Ashish Patel

• Facilitated Scrum ceremonies including Sprint Planning, Daily

Stand-ups, Sprint Reviews, and Retrospectives to ensure alignment and continuous improvement.

• Partnered with Product Owners to groom and prioritize product

backlogs, refine user stories, and define clear acceptance criteria.

• Coached and mentored cross-functional teams on Agile

principles, Scrum, and Kanban practices, enabling teams to

become more self-organizing and productive.

• Championed the use of Jira and Confluence for backlog

management, sprint tracking, velocity reporting, and creating

transparency for stakeholders.

• Removed team impediments and coordinated with cross- functional teams, ensuring delivery within agreed timelines and

SLAs.

• Ensured adherence to Agile best practices while tailoring

frameworks (Scrum, Kanban, SAFe) to meet project needs and

organizational goals.

• Facilitated Kanban board setup and optimization, ensuring

workflow visualization, WIP limit enforcement, and reduced cycle

time.

• Guided teams in SAFe ceremonies such as PI Planning, ART Sync, and Inspect & Adapt, aligning team-level commitments with program-level objectives.

• Collaborated with Release Train Engineers (RTEs), Product

Managers, and cross-team stakeholders to deliver value through

Agile Release Trains (ARTs).

• Promoted a culture of continuous improvement by facilitating

retrospectives and implementing actionable outcomes to improve team performance.

• Supported teams with metrics-driven decision making (velocity,

burndown charts, lead time, cycle time, and predictability reports) to improve forecasting.

• Acted as a servant leader, fostering collaboration, psychological safety, and accountability across teams and stakeholders.

• Supported PMO governance activities by tracking project

milestones, deliverables, risks, and dependencies across multiple and ensuring alignment with organizational standards.

• Created and maintained project dashboards, weekly status

reports, and KPI/SLA trackers to provide leadership and

stakeholders with visibility on project health and progress.

• Assisted in resource planning, budget monitoring, and capacity

forecasting to support leadership in effective decision-making

and project execution.

• Standardized project documentation including status reports,

RCA documents, compliance trackers, and process improvement

plans to ensure consistency across teams.

• Collaborated with cross-functional departments such as Sales,

Operations, Design, and technical teams to streamline reporting

and ensure smooth delivery.

• Led a 15-member team, improving performance through coaching and feedback while ensuring accuracy of customer master data.
• Managed process improvements in SAP ECC Master Data Management, enhancing data quality and reporting accuracy.
• Developed and executed test cases for post-development validation, ensuring smooth deployment of system changes.
• Facilitated Agile adoption within the team, introducing Scrum practices to improve delivery cadence and collaboration.