Ashish Kureshi
Amreli
Summary
Seeking an look-in that renders an expression to my talent skill & opportunity that enables me to work with natural flair and one which is relevant to my area of work could help me
I am an enthusiastic individual, who likes to be involved in creative and thought provoking work. I revel in taking initiative in pursuing novel tasks. Make sure that everything is going smooth. Solve the problem of staff and the guest. Take care of the company's meeting room's facilities. Ensure the customers will reach high satisfaction and requirements. Maintains positive guest & colleague interactions with good working relationship. Awareness of all promotions / events happening around. Responsible for preparation of Syllabus. Carrying out lectures and management trainings. Guest relation and complaints. Responsible for the whole Front office Guest handling. Carrying out all the operational activities of front office. Handling Guest checks INS. Bill and Cash handling. Preparing Daily reports. Worked in all operational department of the hotel for Industrial exposure. Performed outstandingly every responsibility assigned during the tenure. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
1820
1820
years of professional experience
Work History
Restaurant Captain
ANAND LA RESTAURANT
ANAND GUJARAT
01.2019 - 04.2022
- Improved customer satisfaction by implementing efficient front-of-house operations and staff management techniques.
- Handled customer complaints effectively, resolving issues promptly to maintain brand reputation and garner positive reviews.
F.O A. Manager
RADHIKA BEACH RESORT
05.203 - 07.2009
- Managed day-to-day FOH operations to drive quality, standards, and meet customer expectations.
Manager Front Office
HOTEL Triveni
Diu
03.1997 - 12.2000
- Maximized performance by monitoring daily activities and mentoring team members.
- Developed and maintained relationships with customers and suppliers through account development.
Education
B.A -
Rajkot University
01.1998
H.S.C -
G.S.E.B Gandhinagar
01.1995
S.S.C -
Patel Sankul Amreli
01.1993
Skills
- Exceptional leadership
- Food Preparation
- Team Management
- Cash handling expertise
Additional Information
Assist with the development and implementation of effective customer service programs in every functional area/department of the facility, to include communication directly with primary customers and implementation of effective customer survey/critique programs. Contribute to the development of long-term strategic plan for the organization Authority. Implement facility plans to support the Authority's strategic plan and measure success. Implement approved facility budget and mechanisms for cost control. Assist with development and submission of recommended facility operations and capital outlay budgets and adjustments. Research, review, recommend and direct implementation of contractual and vendor services for the facility. Analyze opportunities for improved efficiencies through outsourcing, consolidation or other operational techniques. Review, inspect and observe all areas of facility operation for compliance with applicable policies, laws, codes, regulations, ordinances and directives. Assist with implementation of effective facility marketing, public relations and promotional programs. Represent and promote facility in industry associations and organizations and maintain liaison with competitive convention facilities. Recommend appropriate modifications and additions to personnel policies, programs and procedures to advance professional development and proficiency of the workforce. Coordinate implementation of effective employee recruiting, selection, retention and training programs for the facility according to established guidelines. Encourage professional development and promotional qualifications of subordinate staff for future Authority positions. Implement programs to establish and maintain the Authority as a leader in the industry. Support the General Manager, Executive Director and Chief Operating Officer in representing the Convention and Visitor and other agencies/organizations in the convention, trade show, sports, entertainment industry, the local community and the general public. Actively participate in industry associations as find such other duties, functions, special projects and responsibilities as assigned by the General Manager.
Job Profile
- ANAND LA RESTAURANT, F.O Manager, Currently employed, The ICON for Luxurious Facility, Family Dining Restaurants, and Banquet & Conference Hall
- HOTEL Triveni, Manager Front Office, 3 Years, naida road (Diu) U T
- RADHIKA BEACH RESORT, F.O A. Manager, 5 Years, Nagoa beach Diu UT
Operational Work Profile
The MANAGER OPERATION: The Manager operation shall be responsible to assist the CEO. with the day-to-day management and successful performance of managing the Hotel to include, but not limited to: Direct, administer, and coordinate activities of the operating departments responsible for physical plant maintenance, event conversions, housekeeping, and law enforcement/security and event services, Manages contract administration for parking and other operational services, Reviews staffing levels and event schedules, booking and servicing of events to ensure customer satisfaction and operational efficiencies; coordinate emergency operation plans. The Corporate Manager operation shall also represent the facility and Authority in their working relationships with other governmental agencies, industry organizations and other functions, duties and responsibilities as required by the CEO.. ESSENTIAL DUTIES AND RESPONSIBILITIES:-Provide general management to the operations of physical plant maintenance, housekeeping, law enforcement/security, and event service of the hotel and coordinate joint activities with the all to advance the Mission, Values and Vision of the Authority.
Personal Information
- Father's Name: Nasirbhai V. Kureshi
- Date of Birth: 01/12/1978
- Marital Status: Married
- Religion: Others
Hobbies and Interests
Listening Music, Traveling
Timeline
Restaurant Captain
ANAND LA RESTAURANT
01.2019 - 04.2022
Manager Front Office
HOTEL Triveni
03.1997 - 12.2000
B.A -
Rajkot University
H.S.C -
G.S.E.B Gandhinagar
S.S.C -
Patel Sankul Amreli
F.O A. Manager
RADHIKA BEACH RESORT
05.203 - 07.2009