ASHISH KUMAR
Delhi
Summary
Business and revenue leader with a proven track record in driving strategic growth in sales and account management. Successfully manages 15 key account managers, achieving ₹15 crore in monthly revenue and ₹1.35 crore in monthly advertising billing. Utilizes data-driven decision-making and effective stakeholder management to enhance operational excellence and team performance.
Overview
8
8
years of professional experience
Work History
Team Leader - Project Management - ZH
Zomato
UP
05.2025 - 07.2026
- Led end-to-end program execution for 4-citise in the cluster by managing and mentoring a team of 11 Key Account Managers, driving program outcomes of 5L+ monthly orders and ₹15 Cr in monthly Net Order Value (NOV).
- Drove cross-functional stakeholder alignment across business, operations, and marketing teams to ensure program milestones were met, improving operational excellence and enabling sustainable growth across the cluster.
- Managed the Ads revenue growth program end-to-end — defining strategy, running campaigns, and tracking performance — delivering consistent month-on-month incremental billing growth to reach ₹1.5 Cr.
- Designed and rolled out partner engagement and retention programs for restaurant partners, using data-driven discounting and conversion initiatives to maximize program ROI and business impact.
- Coached and upskilled team members through structured mentorship, improving productivity, execution quality, and achievement of key program KPIs.
Key Accounts Manager
Zomato
Meerut
06.2022 - 04.2025
- Managed portfolio of 200 accounts, generating revenue of 25 lakhs and 1.5 lakhs OV monthly while achieving 20% growth QOQ and YOY.
- Developed and implemented sales strategies to identify and capitalise on new business opportunities across account portfolios.
- Coordinated with cross-functional teams to resolve key account issues, reducing response time by 30%.
Key Accounts Manager
Zomato
Pune
11.2018 - 05.2022
- Managed portfolio of 150+ key accounts, driving 27% of overall value across 5 prime subzones of the city.
- Developed business opportunities within existing customer portfolios, achieving cross-sell and upgrade revenue targets.
- Led acquisition drives for the city, ensuring competitive parity and enhancing market presence.
Customer Delight Associate
Zomato
Gurgaon
05.2018 - 10.2018
- Provided exceptional customer service, resolving queries promptly to maintain high satisfaction levels.
- Identified and resolved customer needs promptly and efficiently.
- Led training sessions for junior associates, enhancing team skills and performance.
- Managed client relationships, organizing regular meetings to discuss ongoing projects and future needs.
- Assisted associated departments with clerical and administrative support.
Education
Master of Business Administration - Marketing & Finance
Swami Vivekananda Subharti University
Meerut, UP01-2023
Skills
- Revenue operations
- Ads Revenue Growth
- Sales & Business Development
- P&L Management
- Business forecasting
- Partner Management
- Data analytics
- Zonal operations
- Cross-functional teamwork
- Stakeholder Management
- Team Leadership & People Management
- Negotiations
Accomplishments
- Top 10 Cluster Performer - JFM 2025: Recognized among the top performers for KPIs including Menu Opens, M2O, CMPO, Bad Order %, and RP Meeting Coverage.
- Striker Series Award - Nov 2024: Recognized for improving M2C through 2,700+ images across 800+ restaurant IDs.
- Customer Retention & Conversion: Achieved the highest Gold subscription conversions within the cluster while increasing monthly promotional coverage by 2.5%.
- Client Retention: Retained 20+ legendary/exclusive clients and achieved the highest RMS among state clusters.
Custom
https://www.linkedin.com/in/ashish-kumar-34a433143/
Timeline
Team Leader - Project Management - ZH
Zomato
05.2025 - 07.2026
Key Accounts Manager
Zomato
06.2022 - 04.2025
Key Accounts Manager
Zomato
11.2018 - 05.2022
Customer Delight Associate
Zomato
05.2018 - 10.2018
Master of Business Administration - Marketing & Finance
Swami Vivekananda Subharti University