTD
Gurgaon
10.2017 - 05.2020
- Identified opportunities to streamline processes and improve office operations and efficiency.
- Created organized filing system to manage department documents.
- Organized and updated databases, records and other information resources.
- Analyzed and solved multi-faceted problems that effected executive leaders and business initiatives.
- Built and managed processes for tracking and monitoring department performance.
- Coordinated office events, seminars and meetings for staff and clients.
- Built highly-efficient administrative team through ongoing coaching and professional development opportunities.
- Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
- Created reports, presentations and other materials for executive staff.
- Negotiated and executed contracts on behalf of department.
CNS COMNET SOLUTION PVT LTD
07.2007 - 09.2017
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
- Helped team members maintain business professionalism by coaching each on methods for delivering exceptional service to every customer.
- Prepared annual budgets with controls to prevent overages.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Taught employees how to collaborate on daily job tasks and achieve service targets.
- Monitored employee productivity and optimized procedures to reduce costs.
- Supervised operations team to support operational excellence and excellent customer service.
- Stayed up-to-date with industry trends and best practices to improve skills and organizational operations.
- Monitored key performance metrics to identify areas for improvement.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Reported issues to higher management with great detail.
- Assisted in recruiting, hiring and training of team members.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Trained new employees on proper protocols and customer service standards.
- Trained and guided team members to maintain high productivity and performance metrics.
- Reduced operational risks while organizing data to forecast performance trends.
- Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
Education
Bachler - Computer Application
IGNOU
01.2006 - 05.2009
High School Diploma -
BIEC
PATNA, BIHAR 01.2000 - 12.2001
No Degree - Advance Diploma in Computer Science And Technology
ET&T
New Delhi 04.2001 - 04.2004
No Degree - Train The Trainer Program Certification
SR Solution
Gurgaon 04.2001 -
ADCST - undefined
ET
01.2005 - 04.2004
Skills
Payroll and budgeting
Business administration
Analytical and Critical Thinking
Organization and Time Management
Workflow planning
Documentation and control
Policy and procedure modification
Staff Management
Vendor Management
Additional Information
- AWARDS
- KOCHARTECH 2023-04-15 " Employee of the Quarter "
- CNS COMNET SOLUTION PVT LTD 2019-08-15 " Employee of the Year "
- CNS COMNET SOLUTION PVT LTD 2016-12-30 " Employee of the Year"
- CNS COMNET SOLUTION PVT LTD 2017-07-06 " 10 Years Service Award Certificate "
Timeline
Assistant Manager of Administration
Kochartech
10.2022 - Current
Real Estate Sales Manager
Family Business
06.2020 - 09.2022
Assistant Manager of Administration
CNS Comnet Solution PVT LTD
10.2017 - 05.2020
CNS COMNET SOLUTION PVT LTD
07.2007 - 09.2017
Bachler - Computer Application
IGNOU
01.2006 - 05.2009
ADCST - undefined
ET
01.2005 - 04.2004
No Degree - Advance Diploma in Computer Science And Technology
ET&T
04.2001 - 04.2004
No Degree - Train The Trainer Program Certification
SR Solution
04.2001 -
High School Diploma -
BIEC
01.2000 - 12.2001