Summary
Overview
Work History
Education
Skills
Accomplishments
Knowledge Purview
Core Skills
Key Roles And Responsibilities
Credentials And Appreciations - Certifications
Personal Information
Timeline
Generic

Ashish Sadashiv Mehendale

Senior Project Delivery Manager
Thane

Summary

A multi-faceted professional with over 25 years of experience skilled in blending creative intellect/ insight and sharp skills for Agile SCRUM, Delivery Management & Controlling/Software Development. Certified Agile Practitioner with experience of leading Software Development initiatives for day-to-day software requirements and project implementations; proven record of establishing cordial relationships with clients & technical teams for successfully securing & executing concurrent projects Highly resourceful in managing IT Projects (Onsite & Off-site) based on Web Application Development, Azure Enterprise Integration and APIs transformation; encompassing design, scope definition, resource administration, process management and ensuring compliance with quality standards Organize and facilitate project planning, Governance meetings, reviews, retrospectives, sprint and release planning, demos and other Scrum-related meetings Communicate with other management, developers, Architects, TLs and technical support specialists on product issues Ability to work within collaborative environments Also expertise in entire gamut of Project/Program Management tasks right from initiation, planning, execution, monitoring, controlling, developing phases of project life cycle through Agile, Scrum practices/methodologies; gained extensive exposure for project charter, project goals/objectives, project management plan and constraints Project management professional with robust experience in leading cross-functional teams and driving impactful results. Skilled in strategic planning, risk management, and process optimization. Known for strong collaboration and adaptability in evolving environments. Effective communicator and problem solver, consistently delivering projects on time and within scope.

Overview

26
26
years of professional experience
1998
1998
years of post-secondary education
4
4
Languages

Work History

Project/Program Manager, Project Director

Mastek
Mumbai
04.2018 - 05.2025
  • Projects/Program
  • CBC (China Bank Corporation), Philippines
  • Project methodology – Hybrid - Waterfall and Agile (Scrum)
  • Azure Enterprise Integration Platform (EIP) – PaaS implementation
  • Implementation of Azure Enterprise Integration Platform – PaaS and IaC including automated CI/CD pipelines. DevOps setup and APIs transformation from legacy API manager to Azure APIM
  • Transformation of Consumer loan system from legacy 89 APIs to APIM
  • Azure consumer Loan Management System – APIs transformation
  • Transformation & implementation of all the APIs in the current legacy ecosystem to newly implemented Azure infrastructure using APIM, AKS, Storage, Keyvault
  • Central Bureau of Investigation (CBI), India
    Premier investigation agency of India under Central Goverment. This was a Greenfield program executed under the flagship Initiatve of Government’s - eGovernance initiative
    Driven the compete SDLC for the web based bespoke application for their core business (case management) and other support functions (HR, inventory & asset, webportal etc) and Migration of digitized legacy data enabling CBI to shift their functioning from paper based office to completely paperless office as part of digital transformation under eGovernance project
  • MS Dynamics 365 (CRM) Implementation – End to end implementation using hybrid methodology – Waterfall and Agile. The objectives of the CEM system are as follows for Sales automation, Marketing automation and Service automation.
  • Emirates Integrated Telecom (DU Telecom), Dubai -Implementation of Swivel secure solution to enable Multifactor authentication (MFA) for the call center agents spread across Dubai, Egypt and India region
  • Saudi Development Bank (SDB), Kingdom of Saudi Arabia - KSA -Application Maintenance and enhancements for MS Dynamic 360 - CRM
  • Sapphire Foods, India - Automation of Finance Bank office processes like P2P updates, Sale reconciliation, UTR, etc using UIpath as automation tool
  • ICICI Bank, India -Production Support and enhancement of Mobile apps for retail banking. Implementation Support and Enhancements of Bank’s retail mobile apps (iMobile and Instabiz) using Android, Cordova, IOS and Java technologies.
  • Projects executed in UK region
  • RM2, UK
  • Mastek was involved into development and support RM2’s Asset Management system (AMS) application along with various other POCs for Asset/device tracking, Blockchain etc with the goal of integration of these various solutions.
  • My key responsibilities include facilitating the team with activities like Sprint planning, retrospectives, backlog review, daily stand-ups, driving day-to-day delivery and Financial operations and release management
  • National health Services (NHS BSA), UK
  • NHS BSA (Business Service Authority) is a part of Department of health and social care (DHSC), UK and hence caters plethora of applications to fulfill the healthcare demands country-wide. Development of various centralized microservices to facilitate internal projects e.g. card payment system, event notifications, address lookup, PDF letter generation and file services. The services were developed using the open source stack and AWS as the platform.

Service Delivery Manager, Tower Manager, Project Management Office

Capgemini Technologies
Mumbai
03.2010 - 04.2018
  • Projects/Program Executed:
  • Canon Europa, Netherlands
  • Manage transition and service delivery for Application Maintenance and development. .
  • The role involved managing transition of services from the incumbent vendor in CRM, eCommerce and Digital Asset Management areas and providing steady state support, meeting the contractual SLAs as agreed.
  • Financial control and support
  • Service Tower Manager – Infrastructure Services, US, Germany, France
  • Handled multiple clients across North America, Germany and France region making around 2400+ servers within the scope of responsibility.
  • Looked after the Remote Infrastructure Management as per the SLA and SOW for Windows Domain.
  • Handling client relations, operations and governance.
  • Ensuring process compliance as per ITIL and audit guidelines
  • Industrialization of Operations and Financials
  • Streamline Overall financials control and reporting as per the contractual requirements, managing budget and forecasting
  • Setup the process for seamlessly managing resource demand and supply
  • Provide Senior management reporting and be part of tactical review meetings with client
  • Timely invoicing was achieved by setting up a proper mechanism for time and project tracking using group mandated tools
  • Worked with Group Delivery and SBU Management to increase penetration and adoption of delivery tools, enablers and practices across Benelux region.

Senior Manager, Manager, Assoc. Manager, Team Lead, Developer

Rolta India Ltd.
Mumbai
06.2000 - 02.2010
  • Handled & managed Java/J2EE technologies based web based solutions project development.
  • Web Infrastructure Management, Ministry of Interior, KSA (Architect, Delivery Manager)
  • Onsite Testcases development using CA coolplex tool for Indiana Supreme court case management system (Test Consultant, US)
  • CA Identity Manager implementation at BSNL, Gurgaon (Delivery Manager)
  • Custom connector development using web services for BSNL, Gurgaon (Delivery Manager)
  • Single Sign On custom Utility, HDFC Bank, Mumbai (Designer, Delivery Manager)
  • Single Sign on custom script (TCL) development, HDFC Bank, Mumbai (Delivery Manager)
  • Offshore custom Kerberos agent development for Citicorp, US in coordination with CA Global solution engineering team (Delivery Manager). The developed agent is introduced as out-of-box feature in CA Identity Manager r12
  • Offshore custom Program Exit development for Oracle Internet Directory - CA Singapore (Delivery Manager)
  • Development of Birth and Death registration application workflow for NMMC, Navi Mumbai municipal corporation (Delivery manager)
  • ISP datacenter billing server and other applications (software operations Manager)
  • Development of Open source based products – Rolta secure mail server (Developer)
  • Development of Rolta HRD admin workflow automation using open source technologies (Architect, developer)
  • Development of Mail notification, chat server, billing portal as value added services for Rolta ISP (developer)
  • Project details available on request

Software programmer

Advanced Spectra Tek Ltd.
11.1999 - 06.2000
  • Worked as a developer for ‘Terminal Automation for Tank farm –loading /unloading’ for Haldia Petrochemicals Ltd on VB and C programming technologies

Software Engineer

Home Computers
03.1999 - 11.1999
  • Development of payroll, accounting, billing and inventory package using MS Visual Basic platform

Education

Bachelor of Engineering - Computer Science

The Maharaja Sayajirao University of Baroda
Vadodara, India
06.1998

PGDBA - Sales And Marketing

Symbiosis Centre For Distance Learning
Pune, India
03.2007

Skills

  • Agile Tools

  • Azure DevOps boards

  • JIRA

  • MS Project

  • Visio

  • MS Office

  • TeamForge

  • Clarity

  • Java

  • JSP

  • J2EE

  • servlets

  • Visual Basic 60

  • HTML

Accomplishments

  • Spearheaded large-scale Greenfield program management ranging from USD 1.0 million to 3.0 million.
  • Mentored and coached the project team on functional and technical areas; planned and integrated the work of multiple teams on a project.
  • Handled team size of around 70 resources in a single engagement.

Knowledge Purview

  • Understanding of Azure cloud landscape on various components like APIM, AKS, container registry, keyvault, Service Bus, App Gateway.
  • Proficient in Agile Methodology, a collaborative and iterative approach to software development, emphasizing flexibility, adaptability, and customer satisfaction.
  • Experienced in Scrum, Kanban, and other Agile frameworks, facilitating streamlined communication, transparency, and continuous improvement within development teams.
  • Demonstrated ability to prioritize tasks, manage backlogs, and lead sprint planning, ensuring timely delivery of high-quality software increments.
  • Skilled in conducting sprint retrospectives, fostering a culture of reflection, learning, and team empowerment to enhance productivity and effectiveness.
  • Implemented Agile principles to drive cross-functional collaboration, mitigate risks, and respond swiftly to changing requirements, resulting in increased project success rates and stakeholder satisfaction.
  • Sprint planning, Product Backlog, Team Velocity, Sprint review, Retrospective, Sprint/Product Burn Down Charts.
  • Transformation of paper based workflow to paperless workflow at enterprise level using bespoke development.
  • Proficient in Leading the DevOps practices within the team, combining development and operations to automate processes, improve collaboration, and accelerate software delivery.
  • Extensive experience with Azure DevOps, utilizing Azure Boards, JIRA boards for task management and environment provisioning across development, testing, and production environments.
  • Proficient in configuring and customizing Azure Boards to align with Agile methodologies, facilitating efficient backlog management, sprint planning, and team collaboration.
  • Demonstrated ability to automate task workflows and streamline processes using Azure Pipelines, enabling continuous integration and deployment for faster, more reliable software releases.
  • Implemented Infrastructure as Code (IaC) practices using Azure Resource Manager (ARM) templates and Azure DevOps pipelines, ensuring consistent and reproducible environment provisioning across multiple stages of the software development lifecycle.
  • Collaborated with cross-functional teams to integrate Azure DevOps with other Azure services, such as Azure Repos for version control and Azure Artifacts for package management, optimizing end-to-end software delivery pipelines.

Core Skills

Azure DevOps boards, JIRA for defect and project task tracking, MS Project, Visio, MS Office, TeamForge, Clarity, Java, JSP, J2EE, servlets, Visual Basic 6.0, HTML, DHTML, JavaScript, VB Script, Web Services, SQL 2000/2005/2010, MySQL, Azure Cloud, CA (Computer Associates) IDM, Swivelsecure MFA, Collabnet Teamforge, CA-Clarity

Key Roles And Responsibilities

  • Analysed user needs & software requirements for determining feasibility of application development within time & cost constraints/deadlines.
  • Developed project baselines; monitored & controlled projects with respect to cost, resource deployment, time overruns and quality compliance to ensure satisfactory execution/delivery of the same.
  • Mapped existing business programs to the desired levels and suggested appropriate business solutions to achieve higher levels of efficiency & effectiveness.
  • Participated in Software Development Life Cycle (SDLC) right from requirement analysis, documentation (functional specifications, technical design) to maintenance of the proposed applications.
  • Participated in Presales activity, RFP, function point estimations and account mining activities.
  • Implemented standards and best practices across the entire project life cycle for enhancing the alignment of solution with business & regulatory requirements.
  • Organize and facilitate project planning, daily stand-up meetings, reviews, retrospectives, sprint and release planning, demos and other Scrum-related meetings.
  • Presales assistance including service scope definition & work estimation, creation of Solution Architecture Overview document, Cost estimation, Resource loading etc.
  • Serve as liaison between technical and non-technical departments.
  • Conducted meetings for designing or streamlining processes to ensure smooth functioning of IT operations.
  • Have experience in programming in Java, J2EE.
  • Verbal and written communication with customers to resolve new and outstanding issues.

Credentials And Appreciations - Certifications

  • BE, Computer Science, The Maharaja Sayajirao University of Baroda, Gujarat
  • Certified Agile PM Practitioner – APMG International
  • PMP Trained

Personal Information

  • Positions: Program Manager, Project Director, Project Manager, Delivery Manager, Scrum Master, Software Developer
  • Date of Birth: 09/04/76

Timeline

Project/Program Manager, Project Director

Mastek
04.2018 - 05.2025

Service Delivery Manager, Tower Manager, Project Management Office

Capgemini Technologies
03.2010 - 04.2018

Senior Manager, Manager, Assoc. Manager, Team Lead, Developer

Rolta India Ltd.
06.2000 - 02.2010

Software programmer

Advanced Spectra Tek Ltd.
11.1999 - 06.2000

Software Engineer

Home Computers
03.1999 - 11.1999

PGDBA - Sales And Marketing

Symbiosis Centre For Distance Learning

Bachelor of Engineering - Computer Science

The Maharaja Sayajirao University of Baroda
Ashish Sadashiv MehendaleSenior Project Delivery Manager