Summary
Overview
Work History
Education
Skills
Accomplishments
Personal Information
Interests
Additional Information
Work Availability
Timeline
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Ashish Patra

Ashish Patra

Services Team Lead

Summary

Organized and dependable candidate with a strong ability to manage multiple priorities and maintain a positive attitude. Demonstrates willingness to take on additional responsibilities to meet team goals. Seeking a full-time position that offers professional challenges to utilize interpersonal skills, excellent time management, and problem-solving abilities to their fullest potential.

Overview

13
13
years of professional experience

Work History

Services Team Lead

Unisys
06.2022 - Current
  • Enhanced software quality by conducting thorough code reviews and providing constructive feedback to team members.
  • Resolved issues in a timely manner by identifying root causes and implementing effective corrective actions.
  • Improved team efficiency by implementing Agile methodologies and optimizing workflow processes.
  • Reduced project delivery times by effectively prioritizing tasks and delegating responsibilities among the team.
  • Drove process improvements within the team, resulting in more efficient problem-solving approaches.

Senior Software Developer

Unisys Global Services
12.2017 - 05.2022
  • Successfully migrated legacy systems to modern platforms, improving system stability and maintainability.
  • Automated routine tasks using scripting languages, increasing efficiency in the development cycle.
  • Designed user-friendly interfaces for optimal usability, enhancing end-user experiences.
  • Delivered reliable software solutions on time and within budget, meeting project milestones consistently.
  • Created proofs of concept for innovative new solutions.

Software Developer

Unisys Global Services
03.2015 - 12.2017
  • Improved software efficiency by troubleshooting and resolving coding issues.
  • Saved time and resources by identifying and fixing bugs before product deployment.
  • Contributed to a positive team environment through effective communication, problem-solving, and collaboration skills.
  • .Achieved faster development cycles using Agile methodologies, including Scrum or Kanban processes.
  • Increased development speed by automating repetitive tasks using scripts and tools.

Associate Software Developer

Unisys Global Services
10.2011 - 02.2015
  • Developed comprehensive documentation for technical procedures.
  • Worked with developers to identify and remove software bugs.
  • Conducted module and regression tests.
  • Increased application stability by implementing comprehensive error handling and logging mechanisms.
  • Enhanced software performance by optimizing code and implementing efficient algorithms.

Education

Bachelor of Engineering - IT - Information Technology

Rustam Ji Institute of Technology, BSF Academy
Gwalior, Madhya Pradesh
05.2011

Higher Secondary Education (XII) - undefined

K.V AirForce Station
Utarlai, Rajasthan

Senior Secondary Education(X) -

K.V Jalipa Cantt
Barmer, Rajasthan

Skills

Visual Studio

Accomplishments

  • Awarded Client Centricity Award for creating a platform that automated benefits process ensuring better efficiency in payroll processes for Brazil in Feb 2022.
  • Awarded Inclusivity Award for efforts in getting new team members trained in existing portals and on the new portals in Dec 2021.
  • Awarded Creativity award for diligent and hard work in implementing the Account Status Repository and contribution to the overall ASR process implementation. As a result, the company's forecast process was streamlined and which resulted in better accuracy in Dec 2020.
  • Awarded Creativity award for developing Transaction Controls web portal which removed ambiguous use of project codes by unauthorized users in 2020.
  • Awarded Integrity award for migrating all our applications to new servers after thorough testing and code checks in Dec 2019.
  • Awarded Creativity Award for developing Deal Review web portal which automated a lot of tasks for sales team in Sep 2019.

Personal Information

  • Father's Name: Ashok Patra
  • Mother's Name: Rita Patra
  • Date of Birth: 06/29/1990

Interests

Cricket - I am an active player in the Unisys corporate cricket team

Current Affairs

Additional Information

Revenue Recognition

The Revenue Recognition involves several key steps to ensure that revenue is recognized accurately and in compliance with accounting standards. The core principle of this process is to recognize revenue at the amount that reflects the consideration expected to be received in exchange for transferring goods or services to a customer.


OTB Tracker

The Order to Bill process is a comprehensive workflow that involves several steps to ensure that customer orders are processed and billed accurately. This process helps in managing customer interactions effectively and ensures that the company receives payment for the products or services provided.


Account Status Reporting

The Account Status Reporting (ASR) process involves maintaining and reporting the financial performance of projects. The ASR Repository contains monthly and quarterly finance reports for all Unisys projects worldwide. This is required by the US SOX regulation to record the financial performance of these projects to show the basis of the financial result. The key objectives of the project was to streamline organization finance forecasts and make it accurate.


Transaction Controls

The Transaction Controls initiative, also known as Project Lockdown, is designed to ensure that a formal staffing plan is in place for each client account. This helps in better forecasting of resources and fosters discipline in project time reporting and cost control. By implementing Transaction Controls, unauthorized resources are prevented from charging time to client projects


Customer Satisfaction Incident Survey

CSIS is the solution for conducting end user surveys for interactions (tickets). This survey information is used to improve services provided to our clients as well as in reporting (inclusive of KPIs and Metrics). Clients become candidates for a survey following the closure of their incident in the Service Center. Incidents are extracted from the system, scrubbed, and then selected based on set criteria, such as having a valid email address and not being surveyed within the last 30 days.

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Services Team Lead

Unisys
06.2022 - Current

Senior Software Developer

Unisys Global Services
12.2017 - 05.2022

Software Developer

Unisys Global Services
03.2015 - 12.2017

Associate Software Developer

Unisys Global Services
10.2011 - 02.2015

Bachelor of Engineering - IT - Information Technology

Rustam Ji Institute of Technology, BSF Academy

Higher Secondary Education (XII) - undefined

K.V AirForce Station

Senior Secondary Education(X) -

K.V Jalipa Cantt
Ashish PatraServices Team Lead