Ashish Rishi
Manager
Patiala
Summary
Strong transformational leadership expertise with extensive experience of more than 18 years in the field of administration by engaging and driving large teams to produce differential and positive results with cost cutting and financial increments. Advanced understanding of organizational strategies, financial management, procurement and contracting. Expertise in logistical analysis, inventory and supply chain performance, development and standardization. Thorough understanding of inventory management, procurement and acquisition regulations. This was achieved successfully at different multinational enterprises including DELL International Services India Ltd., Zee Schools, Bharti Foundation and Thapar Institute of Eng. & Tech., Patiala, India. in managing functional operations and projects related to supplies and logistics. Talented professional considered knowledgeable leader and dedicated problem solver. Attentive to detail with experience in coordinating projects, programs and improvements.
Overview
18
18
years of professional experience
10
10
years of post-secondary education
Work History
Program Manager
Thapar Institute of Engineering and Technology • Patiala
Patiala
04.2018 - Current
- Key instrumental in ABET accreditation, USA, and NBA accreditation India for the department.
- Prepares accreditation reports (NAAC, UGC, AICTE, etc.) and data in consultation with faculty coordinators. Further prepares and supplies all necessary data required for certifications, rankings (NIRF), annual academic report, etc.
- Oversee and coordinate office administrative procedures and review, evaluate and implement new strategies.
- Administrative support to 122 office chambers and 48 computer labs.
- Coordinate and plan for office services, such as accommodation, relocations, equipment, supplies, forms, disposal of assets, parking, maintenance, and security services
- Collaborated with leaders from other departments to achieve consistent processes and maximize efficiency of resources.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Learned and applied preferred systems for scheduling, purchasing and problem-solving.
- Addressed and resolved technical, financial, and operational concerns by working with team members and directors.
- Developed and maintained logistics workflows, procedures and reports.
- Managed and supervised administrative and daily program operations, complying with policies and regulations.
- Demonstrated strong writing and presentation skills to develop briefs, memorandums and analytical reports for clients.
- Worked with subject matter experts to develop and implement mentoring programs to promote better learner experiences.
- Responsible for assigning the duties of the department staff for occasions such as Quiz assessments, different evaluations, etc
District Coordinator
Bharti Foundation
Ludhiana
09.2016 - 04.2018
- Coached employees through day-to-day work and complex problems.
- Gathered and organized materials to support operations.
- Managed the complete responsibility of 25 schools (10 Primary & 15 Pre-primary) of Ludhiana, District of Punjab, India.
- Administer policies and procedures for releasing records in processing requests under government access to information and privacy legislation.
- Heading team of one district trainer, three cluster coordinators, one district school administrator, two civil engineers, 25 headteachers, and 182 teachers.
- Managed the relative community relations with village Panchayats and respective government officials (SSP, DC, SDM, BLO, BDPO, CDPO, etc.), Member of Legislative Assembly's, Member Parliament's, and other community leaders.
- Manages the construction, uniform, and mid-day meal vendors to get the best results at the lowest cost.
Deputy Manager of Administration
Mount Litera Zee School Patiala
Patiala
09.2013 - 08.2016
- Being the founding Administrative Manager, oversaw and coordinated office administrative procedures and reviewed, evaluated, and implement new procedures.
- Carried out administrative activities associated with admissions to post-secondary educational institutions
- Streamlining the work and managing the complete setup of 32 Teaching and 60 Non-teaching staff (Including housekeeping and transport)
- Negotiating and finalizing the vendors of housekeeping, Security, transportation, Uniform, and material procurement
- Handling institutions advertisement
- Developed, maintained and identified opportunities for improving quality of services.
- Identified growth opportunities to expand program offerings.
- Supervised activities and duty assignments of staff and students.
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Trained employees in company and regulatory compliance requirements to promote conformance.
- Met department budgets by monitoring and reporting on office expenses.
- Interviewed, recruited and onboarded new staff for high-performing administration teams.
- Streamlined and improved administrative operations by identifying automation opportunities.
Client Technical Support Senior Associate
Dell International Services India Pvt. Ltd.
Mohali
11.2007 - 09.2013
- Researched and identified solutions to technical problems.
- Broke down and evaluated user problems, using test scripts, personal expertise, and probing questions.
- Communicate electronically and in person with computer users experiencing difficulties determining and documenting problems encountered.
- Pilot Revenue Generation Early Life Support and working as a support sales coach.
- The pilot for DOC (Dell On-Call) Paid Tech. Support for out of warranty Customers
- Responded to customer inquiries and provided technical assistance over phone and in person.
- Diagnosed and troubleshot hardware, software and network issues.
- Developed and implemented preventive maintenance procedures.
- Removed malware, ransomware, and other threats from laptops and desktop systems.
- Installed, configured and maintained computer systems and network connections.
- Assisted in development of system security protocols.
- Offered assistance in implementing and developing training programs.
- Configured hardware, devices, and software to set up work stations for employees.
- Helped streamline repair processes and update procedures for support action consistency.
- Created user accounts and assigned permissions.
Office Assistant
Designer's Den
Patiala
06.2005 - 10.2007
- Delivered clerical support by handling range of routine and special requirements.
- Completed clerical tasks such as filing, copying, and distributing mail.
- Interacted with customers by phone, email, or in-person to provide information.
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
- Created purchase orders and tracked invoices to avoid missed or delayed shipments.
- Monitored security to help maintain equipment, data and information safety.
- Assisted with budgeting and financial management to keep office operating within budget.
- Ordered office supplies and kept office stocked with needed resources to operate smoothly.
- Submitted employee payroll documentation weekly to avoid errors and kept employees paid accurately and on time.
- Scheduled and coordinated travel arrangements for office staff members.
- Maintained and updated office records, both digital and physical.
Education
Cyber Laws
Vardhman Mahaveer Open University
Kota, Rajasthan 08.2017 - 12.2018
Bachelor of Laws - Law
Maharaja Ganga Singh University
Bikaner, Rajasthan 05.2013 - 05.2016
MBA - Business Administration, HRM
Vinayaka Mission University
Salem, Tamilnadu, India 05.2010 - 05.2011
Bachelor of Arts -
Punjabi University
Patiala, Punjab 06.2002 - 05.2005
Sr. Sec. Schooling - Mathematics, Physics, Chemistry, English
Punjab School Education Board
Mohali, Punjab, India 05.2000 - 05.2002
Skills
Team leadership and direction
Accomplishments
- Trained and Certified by Franklin Covey's program THE 7 HABITS OF HIGHLY EFFECTIVE PEOPLE in 2017
- Trained and Certified by Dale Carnegie Training that I met the standards for completion of the Striving for Excellence in 2016
- Attended CONVOKE-2018 and Participated in the conference on 'Real-life curriculum and its relevance in Rural India' organized by Bharti Foundation in 2016, 2017, and 2018
- Completed the training and achieved Dell Certified System Expert level in 2009
- NCC (National Cadet Corps) "BEE" and "CEE" certificate holder
- I cleared the PILOT APTITUDE AND BATTERY TEST (Pilot Aptitude Test in which one can appear only once in a lifetime in India)
- I participated in the NATIONAL INTEGRATION CAMP at BOLANGIR, Orissa, representing NCC Directorate Punjab
- Attended 26 days Air Attachment Camp and Certified by 3 BASE REPAIR DEPOT, CHANDIGARH, AIR FORCE INDIA representing NCC Directorate Punjab
- I Participated in the Republic Day Parade in 2003, 2004, and 2005 at Patiala, Punjab representing NCC Air Wing Patiala
- I placed 1st in Drill while attending the NCC Combined Annual Training Camp at Patiala, Punjab, in 2002
- Completed NCC attachment course from Indian Air Force Academy, Hyderabad, representing NCC Directorate Punjab.
Timeline
Program Manager
Thapar Institute of Engineering and Technology • Patiala
04.2018 - Current
Cyber Laws
Vardhman Mahaveer Open University
08.2017 - 12.2018
District Coordinator
Bharti Foundation
09.2016 - 04.2018
Deputy Manager of Administration
Mount Litera Zee School Patiala
09.2013 - 08.2016
Bachelor of Laws - Law
Maharaja Ganga Singh University
05.2013 - 05.2016
MBA - Business Administration, HRM
Vinayaka Mission University
05.2010 - 05.2011
Client Technical Support Senior Associate
Dell International Services India Pvt. Ltd.
11.2007 - 09.2013
Office Assistant
Designer's Den
06.2005 - 10.2007
Bachelor of Arts -
Punjabi University
06.2002 - 05.2005
Sr. Sec. Schooling - Mathematics, Physics, Chemistry, English
Punjab School Education Board
05.2000 - 05.2002
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