Results-driven Retail Manager with expertise in motivating teams and enhancing customer experiences. Streamlined operations and drove sales growth through innovative solutions. Skilled in training staff and fostering a positive work environment.
Overview
11
11
years of professional experience
Work History
Assistant Store Manager
Reliance Retail limited
Muzaffarpur
07.2022 - Current
Oversaw day-to-day store operations, maintained stock levels, organised staff rotas, and upheld customer service standards.
Managed daily operations, supervised staff, and allocated tasks to enhance store efficiency and service quality.
Resolved customer complaints, ensuring satisfaction and fostering loyalty.
Senior Sales executive
Samsung India pvt Ltd
10.2025 - 07.2022
Tailored selling approach to align with customer profiles and specific requirements.
Consistently exceeded sales targets, directly contributing to company growth and profitability.
Field Excutive
Axis Bank
03.2018 - 05.2019
Sales Executive
Whirlpool India pvt Ltd
Pune
06.2015 - 07.2017
Education
BA -
BSEB
Muzaffarpur, BR
01-2019
Intermediate -
CBSE
Muzaffarpur, BR
01-2012
Metrication -
CBSE
Muzaffarpur, BR
01-2010
Skills
Customer service
Staff mentoring
Performance monitoring
Stock control
Loss prevention
Sales analysis
Team building
Data analysis
Customer relationship management
Languages
English
Hindi
Marathi
Projects
Katraj dairy Internship
Disclaimer
I hereby declare that all the details furnished here are true to the best of my knowledge and belief.