Ashish Mangtani

• Developed plans and specifications for building projects to meet the needs of clients.
• Created blueprints, drawings and detailed schematics of proposed structures.
• Manage the entire IT team, ensuring they are well-informed about new Microsoft 365 features and updates
• Actively seek feedback from end-users to identify common issues and use this feedback to automate solutions, aiming to fix problems without the need for IT intervention.
• Expertise in Identity governance and access review to automatically remove stale accounts.
• Expertise in conducting attack simulations across the environment.
• Expertise in setting up DLP, Retention, and Information protection policy.
• Monitor the secure score in terms of Data, Apps, Identity, and Devices to ensure organizations remain compliant and secured as per industry benchmarks.
• and Expertise i
• Active involved in developing scripts for automating business processes, retrieving data using APIs, and creating tools to streamline manual tasks.
• Proficient in managing and configuring Microsoft 365 services, including Intune for device management, Exchange for email services, SharePoint for collaboration, and OneDrive for storage solutions.
• Experience in creating automated processes and workflows using Power Automate to enhance productivity and efficiency within the organization
• Expertise to design and implement Power Virtual Agents to provide intelligent and interactive chatbot experiences for users.
• Knowledge of security practices and compliance standards relevant to Microsoft 365 services to ensure the organization's data is protected.
• Strong communication skills to effectively collaborate with team members and stakeholders, and to provide clear documentation and training.
• Commitment to staying up-to-date with the latest developments and features within the Microsoft 365 ecosystem.

• Reviewed clients' overall app and infrastructure estate, business priorities and success criteria to design transformation plans.
• Defined enterprise processes and best practices and tailored enterprise processes for applications
• Currently working as solution architect designing solutions of Exchange, Teams, Intune Device management (Windows, Mac, MDM&MAM)
• Handled several projects to migrate group polices over to Intune
• Worked on Bit lock encryption via Intune
• Expertise in Integrating applications with Azure and ADFS.
• Migration and Interoperability using teams with Skype for Business.
• Migration of Skype for business to Teams
• Creation of Normalization/Voice route policies
• Managing Recipients, Messaging Policies, Creating Organization relationship for Free/Busy, Compliance Management (Journaling, Auditing, eDiscovery), Mail flow, CAS features (IMAP, POP, Active Sync, MAPI), Enabling Outlook Anywhere for Migration, auto discover for Setting up Hybrid between Exchange (2010, 2013) with Exchange online, Cross forests moves using MRS proxy service, managing connectors and secured Mail flow using mutual TLS authentication.
• Handling team of 50 personnel as a Technical Manager and help them resolve technical roadblocks.
• Expertise in creation of claim rules on ADFS.
• Basic knowledge of PowerShell automation.
• Troubleshoot issues on PSTN/SBC/Voice route.
• Worked on federation of office365 with ADFS.
• Performed Intune Implementation of over 3000 users with MDM and MAM along with Conditional access polices.
• Worked on Windows update patching through Intune.
• Implementation of MIP/DLP polices to classify and protect sensitive information.
• On-boarded devices on defender for endpoint to enhance device protection.
• Managing Microsoft CASB infrastructure to prevent devices from accessing unmanaged devices.
• Creation of session/access control polices via CASB to streamline security process.
• Implementation of Azure AD application proxy and conditional access polices.
• Handheld autopilot of windows devices for over 550 machines.
• Advance auditing and monitoring of Mobile Device management groups.

• As a senior consultant aligned with supporting multiple projects for Hitachi consulting
• Lead of team of 12 people which help clients adopt, implement, and migrate over to Office365.
• Expertise to cover 100% issues for Exchange and Skype Online
• Make clients aware about benefits of Exchange Online protection over other third-party solutions.
• Conduct triages at multiple intervals ensuring the environment is up to date with all latest updates.
• Analyzed problematic areas to provide recommendations and solutions.
• Determined areas for improvement and implemented processes to alleviate problems.
• Identified business issues through careful collaboration with key stakeholders.

• Configuring and Managing mailboxes, auto discover, Compliance features, Permissions, Mail flow, Migration from on premises Exchange (2003,2007,2010 and 2013) and Active Sync Device Management.
• Setup and configuration of mail flow and protection (spam, malware, spoofing, etc.)
• AD DNS management and active directory authentication protocols
• Setup of ATP and safe link.
• Configuration and setup of EOP and Office 365 with Hybrid setup.
• Configuring Azure AD connect, Filtering in the tool (OU, domain and attribute level), Managing MIISclient, troubleshooting on errors for user sync, Force synchronization, Metaverse, Working on connectors in the AZURE AD Tool.
• Managing Recipients, Creating Organization relationship for Free/Busy, Compliance Management (Journaling, Auditing, eDiscovery), Mail flow, CAS features (IMAP, POP, Active Sync, MAPI), Enabling Outlook Anywhere for Migration, auto discover for Setting up Hybrid between Exchange (2010, 2013) with Exchange online, Cross forests moves using MRS proxy service, managing connectors and secured Mail flow using mutual TLS authentication.
• Migration of Skype for business to Teams.
• Setting up coexistence between Skype and Teams.
• Migration and Interoperability using teams with Skype for Business.
• PSTN/hybrid call conferencing.
• Implementation of SPF, DKIM and DMARC
• Office 365 User Management, syncing users from AD to WAAD, adding removing domains, configuring DNS Zone files.
• Expertise in performing all kinds of migration from Exchange Server to Exchange Online.
• Guiding users in decommissioning of on-premises server and management after migration.
• Hands on in various aspects of Office 365 (like Azure AD, Online mailboxes, OWA issues, inbox rules, safe senders, blacklisted senders, connected accounts etc.)
• Expertise in Azure Ad connect tool implementation (Password synchronization, pass through authentication, single sign on, password write-back etc.
• Expertise on Sign on protocols of ADFS like SAML, WSFed, Oath alongside with the implementation of it with Office365
• Expertise on ADFS certification Services.
• Knowledge of PowerShell Automation.
• Guiding users in decommissioning of on-premises server and management after migration.
• Managing Office365/Exchange Online Console Administration.
• Working on Microsoft Troubleshooting Tools:

EXRCA

FIDDLER

MICROSOFT CONNECTIVITY ANALYZER

FREE/BUSY TROUBLESHOOTER

Snooper

• Managing and Users administrator of all AD/Exchange Users
• Setting up Claim and relying party trust provider on ADFS with multiple third-party clients
• Taking care of escalation calls for complex architecture.
• Handling the Daily, Weekly and Monthly reports for all worked upon cases
• Contributor in conference calls (daily, weekly & Monthly) with the client to discuss the key achievements, Problem areas & process performance in terms of quality and throughput.
• Training of new staff and identifying training requirements of existing staff
• Ensuring compliance with all relevant health and safety guidelines
• Client Relationship Management - conference calls.
• Conduct buzz meetings with team members as and when required.