Results-driven professional with strong background in E-commerce Business management and operations. Known for optimizing performance and driving sales. Committed to collaboration and adapting to dynamic business needs. Proficient in strategic planning and effective communication.
Overview
16
16
years of professional experience
Work History
Deputy Manager E-commerce Sales
Yamaha Music India Pvt. Ltd.
09.2023 - Current
Own & drive E-commerce marketplace business for music instruments category with 36 Cr net revenue.
Manage Amazon, Flipkart, Bajaao, Zepto & Blinkit, Jio as channels
Took various measures to record 2x growth period Fy23 – Fy25.
Stock & marketing spend Budget planning to achieve targets.
Plan and manage marketing spend between Add, visibility spend and maintain ACOS.
Perform timely Reconciliation with accounts and resolve discrepancies.
Business Expansion with 3 new channel partners Flipkart, Blinkit & Zepto.
Catalogue Expansion across channels & selected catalogue for Q-commerce.
Took measures to improve end customer delivery timeline from 7 days to 1 day delivery specific to amazon & Flipkart & 10 minutes delivery in Q-commerce.
Steadily Growing Q-commerce business with selection of Sku’s and strategically selected area nodes.
Manage Catalogue, content & A+ content for marketplaces.
Took measures to increase category market share and revenue against competition.
Fy25 -26 Already trending at 110% Estimate is to achieve 120% of annual targets.
Key Accounts Manager
Bata India Ltd.
12.2022 - 09.2023
Own & Drive Marketplace business Flipkart & Nykaa with net revenue of INR 75 Cr. (Omni channel)
Plan Discounts, consumer offers for marketplaces to achieve monthly & yearly targets.
Drive PLA & Search campaigns for visibility & sales.
Analyze customer behavior and trend to optimize sales
Own cataloging, Listing, Imaging for marketplaces & bata.in storefront, manage around 7000 Sku’s.
Group Manager –Content, Creative, Catalog & Photography
Bata India Ltd.
03.2019 - 12.2022
Oversee the entire gamut of E-commerce content, Creative & product portfolio management for bata.in & marketplaces to ensure our website and Marketplace are always operating flawlessly.
Evaluate content flow for existing Digital MDM, ERP, and CMS systems to determine the effectiveness and suggest changes to meet Business and user-oriented requirements.
Manage Digital Online Campaign creation & Execution for bata.in as per marketing calendar.
Manager – Creatives
Bata India Ltd.
04.2016 - 03.2019
Specified and designed complete design solutions for e-commerce initiatives using iterative design methods for www.bata.in & www.hushpuppies.in from communication, designed end-to-end execution.
Relied on user-centered design methods to craft industry-leading user experiences—from concept to execution including screen layouts, color palettes, typography, and user-interface elements.
Communicated with product managers and UX designers to translate project requirements and business objectives into polished user interfaces.
Integrated UI features complying with prescribed code standards and technical design guidelines.
Worked with design teams, project managers and business analysts to create an intuitive and easy-to-use web interface for Bata’s Website.
Plan, prioritize, and create design specifications, prototypes, and visual mockups for the website and mobile applications under brand guidelines.
Effectively communicate conceptual ideas, detailed design, and design rationale.
Understand and work within existing visual guidelines to create compelling, elegant, and brand-centric design solutions and end-to-end user experience flow and interactions.
Assistant Manager – Marketing
Bata India Ltd.
01.2012 - 03.2016
Liaised with the marketing, product management, and product development for various photo & Video shoot assignments while being involved in the Development and design of Website Creatives (Banners, Partner Sites' Banners, Content Designing).
Conceptualized, designed, and executed marketing Calendar creatives (concept design, budgeting visualization, photography, execution), the scope of creative work included design work and its extensions into executing all types of still & video shoots, shoot concepts, and budget planning and managing photo studio, studio equipment and props.
Responsible for a high-volume product shoot pan India with a wide network of photographers, Videographers, designers & agencies.
Ensure the highest quality editorial and product images are photographed for website ads, and mobile users while managing the postproduction agencies & creative agencies for online content execution.
Lead Photographer-Home Shop 18 TV
Network 18 India Pvt. Ltd.
08.2009 - 01.2012
Determined and adjusted subject position, props and lighting equipment while selecting camera angles to optimize the final product.
Photographed high-quality images for various TV broadcasts as well as for print purposes.
Edited, toned, captioned and uploaded photographs for publication.
Leveraged camera gear and equipment to express a creative vision.
Education
Bachelors of Multimedia -
Apeejay College of Fine Arts
Jallandhar
05.2009
Skills
E-Commerce
Business Management
Catalogue management
Innovative thinking
Detail-oriented approach
B2B sales expertise
Marketplace strategy development
Direct-to-consumer strategy
Omni-channel strategy
Stakeholder relationship management
Data-driven decision making
Adaptable problem-solving
Familiar with ERP and eCommerce integration
Marketing campaign execution
Process development
Project management
Sales forecasting
HIGHLIGHTS
At Bata India Ltd. Project & Planning (2020-2021) – Championed the Migration and upgrading of CMS to Salesforce Commerce cloud & also to automate Marketplace cataloging through Vinculum hence launching a brand-new system that is powerful and has all-new age technology, by defining, integrating & evaluating User experience, design, content, images, product attributes flow to the new system ensuring a seamless transition to the new platform.
Marketplace Catalogue Activation 2019 - Handled the responsibility of launching the Bata products on marketplace brands such as Ajio, Myntra, Amazon, Flipkart, Paytm, and Tata Cliq within a stringent timeline of 45 days. Oversaw & executed Photoshoots Pan India, Created Content, Listed Articles, and Mapped inventory on different Marketplaces. This resulted in the exposure of around 2.5K Articles Across marketplaces Which Now is around 5K articles and has substantial sales.
Bata.in Revamp - Initiated and managed the launch of Bata's E-Commerce platform www.bata.in. Handled the wireframe and core design team, website was redesigned and re-engineered from scratch to ensure the smoothest and most up-to-date user experience and stakeholder management.
At Network 18 India Pvt. Ltd. - Proactively assist in the introduction of Still Photography in Homeshop-18 TV's Av which resulted in boosting productivity to three times – the time that it took to make one video-based AV, three still-based ones could be made because the process was shorter, easier, and more dependable.
Timeline
Deputy Manager E-commerce Sales
Yamaha Music India Pvt. Ltd.
09.2023 - Current
Key Accounts Manager
Bata India Ltd.
12.2022 - 09.2023
Group Manager –Content, Creative, Catalog & Photography