Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic
Ashish Rai

Ashish Rai

Gurugram

Summary

Focused and energetic Travel Agent successful at troubleshooting and handling customer support issues to secure positive outcomes. Multilingual and well-traveled with exceptional active listening and problem-solving skills. Experienced driving sales within the dynamic, fast-paced agency.

Overview

15
15
years of professional experience
2083
2083
years of post-secondary education
1
1
Language

Work History

Team leader

SOUTHALL TRAVEL
10.2014 - Current
  • Stayed updated on the best travel destinations, market trends and pricing through regular networking and research.
  • Coordinated and booked all holiday arrangements, including accommodation, travel, car hire, and excursions.
  • Took ownership and accountability of work ensuring 100% booking accuracy.
  • Product Contracting.
  • Developed and designed holiday itineraries for clients using different tools.
  • Taking care of all guest cancellation and refund disputes and providing 100% refund.

Sr sales Executive

Yatra.com Pvt Ltd
06.2013 - 10.2014
  • Company Overview: Yatra.com is India's leading online travel company. Positioned as a brand 'Creating Happy Travelers', it provides information, pricing, availability, and booking facility for domestic and international air travel, railway reservation, hotel bookings, holiday packages, buses, and car rentals. We offer a host of travel services designed to make business and leisure travel easier.
  • Travel sales consultant.
  • Travel guru Sales and Services.
  • Yatra Domestic Hotels and Holidays Sales and Services.
  • Dealing with Domestic hotels and packages.
  • Taking care of sales and service both.
  • Yatra.com is India's leading online travel company. Positioned as a brand 'Creating Happy Travelers', it provides information, pricing, availability, and booking facility for domestic and international air travel, railway reservation, hotel bookings, holiday packages, buses, and car rentals. We offer a host of travel services designed to make business and leisure travel easier.

F&B Supervisor

The Oberoi Gurgaon
07.2011 - 06.2013
  • Company Overview: The Oberoi Gurgaon is a luxury business hotel owned by Gurgaon based developers Orbit resorts.
  • Taking care of Guest Orders and smooth service.
  • The Oberoi Gurgaon is a luxury business hotel owned by Gurgaon based developers Orbit resorts.

Management Trainee

Crowne Plaza Gurgaon
06.2010 - 05.2011
  • Company Overview: Crowne Plaza is a chain of full service, upscale hotels catering to business travelers and to the meetings and conventions market.
  • Organizing and Prioritizing.
  • Pricing.
  • Team Management.
  • Itinerary designing.
  • Taking care of Hotel, transfers, Cruise, car hire, excursions & Disney.
  • Crowne Plaza is a chain of full service, upscale hotels catering to business travelers and to the meetings and conventions market.

Education

MBA - Tourism And Hospitality Management

SMU
MANIPAL
04.2001 - 01.2010

Bachelor of Science - Institute of hotel management and catering technology

IHM MEERUT
IHM
04.2001 - Current

Senior Secondary -

K.V.D.L
Meerut
04-2007

High School -

K.V.Masimpur
Silchar, India
04.2001 - Current

Skills

  • hands-on management
  • communications skills
  • confident communication
  • clear presentation
  • expressive communication
  • working with senior management
  • lateral thinking

Problem-solving

People management

Client service

Team building

Issue resolution

Loss prevention

Multitasking

Interests

Travelling

Timeline

Team leader

SOUTHALL TRAVEL
10.2014 - Current

Sr sales Executive

Yatra.com Pvt Ltd
06.2013 - 10.2014

F&B Supervisor

The Oberoi Gurgaon
07.2011 - 06.2013

Management Trainee

Crowne Plaza Gurgaon
06.2010 - 05.2011

MBA - Tourism And Hospitality Management

SMU
04.2001 - 01.2010

Bachelor of Science - Institute of hotel management and catering technology

IHM MEERUT
04.2001 - Current

High School -

K.V.Masimpur
04.2001 - Current

Senior Secondary -

K.V.D.L

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Ashish Rai