ASHISH MOHITE
Girgaon
Summary
Adept at leveraging skills in Microsoft Office and effective communication, I enhanced customer satisfaction at Nemichand Khemraj Forex Limited by resolving issues swiftly and mentoring team members. My experience spans customer support to data management, demonstrating a blend of technical proficiency and interpersonal acumen, significantly contributing to operational efficiencies.
Overview
10
10
years of professional experience
Work History
Customer Support Executive
Nemichand Khemraj Forex limited
06.2019 - Current
- Contacted customers about potential service upgrades, new services and account changes
- Resolved customer issues in a timely manner
- Tested and calibrated audio and visual equipment to verify proper operation.
- Operated computer-based presentation software during meetings or conferences, guaranteeing smooth content delivery.
- Managed inventory effectively, ensuring adequate supplies were available when needed without excess waste or delays in procurement.
- Reduced troubleshooting time by providing efficient technical support for AV equipment issues.
Back Office/Circulation
Navakal Press
12.2017 - 05.2019
- Handle circulation of newspapers in deputed areas within stipulated time
- Report data daily to Head Office
- Bill / Challan processing
Data Entry Operator
Navy Office
06.2017 - 11.2017
- Data entry of bills processing within time frame
- Coordination with inter departmental work
Customer Care Executive
Idea Franchise
04.2015 - 05.2017
- Handling customer queries and provide solutions
- Handling cash transactions
- Coordinating with Company executive for franchise
Education
HSC - Commerce
Siddharth College of Art, Science & Commerce
02.2014
SSC -
Wilson High school
Mumbai, Maharashtra03.2012
Skills
- Microsoft Office
- Word
- PowerPoint
- Excel
- Technical proficiency
- Email management
- Complaint handling
- Teamwork and collaboration
Personal Information
Date of birth: 08/25/96
Timeline
Customer Support Executive
Nemichand Khemraj Forex limited
06.2019 - Current
Back Office/Circulation
Navakal Press
12.2017 - 05.2019
Data Entry Operator
Navy Office
06.2017 - 11.2017
Customer Care Executive
Idea Franchise
04.2015 - 05.2017
SSC -
Wilson High school
HSC - Commerce
Siddharth College of Art, Science & Commerce
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