Summary
Overview
Work History
Education
Skills
Websites
Certification
Timeline
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Ashish Kumar Singh

Summary

Experienced and driven Sales Representative with a proven track record of exceeding goals and increasing sales volume and company presence. Results driven individual with a niche for increasing revenue streams and developing long lasting and effective client relationships. Bringing forth the ability to develop and implement winning business plans that lead to increased sales. Adept in leading sales training workshops, and managing teams to achieve company goals.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Associate Consultant

Capgemini India Pvt Ltd
05.2022 - 03.2024
  • Ensured team members had the resources, tools, and training needed for success
  • Resolved conflicts in a professional and timely manner
  • Evaluated team performance and provided constructive feedback to help team members improve
  • Developed team goals and objectives and monitored progress to ensure successful completion of tasks
  • Encouraged creativity and innovation to develop new solutions to complex problems
  • Led team meetings to discuss progress and review any challenges faced.

Sales Supervisor (service management)

Mfine
06.2019 - 05.2022
  • Team Handling-Managing a team of more than 20 people
  • Increased customer satisfaction by addressing and resolving client concerns efficiently
  • Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets
  • Achieved sales targets consistently through regular monitoring of team performance and adjusting strategies accordingly
  • Handled escalated customer issues promptly, ensuring timely resolution and high levels of client satisfaction.

Customer service associate

NoBroker.com
10.2018 - 05.2019
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction
  • Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback
  • Maintained a high level of product knowledge, providing accurate information to customers
  • Answered customer telephone calls promptly to avoid on-hold wait times.

Education

Bachelor of Business Administration -

01.2017

Skills

  • Agile Methodology
  • Team Bonding
  • Customer Relations
  • Forecasting
  • Compliance Monitoring
  • Business Analysis
  • Project Planning
  • Budget Control
  • Workflow planning
  • Staff Management
  • Requirements Gathering

Certification

  • AZ – 900 (Microsoft Azure Fundamentals)
  • AZ - 104 (Microsoft Azure Administrator)
  • AWS Certified Cloud Practitioner

Timeline

Associate Consultant

Capgemini India Pvt Ltd
05.2022 - 03.2024

Sales Supervisor (service management)

Mfine
06.2019 - 05.2022

Customer service associate

NoBroker.com
10.2018 - 05.2019

Bachelor of Business Administration -

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Ashish Kumar Singh