Ashish Malhotra
Team Leader - Sales
Ghaziabad
Summary
Dynamic Sales Manager with over 13 years of expertise in retail sales and store operations, demonstrating a strong track record of driving sales performance and leading high-performing teams. Skilled in optimizing sales operations and consistently achieving revenue targets through effective customer relationship management and strategic sales planning. Adept at monitoring performance metrics to identify growth opportunities and enhance overall business success. Committed to fostering a collaborative team environment that prioritizes customer satisfaction and operational excellence.
Overview
1
1
Language
17
17
years of professional experience
Work History
Team Leader -Sales
High Creation Interiors
06.2026 - Current
- Led sales team performance through coaching, pipeline reviews, and daily activity prioritization.
- Monitored revenue goals, identified gaps, and adjusted outreach strategies to strengthen results.
- Trained team members on CRM updates, lead follow-up, and customer engagement standards.
- Resolved customer escalations by aligning solutions with service expectations and business goals.
- Built strong team by recruiting and developing top sales talent.
- Developed strong relationships with key clients, resulting in increased customer satisfaction and retention.
- Managed a high-performing sales team, consistently achieving and surpassing set targets.
- Implemented new sales techniques and tools that led to increased efficiency and effectiveness in acquiring new customers.
- Conducted quarterly reviews of each team member''s progress towards achieving established goals, providing constructive feedback as needed.
- Met existing customers to review current services and expand sales opportunities.
- Managed a 5-member sales team’s activities to consistently meet 100% of sales quotas.
- Facilitated ongoing training to keep the sales team successfully closing deals and generating revenue of over 1 crore to 1.25 crore per month.
Sales Manager
Decorpot
05.2025 - 06.2026
- Responsible for 80Lacs to 1crore of fresh business per month. (Scaled up the Business from 1crore to 1.25 crore).
- Achieved sales targets consistently by driving daily sales activities and managing the sales pipeline effectively.
- Handle client meetings, interactions, and follow-ups to ensure successful deal closure.
- Developed strong client relationships for repeat business, and increased referrals.
- Drive business growth through strategic planning and execution.
- Analyzed sales data regularly to recognize patterns, capitalize on opportunities, and address areas of concern within the team''s performance metrics.
- Conducted regular team meetings to review progress, address challenges, and motivate staff towards achieving goals.
- Oversee the complete sales cycle from lead generation to deal closure & sucessfull handover of the project.
Showroom Operation Manager
Homelane
02.2020 - 04.2025
- Provided prompt, courteous service to every individual entering the experience centre by giving them walk through.
- To Manage the retail experience centre efficiently and customer experience is as per HL Standard.
- Timely execution of stock & samples audits in showroom.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Timely reporting to retail operations team on daily basis.
- Maintain Visual Merchandising standards in the showroom.
- Maintain all the operation checklist in the experience centre.
- Update the DP's availability tracker on daily basis and follow up with DP's to be present in showroom.
Senior Sales Consultant
Apple Premium Reseller ( iWorld Business Solutions Pvt Ltd )
11.2015 - 02.2020
- Monitored and managed staff performance to attain target metrics both individually and team unit.
- Provided high level of tailored service to each and every customer, which helped to build lucrative, lasting partnerships.
- Produced sales and team productivity reports for analysis, forecasting and improvement-related objectives.
- Evaluated clients' needs and created plan of action to provide solutions.
- Assessment of store requirement and placing the order accordingly.
- Managing schemes, offers and availability of stocks.
- Have been rewarded with Certificate of Appreciation for exemplary performance in sales in 2017.
Assistant Store Manager
Samsung Smart Cafe ( Shivalik Retail Pvt Ltd )
09.2013 - 11.2015
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Supervised and evaluated staff to help improve skills, achieve daily objectives and attain advancement.
- Adhering to best retail standards such as staff ( Grooming, moral & Punctuality ) Admin (Cash deposit) Products ( Display & Stock-replenishment)
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
Sales Executive
Spice Retail Ltd
03.2010 - 08.2013
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Ensure high levels of customer satisfaction through excellent sales service.
- Keep up to date knowledge with product information.
- Follow all company policies and procedures.
Education
Bachelor of Commerce -
Chaudhary Charan Singh University
Meerut, Uttar Pradesh10-2011
Senior Secondary School - undefined
National Institute of Open Schooling
Ghaziabad, Uttar Pradesh03-2008
Higher Secondary - undefined
National Institute of Open Schooling
Ghaziabad, Uttar Pradesh03-2006
Skills
- Teamwork and Collaboration
- Self-Motivated
- Multitasking Abilities
- Organization and Time Management
- Effective Communication
- Familiar with financial transaction management
Interests
Listening Punjabi Music, Travelling to Mountains & Cooking
Timeline
Team Leader -Sales
High Creation Interiors
06.2026 - Current
Sales Manager
Decorpot
05.2025 - 06.2026
Showroom Operation Manager
Homelane
02.2020 - 04.2025
Senior Sales Consultant
Apple Premium Reseller ( iWorld Business Solutions Pvt Ltd )
11.2015 - 02.2020
Assistant Store Manager
Samsung Smart Cafe ( Shivalik Retail Pvt Ltd )
09.2013 - 11.2015
Sales Executive
Spice Retail Ltd
03.2010 - 08.2013
Higher Secondary - undefined
National Institute of Open Schooling
Senior Secondary School - undefined
National Institute of Open Schooling
Bachelor of Commerce -
Chaudhary Charan Singh University
Software
Sound knowledge of Oracle based ETP & SAP Module
Listening Punjabi Music & Travelling
- I love to listen Punjabi songs which motivates me a lot & boost up my energy level.
- Travelling to ladakh by road trip with a group of riders will be my next travel destination.