Seeking a position where my knowledge and experience can be shared and enriched, a job opportunity where I can utilize my skills would be an additional pleasure, eventually.
Overview
1
1
Language
3
3
Certifications
19
19
years of professional experience
Work History
Analyst I (C09)
Citicorp Services India Private Limited
03.2025 - Current
Processing SWIFT MT 103 & MT 202, ensuring accuracy and timely settlement
Handling cross border Inward and Outward remittances for Cameroon & Gabon
Processing of Local Payment clearing & Correspondence bank charges.
Processing of 3rd party payment within CEEMAC zone.
Identified OGWC and BTCV transactions, prepared cover letter and MT 299, and sent to branch for processing.
Determined pre-finance transaction details, created cover letter and MT 298, and forwarded to branch for further action.
Determined eligibility of transactions for repatriation and retrocession, and executed processing of corresponding entries.
Assistant Vice President
Yes Bank Limited
07.2024 - 09.2024
Oversaw team operations for Treasury Nostro Reconciliation tasks.
Maintained accurate reconciliation processes and procedures for complex financial accounts, ensuring financial integrity.
Ensuring adherence of compliance with all regulatory requirements.
Conducted regular reviews of reconciliation processes to identify and resolve discrepancies.
Following up with the internal stakeholders to close day to day reconciliation.
Analyst
JP Morgan Chase Bank
04.2023 - 07.2024
Investigating various FI customer queries and coordination with the respective departments for the necessary resolution for the same and ensuring timely and satisfactory replies to clients for all types of queries raised.
Investigated FI customer queries, coordinated with respective departments for resolution, and ensured timely, satisfactory replies to all client inquiries.
Assisted clients through calls, emails, swift messages and assisting them in all sorts of Nostro and Vostro account related queries.
Handling client calls, emails, swift messages and assisting them in all sorts of Nostro and Vostro account related queries.
Followed up with internal teams, correspondent banks, reconciliation cell, and operations unit to ensure timely resolution of client queries.
Facilitated direct communication and correspondence with the customers for resolution of their queries.
Team Leader
Tata Consultancy Services
01.2011 - 04.2023
Project: Citibank India
Department Wise Deputations:
Jan’11 to Jun’13 FI Investigation
Since Jul’13 FIRC / Vostro & Nostro
Performing Quality checks for FIRC which is printed from our end as whether mentioned purpose in FIRC is correct.
Reviewing the exercise of SI (Standing Instruction) activity to ensure the same is done correctly and there are no miss outs.
Doing complete recon of SI issuance and if there are any transactions which are not getting issued then the same is captured as part of exception tracker and shared with CITIBANK for resolution.
Doing complete recon of number of FIRCs printed with list of FIRCs available in report for particular branch.
Monitoring of FDI related transactions.
Authenticating updated stock Register on daily basis and Monthly basis
To ensure Memo is prepared on monthly basis for stock balance confirmation
Maintenance of special pricing file for FIRC issuance Charges
Monthly Charging of commission and service tax to client for FIRC issuance.
Processing of Vostro remittances i.e. NEFT/RTGS/DD and Vostro to Vostro payments.
Manual processing of Nostro transactions i.e. Non STP transactions.
Preparing and sending MT 199 swift messages.
Preparing A3 forms
Authorizing Vostro & Nostro remittances
Processing of Monthly EEFC to INR Transaction as per Fedai guidelines.
Have performed UAT for COTS system from operations side.
Have done enhancements in FIRC process in auto issuance of advices for PayPal, Pingpong , Payoneer and Instarem as per client requirement.
Have also successfully completed enhancement for auto issuance advices for ICG client.
Doing regulatory reporting for FIRC process on a quarterly basis.
Have done manual sanction screening of FIRC process on daily basis.
Have done sanction screening of Citi screening system for RTGS & NEFT transactions
Facilitated MCA process for cross-team efforts to ensure compliance each quarter.
Doing RCSA (TCS) for cross team on a quarterly basis.
Phone Banking & Investigation (Corporate (A/C))
Citi Bank
03.2008 - 01.2011
Resolved queries via email and phone, enhancing customer satisfaction.
Extracting all import & export advice.
Providing status of Drafts & Cheques
Provided status updates for drafts and cheques, ensuring timely information delivery.
Addressed discrepancies in customer accounts by correcting erroneous debits and credits.
Retrieved customer instruction copies, including deposit slips and cheque copies, supporting transaction accuracy.
Account Executive
Tainwala Personal Care Products Pvt Ltd.
05.2007 - 03.2008
Executed daily operations to ensure smooth workflow.
Coordinating with the Bank Officials for Transaction Queries
As well as setting up financial issue.
Clearing all the Recurring Expenses, Provide salary to the employees.
Managed recurring expenses and issued salaries to employees.
Preparing Stock Statement.
Generated stock statements to provide insights on inventory management.
Manufacturer of Tissue Paper, Diapers & Casper.
Manufacturer of Tissue Paper, Diapers & Casper.
Education
T.Y.B.Com -
Mumbai University
01-2007
H.S.C. - undefined
Board of Higher Secondary Education
01-2003
S.S.C. - undefined
Board of Higher Secondary Education
01-2001
Skills
Operating System : Windows 2000, Windows 98, Windows XP
Certification
Awarded Team of the Quarter Award wherein I was the part of the team given for consistent appreciation from customers and sales team for excellent service and faster resolution of the queries.
Interests
Listening Music, Playing Cricket
FI Investigation:
Specialized in FI (Financial Institution) team of FI Investigation Department looking after the post transaction queries of Corporate Clients and FI Clients of Citibank N.A for Cash as well as Trade. The job requires working within the set deadlines.
Responsibilities Include :
Investigating various FI customer queries and coordination with the respective departments for the necessary resolution for the same and ensuring timely and satisfactory replies to clients for all types of queries raised.
Handling client calls, emails, swift messages and assisting them in all sort of Nostro and Vostro account related queries.
Investigating Client queries with regards to trade, excess/short credits & debits.
Following up with Citibank branches, Correspondent banks, reconciliation cell, and operations unit to resolve client’s queries on time.
Direct communication and correspondence with the customers for resolution of their queries.
Conducting client surveys through various channels for service level feedbacks to improve the service standards and thus increasing satisfaction levels of clients.