Ashish Kumar Gupta

Lead and Manage a Team of Site Reliability Engineers.

• Technical Leadership: Provide technical guidance and support to a team of highly motivated engineers across the APAC region, ensuring high-quality deliverables.
• Cross-functional Collaboration: Collaborate effectively with product managers, designers, and other engineers to align technical efforts with business goals and drive successful outcomes.
• Operational Excellence: Foster a culture of operational excellence by implementing best practices, optimizing processes, and driving continuous improvement.
• Team Development: Cultivate a positive and collaborative team culture that promotes teamwork, knowledge sharing, and professional growth.
• Technology Innovation: Stay abreast of emerging technologies and recommend tools and frameworks to enhance efficiency, productivity, and reliability.
• Project Delivery: Ensure successful delivery of technical milestones and projects within defined timelines, while maintaining high standards of quality.

Key Achievements:

• Significant Automations: Successfully eliminated 95% of manual work through the development of a comprehensive automation framework using bash, Ansible, Jenkins, AzureDevOps, Artifactory/BitBucket and other tools/tech.
• Ansible Expertise: Set up and configured Ansible environments, integrated Ansible with Jenkins, and authored Ansible playbooks using YAML and Python interpreters.
• CI/CD Implementation: Installed and configured Jenkins, created free-style projects, and integrated Jenkins with version control systems (VCS) like Bitbucket and Artifactory to establish efficient CI/CD pipelines.
• Monitoring and Alerting: Developed Splunk dashboards and automated monitoring using Bosun rules and Bash scripting to proactively identify and address potential issues.

Additional Achievements:

• Migration Projects: Led successful migration projects, optimizing infrastructure costs, and improving scalability.
• Incident Management: Implemented robust incident management processes, reducing mean time to repair (MTTR) and improving service availability.
• Performance Optimization: Conducted performance optimization efforts, identifying and resolving bottlenecks to enhance system responsiveness and efficiency.
• Security Best Practices: Ensured adherence to security best practices, implementing measures to protect sensitive data and mitigate risks.

• Guaranteed high availability of application servers across production and development stages.
• Automated infrastructure and application processes using Shell, Python, and WLST for enhanced operational efficiency.
• Delivered full-spectrum infrastructure and application support, encompassing performance optimization, troubleshooting, and team knowledge sharing.
• Facilitated seamless application deployments utilizing scripts and the Kintana tool.
• Fine-tuned performance of WebLogic, Oracle Application Server, and SOA Suite to ensure peak application functionality.

• Delivered robust infrastructure support, encompassing server maintenance, performance tuning, and troubleshooting, across production and non-production environments.
• Orchestrated seamless deployments, configurations, and high- availability (HA) strategies for Oracle SOA Suite (11g), Oracle Service Bus (OSB), and Managed File Transfer (MFT) platforms.
• Enhanced operational efficiency by automating routine procedures with Shell and Python scripts, facilitating service setup, deployment processes, and team knowledge sharing.