Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Hi, I’m

Ashish Mishra

IT Infrastracture Manager
Bangalore
Ashish Mishra

Summary

An inquisitive and highly motivated individual, seeking a challenging position in an organization leveraging my current
knowledge and to enhance my professional and personal skills; there by enabling me to contribute for the growth of both, the organization and my career.

Great influencing and communication strengths. Hardworking and passionate job seeker with strong organizational skills eager to secure Mid-level Management position. Ready to help team achieve company goals.

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

18
years of professional experience
4
years of post-secondary education
2
Certifications
4
Languages

Work History

Danske IT
Bangalore

Development Manager
08.2015 - Current

Job overview

  • As a Global Lead for Compute Services , I have extensive experience managing and leading global teams of 30+ professionals in Windows, Linux, Virtualization, AD, and Cloud development. My journey in this field has provided me with a wealth of knowledge and skills in designing and implementing complex computing solutions for a variety of industries. With a sound understanding of cloud computing technologies, I have successfully managed large-scale projects and initiatives, ensuring the highest levels of performance, security, and scalability. With my strong communication and leadership skills, I am confident in my ability to lead and motivate teams to achieve business goals and drive innovation in the field of compute services.
  • As a seasoned professional in the field of security and compliance, I have successfully led multiple audits and assessments for our organizations. My expertise also lies in working on security systems and ensuring compliance on servers using the CIS benchmark and OS vulnerability management and remediation techniques. With a deep understanding of security frameworks, I have helped organizations develop and implement robust security policies, procedures, and controls. I have also worked closely with cross-functional teams to identify and remediate vulnerabilitie+s, ensuring the highest levels of security and compliance. My excellent communication and leadership skills have allowed me to build strong relationships with stakeholders and teams, making me a valuable asset to any organization looking to improve its security posture.
  • Oversaw the responsibilities of a team that handled decision support and business intelligence tasks for business users.
  • I simultaneously handled multiple individual projects for the development of product lifecycles.
  • Monitored product pricing and legal requirements.
  • Monitored resource allocation, budget development and personnel recruitment for multiple infrastructure projects.
  • I am in charge of leading sprint planning, reviews, and retrospectives.
  • Provided training to engineers on standards and strategies to ensure optimal product development.
  • Collaborated with senior leadership to define requirements and build projects that achieved or exceeded corporate plans.

ITC Infotech
Bangalore

Senior Associate
11.2011 - 07.2015

Job overview

  • Restructured old application processes to improve performance and integrity.
  • Supported IT operations for corporate headquarters and nationwide locations.
  • Defined strategic objectives to identify requirements and outcomes.
  • Resolved issues and escalated problems with knowledgeable support and quality service.
  • Devised scripts and automation tools to improve system efficiency.
  • Planned and implemented upgrades to system hardware and software.
  • Researched and recommended new technologies and strategies for improving system performance.
  • Evaluated software products to determine compatibility with existing systems.
  • Led server infrastructure development, quality assurance, staging and production systems.
  • Analyzed complex project server issues and worked on large enterprise and business-critical applications.

Unitech Ltd
Mumbai

Assistant Manager
06.2008 - 10.2011

Job overview

  • Resolved problems, improved operations and provided exceptional service.
  • Identified issues, analyzed information and provided solutions to problems.
  • Provided professional services and support in a dynamic work environment.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Microsoft-Windows-Server Administration skills on Windows 2003/2008/2012 Servers
  • Handling day to day activities like Disk space, performance issues, Server hung & blue dump issues.
  • Resolving the issues pertaining to Anti-Virus update & installing the patches manually.
  • Patch management through WSUS Server (automatic and manual).
  • Coordinating with different support/application teams on High Severity issues.
  • Handled escalation tickets within the norms specified in the SLA.
  • Coordination in handling High Severity issues placed via SNOW.
  • Root Cause Analysis on Priority issues and addressing with appropriate teams for proactive prevention steps.
  • Experience in handling servers hardware related issues like hard drive replacement, Firmware upgrade,Motherboard, and RAM replacement.
  • Managing server and patches installation on 2003, 2008 servers.
  • Configuring and working knowledge of iLO, DRAC and RSA card.
    Incidents handling in Service Now tool.
  • Part of Incident management calls with the client which will be held on every week where we discuss the tickets and SLA related queries.

Waban Technologies
Mumbai

System Administrator
04.2007 - 05.2008

Job overview

  • Creating a Virtual environment with different flavors (ESXi 4.x, ESXi 5.X, and Microsoft Hyper-V)
  • Migrating ESX and ESXi Servers from Lower Version to Higher Version.
  • Server migration physical to Virtual using cloning technology in VMware.
  • Configuring High Availability (HA), DRS.
  • Deploying Virtual Servers Using Template and OVF files.
  • Deploying new virtual machines based on the Users project requirement.
  • Day to day administration of Virtual Machines running on VMware vSphere Infrastructure which includes Disk
    extension, CPU and Memory increase, Cloning, vMotion and SV motion.
  • Creating & deletion of the snapshot and VM clonings based on the requirements.
  • Creating VM templates and updating the template.
  • Installation, Configuration Dell Rack servers in Testing Lab Datacentre.
  • Configuring RAID on Dell PowerEdge servers,
    Troubleshooting Hardware issues in Dell PowerEdge (R715, R815, R910, 2900).
  • Configuring Network cards and track in servers.
  • Monitoring Rack and Tower servers for any hardware issues.
  • Replacing the hardware devices in Dell rack servers.
  • Troubleshooting Hardware problem in rack servers.
  • Configuring and working knowledge of iLO, DRAC
  • Installing different versions of desktop and server operating systems.
  • Handling day to day activities like Disk space, performance issues, Server hung & blue dump issues.
  • Resolved the issues pertaining to Anti-Virus update.
  • Managing server and patches installation on 2003, 2008 servers



Minds India Pvt Ltd
New Delhi

System Administrator
02.2005 - 03.2007

Job overview

  • Installing Different versions of Desktop and server Operating systems.
  • Handling day to day activities like Disk space, performance issues, Server hung & blue dump issues.
  • Resolving the issues on server and desktop.
  • Managing server and patches installation on 2003, 2008 servers.
  • Handling different clients on day to day basis.
  • Been resident engineer with different client.

Education

FET, Gurukul University Hardwar
Hardwar

B-Tech(CS) from Computer Engineering Technology
04.2000 - 03.2004

University Overview

Skills

MS Servers

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Accomplishments

Accomplishments
  • Went trough 5 successful audits internal and external without any observations.
  • Build entire team of 30 people form scratch for windows / linux / storage / vmware infrastructure.
  • Transformed entire infrastructure resilient and fault tolerance
  • Sunset old technologies and legacy EOL hardware EOL to achieve cloud journy.
  • Developed tool as product owner which benefited entire organization for vulnerability management .
  • Wrote many automatization tools to benefit team and saved manual efforts to save time ,money and repetitive tasks.

Certification

ITILv4 Certified Professional

Timeline

Certified Agile Leadership 1

03-2017
Development Manager
Danske IT
08.2015 - Current

ITILv4 Certified Professional

06-2012
Senior Associate
ITC Infotech
11.2011 - 07.2015
Assistant Manager
Unitech Ltd
06.2008 - 10.2011
System Administrator
Waban Technologies
04.2007 - 05.2008
System Administrator
Minds India Pvt Ltd
02.2005 - 03.2007
FET, Gurukul University Hardwar
B-Tech(CS) from Computer Engineering Technology
04.2000 - 03.2004
Ashish MishraIT Infrastracture Manager