Dynamic customer service professional with a proven track record at IEnergizer, excelling in client retention strategies and relationship-building. Recognized for enhancing customer satisfaction through effective communication and innovative problem-solving, achieving a retention rate of 77%. A collaborative team member dedicated to delivering high-quality service and mentoring junior staff.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Customer service expertise
Collaborative team member
Proficient in resolving issues
Customer retention strategies
Effective communication skills
Customer-focused
Problem-solving abilities
Client retention initiatives
Strong relationship-building ability
Service-oriented