Ashish kumar Yadav
Retail operation,e-commerce(B2B,B2C), Customer service ,Sales ,Inventory Management ,Team Handling.
Summary
To work in a responsible and challenging position in an organization where I can utilize my professional skills, knowledge, experience, and my entire personality for the betterment of the organization and implement better ways and means to achieve the organizational goals and objectives.
Learning Endless.
Overview
14
14
years of professional experience
2011
2011
years of post-secondary education
Work History
DC Manager (e-commerce B2b)
Fit Farms Pvt Ltd
03.2025 - Current
- Ensure 100% accuracy in inventory records.
- Maintain optimal stock levels to meet order demand.
- Reduce shrinkage and prevent stock loss.
- Achieve 99%+ order accuracy.
- Ensure timely dispatch of all order as per client ETA.
- Minimize RTV Due to DC errors.
- Optimize space utilization in the DC.
- Ensure optimal workforce planning and shift scheduling.
- Conduct regular training for warehouse staff.
- Identify cost saving opportunities in warehouse.
- Track KPIs like on time delivery, fill rate, RTV.
- Reduce customer complaints related to delivery and packaging.
- Support last mile delivery improvements.
- Vendor and third-party coordination time to time for smooth operation.
- Timely coordinate to mandi buyer for pricing.
Shift Manager (e-commerce B2b,b2c)
Pluckk (Essar Group)
04.2024 - 02.2025
- Ensure 100% Responsible to B2B Order picking/packing and delivery.
- Handling 15 to 30 manpower & training them on how to handle soft & perishable articles.
- Quality assurance at the time of receiving on dock & feedback sharing with the Supply team.
- Handling Entire picking packing and Delivery process in DC.
- Creating and managing employee schedules.
- Delegating tasks to team members and supervising their performance.
- RTV and Complaints check highlighted and implement the Quality parameters.
- Working closely with the ground team during S&G and packing.
- Ensure proper handling and packing Quality at the time dispatched material.
- Coordinating employee responsibilities to improve efficiency over Clint.
- Having strong leadership skills with any situation.
- Weekly mandi visit for better pricing and quality.
Assistant Store Manager (Kin Marche)
BNB Group
04.2023 - 03.2024
- Ensure 100% Responsible to Entire Store Process.
- Provide guidance and motivation to the store team, set expectations, and resolve conflicts.
- Resolve customer complaints and issues, and build and maintain relationships with customers.
- Maintain accurate inventory levels by checking stock and placing orders with suppliers.
- Maintain FIFO and LIFO with Store Team.
- Develop and implement training programs, and monitor and train new employees.
- Drive the Store's sales and profitability.
- Ensure the store is clean and visually appealing.
- Build and maintain positive work environment for all associates.
- Ensure the store meets all safety standards.
- Ensure achieved 100 % store targets.
Receiving Executive (Pluckk)
Essar Group
09.2022 - 03.2023
- Handling entire Receiving process in DC.
- Overseeing the movement of goods, managing inventory levels, and implementing inventory control systems.
- Helping to meet company targets, such as dispatching goods by a set time.
- Working with other departments to ensure everything runs smoothly.
- Keeping accurate records of inventory to prevent running out of stock or having too much.
- Maintaining shipping documentation, manifests, and receipts.
- Ensuring equipment is serviced and the warehouse is kept clean and tidy.
- Ensure maintain FIFO and LIFO at the receiving time.
- Motivating and leading staff to achieve their best, and maintaining positive workplace morale.
- Warehouse supervisors may oversee the receiving, sending, and storage of inventory items for sale so that the consumers purchasing them have a positive.
Department Manager
Vishal Mega Mart PVT LTD
08.2021 - 09.2022
- Handling entire FMCG department like food, nonfood, staple.
- Regularly supervising and monitoring inventory in real-time.
- Communicating with other departments to ensure consistency and collaboration.
- Monitoring department performance and providing feedback.
- Developing and implementing strategies to improve department efficiency.
- Supervising staff to ensure they perform their duties effectively.
- Managing the various departments within the store, employee schedules, customer communications, and inventory orders.
- Motivating employees, analyzing sales trends, and creating displays to attract customers.
- Assist customers on the floor during peak sales periods providing a positive influence on leads and sales.
- Ensure achieved 100% targets with help of store team.
Senior Executive
Max Hypermarkets PVT LTD
08.2018 - 08.2021
- Company Overview: SPAR GZB
- Handling entire FMCG food and nonfood department.
- Team leader should clearly communicate the team's goals, mission, and objectives.
- They should also explain how the team's work contributes to the organization's success.
- Delegating tasks can help team members grow, collaborate, and make better decisions.
- Team leader should motivate the team and provide context on how their work contributes to the organization's success.
- Achieved weekly and monthly targets with support of team.
- Weekly PI for reducing shrinkage to handling department.
- Maintain 100% FIFO and LIFO for high value article.
- High value article PI for 2 time in week.
- Ensure 100 % SEL both the department.
- SPAR GZB
Online Team Leader
Hypercity Retail PVT LTD
05.2017 - 07.2018
- Responsible for entire picking and packing process in store.
- Responsible for 100% on time delivery.
- Ensure 100% availability for high ordering article.
- Responsible for 100% FIFO and LIFO at the time of picking and packing.
- Team leaders should organize work and manage project progress.
- Should be able to resolve conflicts and clashes among team members.
- They should be able to stay cool under pressure and manage stress to maintain effective communication during stressful situations.
- Handling 10 to 15 manpower for smooth ordering process.
- Weekly PI for high selling article for smooth inventory process.
- Responding to customer questions in a timely and efficient manner.
Team Leader ops
Max Hypermarkets Retail PVT LTD
07.2013 - 04.2017
- Handling entire FMCG food and nonfood department as team leader.
- Ensure at least maintained 90% fill rate both the department.
- Stock planning should be as per sales trends.
- Ensure store should be neat and clean and allies free.
- Delegating tasks can help team members grow, collaborate, and make better decisions.
- Ensure achieved 100% weekly and monthly targets.
- Team leader should track the progress of their plans and report it to senior management.
- Handling 5 to 10 staff and almost handling 30+ brand staff.
- Ensure 100% customer service every time.
Team Member
Future Group Retail PVT LTD
07.2011 - 07.2013
- Handling FNCG Food Department.
- Responsible for complete department duties of the section as an associate.
- Cooperated with coworkers to improve customer experience and manage service.
- Resolving customer queries and complaints.
- Helping customers navigate through processes like returns, exchanges, and service usage.
- Being able to manage multiple tasks at once while still providing excellent customer service.
- Building and maintaining relationships with customers, understanding their needs.
Education
BA -
C.S.J.M University
XII - undefined
UP Board
X - undefined
UP Board
Skills
Inventory control
Staff development
Team development
Handling customer complaints
Quality assurance
Safety compliance
Staff motivation
Decision-making
Strategic planning
Operations management
Team leadership
Interests
Playing ground games
Travelling
Cooking
Personal Information
- Father's Name: Mr. Dharmendra Singh Yadav
Timeline
DC Manager (e-commerce B2b)
Fit Farms Pvt Ltd
03.2025 - Current
Shift Manager (e-commerce B2b,b2c)
Pluckk (Essar Group)
04.2024 - 02.2025
Assistant Store Manager (Kin Marche)
BNB Group
04.2023 - 03.2024
Receiving Executive (Pluckk)
Essar Group
09.2022 - 03.2023
Department Manager
Vishal Mega Mart PVT LTD
08.2021 - 09.2022
Senior Executive
Max Hypermarkets PVT LTD
08.2018 - 08.2021
Online Team Leader
Hypercity Retail PVT LTD
05.2017 - 07.2018
Team Leader ops
Max Hypermarkets Retail PVT LTD
07.2013 - 04.2017
Team Member
Future Group Retail PVT LTD
07.2011 - 07.2013
XII - undefined
UP Board
X - undefined
UP Board
BA -
C.S.J.M University