ASHISH KUMAR PANDEY

• Leading the Samsung Europe eStore initiative as a Business Analyst, catering to 11 countries across Europe.
• Engaged in requirement elicitation, conducting workshops with stakeholders, and converting business needs into user stories and functional specs.
• Maintained close coordination with development and QA teams to ensure successful feature delivery.
• Oversaw API testing, integration with back-end systems (Biforst, NERP), and regression testing.
• Conducted performance monitoring, defect triaging, and facilitated cross-team collaboration.

Samsung electronics - MENA region (D2C/B2B,)

• Enhancing Samsung electronics website Requirement gathering and prioritizing with the Samsung MENA RHQ
• Maintaining JIRA for enhancements in middle eastern region
• Coordinating between the service team and regional headquarters
• Coordinating the project delivery Managing the Defect triage, functional reviews and demos for successful Go Live
• Liaising with different third party vendors for techno functional mappings and architecture
• Working along with payment providers and logistics partner for Samsung priorities

• Led integration testing for the Samsung Japan storefront.
• Conducted API and regression testing across multiple storefronts.
• Introduced automation practices using Selenium and Cucumber.
• Drafted functional user stories and documented them on Confluence.
• Validated requirements against business goals to ensure alignment.

• Managed integration testing for Samsung websites across global regions.
• Coordinated with vendors for stock and order integrations.
• Led a team of 4 QA engineers and contributed to BA documentation efforts.

• Led testing for utility-based product offerings and billing integrations.
• Engaged in UAT sessions, war-room initiatives, and production go-live activities.
• Generated sprint health and defect summary reports.

• Tested B2B payment and order modules for Sanofi Hybris migration.
• Debugged logs via Kibana & Splunk and maintained hot folder CSV validations.

• Tested modules like Promotion, Payment, Hot Folder, and Order Management.
• Participated in Agile ceremonies for faster delivery cycles.